RP-Department of Management Science

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Adoption Determinants of E-learning Management System in Institutions of Higher Learning in Kenya: A Case of Selected Universities in Nairobi Metropolitan
(Center for Promoting Ideas, USA, 2015) Maina, Michael Kimani; Nzuki, D. M.
Researchers in educational technology have researched for factors to explain problems that hinder acceptance of e-learning management systems in institutions of higher learning. Based on unified theory of acceptance and use of technology (UTAUT), the study examined the influence of performance expectancy, effort expectancy, social influence and facilitating condition on acceptance of E-learning Management System (EMS) in institutions of higher learning in Kenya. Descriptive research design and in particular cross-sectional design were employed in order to empirically investigate the extent to which problems influence adoption of E-learning Management System (EMS). A self-administered questionnaire, face-to-face interviews and observation were administered to a sample size of 600 that consisted of lecturers, students, administrators, and technical staff from at least five Universities within Nairobi Metropolitan. Analysis was done using descriptive as well as inferential statistics in order to draw inferences between the variables. The study found that use of EMS was a new technology as most of the respondents had an experience of less than 3 years. Also the study found that expected performance, enabling infrastructures, institutional policies, training support and leadership and ease of effort use influenced the adoption of EMS in institutions of higher learning
Adoption of Enterprise Resource Planning Systems in Kenya: A Case of Selected Manufacturing Firms in Nairobi Metropolitan
(Center for Promoting Ideas, USA, 2015) Nzuki, D. M.; William Okelo-Odongo
Although the manufacturing sector in Kenya faces low productivity levels, stiff competition and high production costs, firms are still using inefficient technology. Enterprise Resource Planning (ERP) system can enhance efficiency through integration and sharing of business processes in real-time. This study was done to determine factors that influence ERP adoption among corporate members of Kenya Association of Manufacturers (KAM) that operate within the Nairobi Metropolitan. Questionnaires were administered to 141 KAM members whereas 17 ERP firms were interviewed. Logit model was used to estimate the influence of the factors on ERP adoption. Organizational composite factor was found to be an important factor, whereas the planned change, business environment and ERP attributes factors were weak predictors of ERP adoption. The findings will benefit scholars, government, vendors and users of ERP system. Further research was recommended to investigate the weak factors
Adoption of integrated financial management information system and performance of national treasury of Kenya
(International Academic Journal of Information Systems and Technology, 2020) Njau, Cyrus Nganga; Kinoti, Kaburu
Adoption of integrated financial management and information system (IFMIS) is for effective management and sourcing procedures within the government, and it is meant for streamlining the financial processes and provision of standard, real-time and accurate financial statements. IFMIS aims at cutting down cost of operations, corruption and fraudulent activities and increase transparency and accountability within government ministries and agencies. But the challenges associated with financial management are still prevalent as seen through misuse of financial resources, increased cases of collusion and corruption among senior management and inefficiencies within the internal control systems. This led the researcher to investigate on integrated financial management information system and performance of National treasury of Kenya; by looking at the internal control systems and staff competency aspects. The study is anchored on technology acceptance model and institutional theory. Descriptive research design was adopted in the study and the population included the staff at the National Treasury of Kenya. The targeted staffs were those in the ICT, HR and finance and accounting departments and a sample size of 187 staff was obtained. Primary data was collected using questionnaire and the researcher adopted the drop and pick later method. A pilot test was conducted leading to testing of the validity and reliability of the research instrument and the collected data was entered into SPSS for descriptive analysis and inferential statistics using multiple regressions. The study findings were presented in charts, tables, graphs and prose discussions. A total of 140 respondents completed the data collection instruments and returned them for data analysis. The study concluded that IFMIS was significantly embraced in public finance management at the National Treasury, Kenya. It was concluded that the national treasury significantly incorporates and accrues effective internal control which has enhanced resource planning, allocation, accountability and integrity. The study further concluded that the staffs at the National Treasury to a significant extent have relevant and necessary skills, knowledge, expertise and experience to manage the system. The study recommends that the National Treasury needs to enhance continued internal control improvement plan and strengthening. The National Treasury should enhance staff competency through training, mentorship and internal trainings to ensure they are able to use and manage the IFMIS.
