RP-Department of Management Science

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E-commerce Capabilities and Adoption by Small and Medium Sized Enterprises in Nairobi City County, Kenya
(The International Journal of Humanities & Social Studies, 2025) Kamanda, Edwin Geke; Nzuki, David
Studies indicate that E-commerce has transformed the business environment by offering businesses new ways of interacting and extending their reach to customers. Although these advantages are evident, proof of e-commerce integration is still minimal among Small and Medium Businesses (SMEs) in the developing world. This study investigated the factors that influence the integration of E-commerce solutions among SMEs in Nairobi City County, Kenya. It investigated technological barriers, government policies, trust, cultural factors, and the security and privacy of e-commerce platforms. The study was guided by three relevant theories: Technology Acceptance Model (TAM), diffusion of innovation theory, institutional theory, and trust theory, which framed and shaped the descriptive research design. Evidence was gathered through a structured questionnaire from 218 SMEs using purposive sampling to ensure SMEs were either actively engaged in e-commerce or contemplating e-commerce engagement. Descriptive and inferential statistics were used to analyze the evidence. Logistic regression analysis indicated that the most notable positive influence on e-commerce adoption was presented by government policies (β = 0.141, p < 0.001). This means that initiatives and supportive policies alongside investments in digital infrastructure tend to improve ecommerce adoption levels. On the contrary, conventional business cultures characterized by strong cultural traits of “resistance” had adverse effects (β = -0.119, p < 0.001) on e-commerce adoption. Other negative effects include lack of trust (β = -0.074, p < 0.05) and security issues (β = -0.057, p < 0.1), indicating the need to address possible cyber fraud risk and increase trust among customers. Despite major obstacles, the impact of technological barriers as deterrents toward adoption was deemed low (β = 0.046, p = 0.174), which indicates that in isolation, they pose no major challenges. Based on these outcomes, the study recommends improving government cybersecurity regulatory frameworks, lowering tax obligations on online transactions, and enhancing digital infrastructure in favor of ecommerce. SME owners and industry stakeholders should make deliberate efforts to ensure consumer education and invest in cybersecurity to raise levels of trust and neutralize fraud concerns. This will include awareness campaigns targeted at transforming beliefs with respect to e-commerce, as well as incentives to promote adoption. This study makes an insightful contribution to researchers, SME stakeholders, and policymakers aiming to raise e-commerce uptake in Kenya and other developing markets. For a more in-depth understanding of the dynamics that drive ecommerce adoption, future studies should examine other external factors, such as global market integration and financial accessibility
Influence of Organizational Culture on the Performance of Anglican Development Services Eastern Projects in Machakos County, Kenya
(International Journal of Social Science and Humanities Research, 2024) Githu, Sospeter; Gachengo, Lydia
The main goal of Anglican Development Services Eastern is to assist communities in attaining secure livelihoods that include enough food, clean drinking water, steady incomes, climate change resilience, eco-climate, and integrating child protection, disability, HIV/AIDS, and gender issues. A lot of the organization's projects face significant challenges related to time and financial management. Data indicates that among 45 food projects initiated by ADSE in Machakos County from 2018 to 2022, just 15% remain partially operational while the rest have ceased to exist and their whereabouts are unknown following the conclusion of the funding. About half of the projects in ADSE have short durations, become stagnant, fail to impact the community, and a few end up collapsing. Therefore, this study sought to investigate the influence of organizational culture on the performance of Anglican Development Services Eastern Projects in Machakos County, Kenya. This research was conducted using a descriptive research methodology. The focus of this research was 9 projects carried out by the Anglican Development Services Eastern in Machakos County, Kenya. The study had a participation of 54 respondents in total. A survey was conducted with 54 participants. The study utilized a questionnaire as the research tool for all participants. A pilot study involved 6 participants from the same company who were excluded from the main study to evaluate the research tool's reliability and validity. Quantitative data was assessed with descriptive statistics like average and standard deviation, and displayed in tables. Inferential statistics, like correlation analysis and multiple regressions, were utilized to establish the connection between variables. The research discovered that the organizational culture positively impacted the performance of Anglican Development Services Eastern projects in Machakos County, Kenya. The research findings concludes that the culture of an organization influences how its workplace is organized, leading individuals with similar skills and backgrounds to collaborate more efficiently on company projects. The research suggests that in order to enhance its culture, the organization must prioritize effective communication and the project managers need to actively listen to the thoughts and suggestions from all important stakeholders by promoting individual meetings with team members, so they can freely discuss sensitive issues in private.
Differentiation Strategies and Organizational Performance of Firms Listed Under Manufacturing and Allied Sector at the Nairobi Securities Exchange
(The Strategic Journal of Business & Change Management, 2023) Sheikh, Abdikheir Said; Kiiri, David
This study evaluated the effects of product, service, and channel differentiation on the bottom lines of industrial and allied sector companies listed on the NSE. Using a descriptive research strategy, this study investigated the research topic at hand. Twenty-five managers or supervisors and workers from each of the eight industrial and allied Sector enterprises situated in Nairobi County were surveyed for this study. Yamane's method was used to calculate a sample size of 133 for this investigation from a population of 200, with a 95% confidence interval. The researcher utilized the questionnaire to gather primary data from the institution's management. The study results showed that most of the respondents agreed that product differentiation impacts on performance of firms listed under industrial and allied sector at the NSE. The study findings showed that product differentiation has a positive statistical beta coefficient. The study findings indicated that majority of the respondents agreed that service differentiation impacts on performance of firms listed under industrial and allied sector at the NSE. Service differentiation has a positive statistical beta coefficient. The results showed that most of the respondents were in agreement that channel differentiation impacts on performance of firms listed under industrial and allied sector at the NSE. Channel differentiation has a positive statistical beta. The study results indicated that majority of the respondents agreed that price differentiation affects performance of firms listed under industrial and allied sector at the NSE. Price differentiation has a positive statistical beta coefficient. The study recommended that the firms should consider costs in their production, outsource production to minimize costs and adopt the mechanization method to enhance efficiency in production. It was recommended that the firms consider costs and market conditions when pricing their products in order to improve performance and that that firms should use different distribution channels so that they could reach customers in different areas and improve their performance. The study recommended that the firms broaden their product offering, obtain certification for their products, and adopt innovation.
Community Participation and Sustainability of Poverty Reduction Projects in Taita Taveta County. A Case of Village Enterprise Organization Projects
(The Strategic Journal of Business & Change Management, 2025-03) Mwangi, Samuel Waithira; Mutuku, Morrisson
This study investigated the participation and sustainability of poverty reduction initiatives in Taita Taveta County, focusing specifically on the level of community involvement