An Investigation of Digital Capabilities and Performance of Telecommunication Companies in Kenya
(The Strategic Journal of Business & Change Management, 2023) Njoroge, Grace Wanjiru; Kyalo, Josphat
This study established the influence of digital capabilities on the performance of telecommunication companies in Kenya. Specifically, the study sought to determine the influence of digital infrastructure, digital proficiency, information quality and data integrity on the performance of telecommunication companies in Kenya. The study utilized descriptive research design and targeted 137 technical personnel from ICT departments in the three major telecommunication companies in Kenya. Using a sampling formula, a sample size of 102 respondents was utilized. The study revealed that digital infrastructure (β=0.227; p=0.011) and digital proficiency (β=0.407; p=0.000) significantly influences Performance of Telecommunication Companies. Moreover, it was established that there exists statistically significant influence of information quality (β=0.189; p=0.016) and data integrity (β=0.173; p=0.021) on Performance of Telecommunication Companies. The study concludes that digital infrastructure is a vital component that allows businesses to execute significant innovations to support their goals. Furthermore, the availability of proper software is critical to the efficient operation of a company's digital operations. Furthermore, personnel in organizations must have the requisite skills and capabilities to exploit digital technologies. Data quality allows organizations to make more informed decisions and increase operational efficiency. Firms must invest in data quality if digital technology is to be useful. The study recommends that organizations ought to deploy digital infrastructure that satisfies the firms requirement in terms of hardware, software and network coverage for them to be competitive. Secondly, telecommunication companies need to prioritize digital competencies of their staff if they need to boost and maintain organizational efficiency. Thirdly, firms ought to invest heavily on data quality through implementation of current Digital Infrastructure. This promotes effective data transmission which is accurate and reliable. Finally, it can be recommended that companies must invest in quality of data if digital technology is to be useful.
An analysis of agribusiness support projects contribution on coffee production in Machakos county-Kenya
(Contemporary Research Center, 2016) Mutua, Martin Ambrose; Kioko, Faith Mumo
The increasing demand of coffee all over the world has surpassed the supply. This has led to a focused attention by key stakeholders in coffee production. These players have recently introduced agribusiness support based projects aimed at increasing the production of coffee. These projects provide support services on farm advisory services, certification programs, credit facilities and market information. The focus for the programs has been in Africa with a particular attention given to Kenya. Despite this, coffee production in Kenya is steadily declining as farmers are changing their attention from coffee production to other economic activities. The fact that there is a retrogressive production of coffee in presence of these agribusiness support based project raises concern as to whether this project achieve improved coffee production. This therefore necessitates the need to analyse agribusiness support based projects on Kenya’s coffee production. The study sought to answer the question of the extent to which advisory services by agribusiness projects facilitative sustainable coffee production, the degree to which certification programs motivate farmers in coffee production, the extent to which credit facilities enhance profitable coffee production and the degree to which provision of market information facilitates better market prices for coffee farmers. The study was of benefit to farmers and all stakeholders in the value chain of coffee as it will provide a critical insight on how farm advisory services can be enhanced through adopted demand driven trainings and clustering of farmers to increase the scope covered by the projects. On certification projects, the study explored the need for participatory approach and offering premiums on certified coffees geared towards farmer’s motivation and the need to enhance the effectiveness of credit facilitation on long term basis. The study explored the need to enhance better ways of accessing market information for farmers. The study adopted a descriptive survey design. The target population was coffee farmers in Machakos County. Convenient and census sampling techniques was used to select 2 districts with 100 respondents out of 320 coffee growers drawn from the management committees from various cooperatives. A questionnaire was used as the instrument of data collection. Data was analyzed using descriptive statistics with the help of Statistical Package for Social Sciences (SPSS).
Analysis of Project Management Skills and Performance of Real Estate Construction Projects in Mogadishu, Somalia
(International Journal of Science and Research, 2022-06) Awil, Ahmed Hassan; Ondara, Alfayos
Construction projects in Mogadishu, in particular, confront difficulties in terms of overall implementation. This study investigated the effect of project management abilities on the performance of building projects in Mogadishu, Somalia. The study's particular goals were to analyse how project planning, communication, risk management, and project monitoring and control skills affected the performance of construction projects in Mogadishu, Somalia. Competency theory underpinned the study. A descriptive and cross-sectional survey research design was used in this study. The respondents were three important members of management from each firm's managing director, senior management, or operational managers, and the study addressed 127 construction enterprises in Mogadishu. A population of 659 construction workers in Mogadishu working for 127 companies was taken. The study has 179 participants. In order to estimate the total number of people in each respondent category, proportionate stratified random sampling was used, and basic random sampling was used to choose respondents for each category. A semi-structured questionnaire was utilized to collect the data. Descriptive and inferential statistics were used to analyze data. The study found that performance of construction enterprises in Mogadishu, Somalia, was influenced by their ability to plan projects; nevertheless, project communication, risk management, and monitoring and control were shown to be advantageous. Research indicated that construction firms in Mogadishu that have managers and workers with adequate project management abilities, such as effective communication, risk management, and project monitoring, performed better in project management. Construction companies in Mogadishu that lack project management skills must ensure that their key experts in the construction industry undergo on-the-job training to learn project management skills such as communication, risk management, and project monitoring and control.
Assessment of Adoption of Information and Communication Technology Among Small and Medium-Sized Enterprises in Tharaka Nithi County, Kenya
(International Knowledge Sharing Platform, 2017) Kanyaru, Paul Muriku; James, Rosemary
The advent of 20th century has seen many organisations embrace the use of technology to enhance performance. Research has indicated that ICT is a driver for any firm to achieve its goals. ICT has been on the forefront in enhancing globalisation of services and organisation’s functions. Various inventions have been made in the ICT field and this has helped organisations to fasten their service delivery. Although the uptake of ICT among SMES in developed countries has been cited to be around forty eight percent, the ICT adoption rate among SMES in developing country is still low averaging at around fifteen percent. The purpose of this study is to investigate the factors that affect ICT adoption among SMEs in Tharaka Nithi County, Kenya. Specifically, the study sought to investigate the impact of ICT information security, ICT infrastructure, management support and employee ICT skills on the adoption of ICT among SMEs. The research utilised descriptive design and was limited to a population of 1700 SMEs in Tharaka Nithi County. The study adopted a stratified random sampling where the population was grouped into stratus according to sectors that SMEs belong to. The study utilised a formula that was proposed by Mugenda and Mugenda where ten percent of SMEs was taken from each stratum and their manager used as a respondent to constitute a study sample size of 170 respondents. In this regard, the respondents were the managers of these SMEs. The study utilised primary data that was gathered using semistructured questionnaire that contained open as well as closed-ended questions. Content validity of the data collection instrument was assessed by the researcher and the supervisor reviewing the items and adopting it from a similar study. On the other hand, the reliability was assessed by use of Chronbach’s alpha coefficient test. The investigator administered questionnaires to the respondents and in cases where the respondent was not available, drop and pick later method was adopted. The study used inferential and descriptive statistics in the analysis of the data, which included mean, standard deviation and distribution tables. The presentation of the results was done in various forms, including charts, graphs, and tables. The findings of the study indicated that the independent variables (ICT information security, ICT infrastructure, and management support and employee ICT skills) were significant and that there was an association between them and ICT adoption (the dependent variable). The value of adjusted R squared in the final model (0.801) shows that the 80.1 percent of variation of the adoption of ICT can be explained by the combination of the four variables. The research established that there was a significant effect of ICT security, ICT infrastructure, management support and employee ICT skills on ICT adoption by SMEs. Both empirical and statistical evidence proved that a relationship existed between these variables and ICT adoption by SMEs. The study recommends that county governments and management should support ICT adoption by SMEs, as well as the central government implement policies and laws that enhance ICT security.
An Assessment of Strategic Corporate Communication Practice
(EAS Journal of Humanities and Cultural Studies, 2021) Odindo, Trezah Awuor
The dynamic environment and the capability of information systems is one of the challenges companies face in order to achieve effective performance. The purpose of the study was to determine the effect of Management Information Systems agility on the performance of commercial banks in Nairobi city County, Kenya. Commercial banks in Nairobi County have been performing poorly because of poor service quality, insufficient ICT literacy of bank employees, information system insecurity, inadequate information storage and government regulations. The objective of this study was to determine the effect of service quality, ICT literacy, system security and information storage on the performance of commercial banks in Nairobi County Kenya. The target population was 430 employees from 43 commercial banks in Nairobi County Kenya. Purposive sampling was used to draw a sample size of 86 ICT specialists as respondents. Primary data was collected through questionnaires. Data was analyzed using descriptive, relational, and inferential analysis especially use of regression model. The study found out that service quality, ICT literacy, system security, information storage were significant and had positive effect on performance of commercial banks. The study concluded that management information system agility has influence on the performance of commercial banks. The study recommended that commercial banks should formulate strategies that will enhance performance of commercial banks based on service quality, ICT literacy, systems security and information storage in their organizations.
Bank Characteristics and Lending Rates among Commercial Banks in Kenya
(2017) Maubi, Andrew Mokaya; James, Rosemary; Jagongo, Ambrose
This study sought to investigate the effect of bank characteristics on lending rates among commercial banks in Kenya. Specifically the study sought to; establish the effect of bank size, credit risk, and liquidity risk, operating costs, on lending rates among commercial banks in Kenya. The research philosophy for this research was positivism. Explanatory non-experimental research design was employed. The target population was thirty nine (39) commercial banks from whom secondary data was collected by way of census since these are the banks from which complete information could be obtained for meaningful analysis for the study period 2006-2015. Descriptive Statistics including Mean, Standard deviation, inferential statistics (Panel regression analysis and Correlation analysis) were carried out. Data analysis was run on the Stata 13 package and findings presented in figures, tables, graphs and charts while deriving conclusions and recommendations from the findings of the study. The finding revealed that bank size, operating costs, had positive and significant effects on lending rates. However the effect of GDP growth rate and bank size was found to be negative. The finding further showed that the effects of credit risk and liquidity risk on lending rates was positive but insignificant. Based on the findings, the study concluded that bank characteristics play a significant role in determining the lending rates of commercial banks. The study recommends that individuals wishing to take mortgages home equity loans, car loans, and personal loans from commercial banks should consider the size of the banks, its market share and other internal factors to identify the most competitive banks in terms of lending rates. Key Words: Bank, Credit, Liquidity, Risk, Operating Costs, Lending
Best Practice Models for Enterprise Resource Planning Implementation and Security Challenges
(Science and Education Publishing, 2020) Morrisson, Mutuku Kaunda
The objective of this study was to analyze the best practices that have to be adopted in implementing ERP. The study further sought to address security challenges faced in ERP implementation. The researcher used content analysis approach of a number of publications on the subject area of ERP implementation. This research makes use of secondary sources like books, academic journals and other online sources that speak about the best practices to be adapted for implementation of Enterprise resource planning systems for conducting the study. The findings showed that before an organization dives in implementing ERP, the following practices for successful implementation have to be considered: developing a plan with clear goals and objectives, gaining internal support and commitment, selecting the right software, allocating sufficient resources and training and change management. The study also established that integrating user management, internal controls, data and information management and reporting, compliance, and protection against internal and external threats associated with a single solution is a big challenge. The paper concludes that even though ERP is important to organisations, its implementation is challenging and organisations must prepare adequately to get it right.
Career Development and Performance of Non-Family Employees in Selected Family-Owned Businesses in Kenya: West Kenya Sugar and Kirathimo Cereals
(European Scientific Institute, 2021) Gathenge, Jedida; Obere, Eliud
Non-family employees in family organizations may face career development challenges. The study explores the impact of employee promotion, training, and assessment practices on the performance of nonfamily employees within family-owned organizations. The study applied a mixed-methods approach. The target population was from two family-owned businesses in Kenya, West Kenya Sugar, and Kirathimo Cereals. Using a cluster sampling approach, 106 participants took part in the study. The results indicated a positive and significant impact of employee training on employee performance (β = 1.049, t = 8.245, p<.01), as well as promotion on performance (β = 0.813, t = 5.300, p<.01). However, the impact of assessment practices on performance was insignificant (β = 0.524, t = 2.756, p<.01). The study concludes that employee training and promotion practices predict the performance of non-family employees in family-owned organizations in Kenya. Hence, organizations should invest in developing non-family employees to enhance both individual staff performance and organizational productivity.
Collaborative Monitoring and Evaluation Practices and Performance of County Funded Projects in Uasin Gishu County, Kenya
(IAJISPM, 2022) Charles, Musyimi Musili; Ondara, Alfayos
Since the inception of county governments which were created under the Article Six and specified in 1st Schedule of the Constitution of Kenya, there has been low uptake of collaborative monitoring and evaluation of projects leading to delay in project implementation, unmet stakeholder expectations and unsatisfactory work. Uasin Gishu County has been lagging behind in execution of its proposed projects with such delays attributed to insufficient and unqualified personnel, inadequate budgetary allocation to support M&E function, poor project planning and monitoring, and lack of participation from numerous project stakeholders, to name a few. These challenges have affected the execution of collaborative M&E practices in the County. Due to this backdrop, the research attempted to establish factors affecting utilization of collaborative M&E practices on County funded projects in the County Government of Uasin Gishu. The main purpose of this inquiry was to assess the effects of technical expertise, cost implications, stakeholder involvement and the existence of policy framework in performance of projects financed by the County. The researcher used a descriptive research approach with a target populace of 41 County officials drawn from various departments inclusive of stakeholders. The researcher adopted simple random selection method in picking of all sample units. Most of the information sought was obtained using a structured tool selfadministered to the respondents. Statistical software was adopted in synthesizing the data where percent’s, aggregated means as well as other statistical measures were generated, portrayed and displayed in tabular and diagrammatical forms. The study established that the level of expertise of project M&E staffs in the County was moderate; level of costs implied for project M&E was rated to be much high with a very high level of stakeholder involvement in projects M&E in the County. Technical expertise in utilization of collaborative M&E practices affected projects performance in the County to a moderate extent with policy frameworks in projects M&E having a moderate effect on project performance. Inadequate allocation of funds to implement collaborative M&E and M&E budget as a percent of development expenditure in every project was found to have effects on projects performance in Uasin Gishu County together with policy framework to great extents. The study concluded that cost implications contributed more to the increase of project performance in the County followed by technical expertise, policy frameworks and stakeholder involvement in that order. The study recommended that, to build effective and efficient collaborative monitoring and evaluation system, the County Government was required to commit its resources including personnel and financial, and develop policies that can support M&E function. For the County sponsored projects to realize full benefits, the project implementers should employ management staffs who have attained professional qualifications. The study recommends that resource utilization should be refocused to ensure that the projects are able to realize their intended benefits to the society. The M&E team should be composed of all stakeholders directly and indirectly affected by the county funded projects. To be relevant andfeasible, project management need to meet various characteristics coming from broader corporate considerations, such as consistency with the project's long-term aims, compatibility with existing funds, controllability, and endorsement by the residence The study recommends that the policy framework should be realistic and address actual needs. Relevant analysis of projects and policy evaluations should be conducted highlighting the previous initiatives' outcomes, as well as the merits and flaws of their execution.
Community Capacity Development and Sustainability of County Government-Funded Water Projects in Makueni County, Kenya
(International Academic Journals, 2021) Mulei, Benson M.; Gachengo, Lydia
The research project aimed to study community capacity development's influence on project sustainability in Kilome Sub-County, Makueni County, Kenya. People in the county walk approximately eight kilometers to access water compared to the WHO recommended one kilometer. Though most development agencies have developed tools and techniques to track project implementation and meet its key constraints, few organizations produce periodic assessment reports on the operation, maintenance, and on whether projects are essentially generating the anticipated benefits. In Kenya, twenty-five to thirty percent of community-managed water projects will be non-operational in the first three years after completion. The research project focused on investment in community capacity and community organizing parameters of community capacity development to determine their influence on water projects' overall sustainability in the county. The research project used stakeholders’ and resource dependency theories to provide background on the application of community capacity development in project management to ensure project sustainability. The research project employed probability and a clustersampling technique to divide the subcounty into geographical clusters called sub wards and randomly collected data from the respondents in the clusters. The research project targeted a sample population of a hundred and fourteen PMCs and five project staff of the respective projects. The research project used a single designed tool to collect qualitative and quantitative research data for each specific project. Descriptive analysis design was used to analyze data into quantifiable information from the sample and reporting on the results of the research project. The study findings found that investment in community capacity and community organizing parameters of community capacity development had a direct relationship with the sustainability of Makueni County Government-funded water projects. The results showed a significant positive relationship between community capacity development parameters and project sustainability with a significance value of 0.000, p<0.05. The parameters influenced project sustainability by 55.7%, with a standard error estimate of 0.4313. Investment in community capacity influenced project sustainability by 0.375, while community organizing by 0.499. The study recommends that development agencies establish new or strengthen the existing water user groups and strengthen the skills of the community in project management. The agencies should also involve community VMGs, community member experts, and partner/support with local institutions to enhance project performance in the long run. That will ensure the continuity of the project into the future, way after the donor exit.
Competitiveness of Tier three Commercial Banks in Kenya: The Role of Strategic Leadership Practices
(IJMRES, 2024-03) Okwiri, Mark Isaac Oluoch; Muathe, Stephen Makau
The banking industry in Kenya has been dynamic, with only eight (8) out of the forty (40) banks controlling over 74% of the market share. The tier three banks, despite being the majority (22), only have 8.8% market share. The banks have also been characterized by turbulent operating market, declining revenues and profits, and shrinking capitalization. This has seen some of these banks being held at receivership and others put under statutory management. This prompted the study to assess whether strategic leadership has been a concern in these banks, and whether this has a hand in competitiveness of third tier banks in Kenya. The study was anchored on Porter’s theory of competitive advantage and the contingency theory of leadership. A cross-sectional research approach informed collection of data though a questionnaire from 112 participants drawn from 22 third-tier banks in Kenya. SPSS was used in analysis. The findings revealed that strategic leadership practices through financial resource mobilization, human resource development, strategic innovation, strategic direction and customer focus had a significant influence on competitiveness of tier three commercial banks in Kenya. The study concluded that strategic leadership practices through financial resource mobilization, human resource development, strategic innovation, strategic direction and customer focus were instrumental in enhancing the competitiveness of tier three commercial banks. The findings from the study could be significant to strategic management practitioners, managers of tier three commercial banks, the government and policy-makers and future researchers.
Corporate Governance and Performance of Financial Institutions in Kenya
(International Journal Corner, 2020) Chelangat, Flevy; Sang, Paul Kipyegon
The introduction of corporate governance code by the central bank of Kenya in early 2000, corporate governance has attracted an incomparable attention of researchers because of expanding financial troubles financial firms are experiencing everywhere in the globe. Recent scandals regarding the moral deficiency of some financial institutions have stimulated public sensitivity towards cooperative governance issues of these firms. This study’s main objective is based on empirical analysis which seeks to establish the effects of corporate governance on firm’s performance within the Kenyan financial sector, including the characteristics of the management body, i.e. Board size, ownership concentration, auditor’s reputation, independent directors, CEO’s duality and annual number of board meetings, firm’s size and leverage i.e. financial risk management. The researcher did a rigorous desktop review of secondary information on ‘cooperate governance’ and ‘performance’ from 2014 to date in the online library of various documents, publications and reports including journals and magazines. Based on the previous studies reviewed, the researcher appreciated that corporate governance is the key to the global integrity especially for financial institutions whose existence is wholly dependent on trust and integrity. Different scholars have advocated for different measurers to corporate governance on the measure of firms’ performance and the common identified are board size, ownership concentration and auditor’s reputation have a positive and significant impact on firms’ return on assets (ROA), whereas the percentage of independent directors and the annual number of board meetings have negative and significant impact on firms’ return on equity (ROE). CEO duality is found to not be an important determinant factor of firms’ performance, as the results suggest that it shows insignificant effect on ROA and ROE. Firm’s size and leverage are found to have negative and insignificant relationship with firms’ performance. The study, recommended among others that Financial Institutions should increase their board size but within the maximum limit set by the code of corporate governance and ensure that all regulations provided by Central Bank are fully complied with.
Credit Information Sharing and Credit Availability in Kenya
(2017) James, Rosemary; Iraki, X. N.; Korir, Julius
This study provides an empirical investigation of the effect of credit information sharing on credit availability in Kenya while controlling for bank characteristics. The study employed the explanatory non-experimental research design. A census of the 43 financial institutions that are licensed under the Kenyan Banking Act was conducted. Both primary and secondary data were collected. The key source documents for the secondary data were the financial disclosures prepared by the banks on a quarterly basis for the period 2008-2012. Fixed effects regression results showed that presence of information sharing had significant positive effect on credit availability as measured by the volume of lending. However, the intensity of information sharing had very little effect on credit availability. The study recommends that the government should ensure that the recently introduced credit reference bureaus cater for all types of credit institutions and also organized informal groups so that prospects of enhanced credit availability can be further improved. Secondly, the government needs to embark on effective awareness creation of the benefits of credit information sharing to the financial institutions. Keywords: Asymmetric Information, Credit Availability, Information sharing
Critical Success Factors and Performance of Completed Construction Projects at National Social Security Fund, Nairobi City County, Kenya
(IJRBS, 2023) Khisa, Inviolata Wanyama; Mutuku, Morrisson Kaunda
This paper aims to examine the effect of selected factors that link to completion of NSSF construction projects and how they are influenced by the various critical factors. The main objective was to establish the critical success factors and their effects on performance of construction projects. Four theories namely Game theory, Principal-Agent theory, Construction Management, and Soft Value Management (SVM) theory served as the foundation for this research. Descriptive research design was employed for data collection, analysis, presentation and interpretation.The target population was 512 stakeholders from six complete commercial and residential projects. Purposive sampling was used to select 84 participants for the study. Semi-structured questionnaires were used in the study to collect data. The data was analyzed using SPSS whereby descriptive and inferential statistics were used. The results show that the R-square value was 0.282 and R was 0.531. An analysis of variance (ANOVA) was significant at p=0.001 with an F statistic of 9.961 indicating that the model used was fit for the data. The data also revealed that client variations (p= 0.05), financial availability (p = 0.047) and construction disputes (p = 0.001) are statistically significant determinants affecting performance of NSSF construction projects. Main findings of the study demonstrate that the key critical success factors used in this study affected the performance of NSSF completed construction projects either positively or negatively. The study recommends that companies should adhere to the principles that safeguard project management to adequately manage the critical factors and ultimately minimize project delays.
Critical Factors and Real Estate Development by Private Developers in Kiambu County, Kenya.
(International Academic Journals, 2019) C. W., Muiruri; Sang, P
The real estate sector in and which was previously dominated by individual developers has now seen entry of more institutional developers such as SACCOs, private equity firms and foreign institutions in major towns around the country. The industry however continues to face challenges such as unfavorable interest rate environment and rapid population growth which is creating increased demand for housing, as families grow and consumer needs change to reflect independent living. It is in this light that this study sought to investigate the critical factors of real estate development by private developers. The study’s specific objectives were to: assess the role of access to finance; evaluate the role of off-site infrastructure; analyze the influence of land regulation and; examine the effect of technical innovation on real estate development by private developers in Kiambu County. Using descriptive research design, the study targeted 280 respondents that consisted of 120 finance managers and 120 engineers drawn from 18 registered real estate development firms as well as 20 land officials and 20 planning officials from Kiambu County. Using stratified random sampling procedures, the study sampled 84 participants that consisted of 36 finance managers, 36 engineers, 6 land officials and 6 planning officials; however, only 69 participants fully responded to the questionnaires. Data analysis was done using descriptive statistics and regression analysis methods. The study established that access to finance, offsite infrastructure, land regulation and technical innovations have a positive and significant effect on real estate development by private developer in Kiambu County, Kenya. The study concludes that various factors play significant roles in access to finance for development by private developers, among them availability of sources of obtaining finance, security requirements, eligibility requirements and interest rates. Offsite infrastructures significantly affect real estate development by private developers and increases in the activities involving offsite infrastructures would most likely reduce real estate development by private developers. The study concludes that land regulations significantly affect real estate development and that increases land regulations promotes real estate development by private developers. The study further concludes that technical innovation significantly affects real estate development and that increases in technical innovation promote real estate developments by private developers. On access to finance this recommends that the banking institutions needs to come up with appropriate policy framework that supports and promotes private developers efforts in reducing the housing gap in the country. On offsite infrastructure, the study recommends that the County government of Kiambu County should improve the road condition, provide communication infrastructure, availability of drainage systems, the presence of social amenities and the availability of water and power supply so as to improve real estate development in the county. On land regulations, this study recommends that the county government should up its game on land policy so as to make land acquisition, approval, and transfer efficient in order to promote real estate development. On technical innovations, this study recommends that there is need for policy making it mandatory for investors to use new technologies and technological tools to promote effectiveness and efficiency in real estate development.
Critical Success Factors and Performance of Fibre Optic Infrastucture Projects by Information and Communication Technology Authority, Kenya
(International Journal of Management and Commerce Innovations., 2023-08-17) Ngugi, Allan Kabiru; Mutuku, Morrisson
gives the country’s economy a boost. The study focused on the effect of critical success factors and performance of fibre optic infrastructure projects in Information and Communication Technology Authority, Kenya. Project managers, the finance team, the stakeholders, and the management team on the various projects being carried out under Information Communication and Technology Authority, Kenya, are the study’s target population. The study found that project financing, top management support, stakeholder’s engagement and project monitoring had a significant positive influence on the project performance of fibre optic infrastructure projects in Information and Communication Technology Authority, Kenya. The study concluded that financing projects through the project finance route offers various benefits such as the opportunity for risk sharing, extending the debt capacity, the release of free cash flows, and maintaining a competitive advantage in a competitive market. The top management support relates to effective decision-making to manage risk and to authorize business process change. The stakeholder engagement is an ongoing process because the stakeholder landscape is forever shifting. The study recommended that the project managers should focus on a few critical financial metrics that are essential to specific business cases. The top management of the organization should communicate vision to the team members on the project being implemented so as to set clear expectations about the spirit of the project. Any effective stakeholder management approach requires you to first identify, assess and map stakeholders according to interest and influence so as to identify who key stakeholders are and how they are similar or different in terms of needs and opinions.
Critical Success Factors and Performance of Water Projects in Machakos County, Kenya
(EdinBurg Peer Reviewed Journals and BooksPublishers, 2021) Muema, Donatter Mwikali; Ngugi, Lucy
The increasing crisis on water causes a big threat towards the progress of the world to viable development1in the new1millennium. However, the performance of water projects especially in the developing economies has registered low performance levels. This study, therefore, sought to analyze critical success factors on the performance of water projects by Machakos County Government, Kenya. The study used a descriptive survey research design. The study established that funds availability, stakeholders’ participation, technical capacity, and organizational culture positively and significantly determine the performance of water projects. The study recommended that all county governments must always ensure proper projections are made before the commencement of the projects’ works. Also, the management of water projects funded by the counties should come up with effective communication channels between parties engaged in the project implementation process. The study recommended that to enhance technical capability and capacity, county governments should embrace the current drilling machinery and equip county engineers with skills that match with current trends. Given that the success of county water projects depends on strong cohesive organizational culture, it’s therefore paramount for all counties to continually nurture their organizational culture for better results.

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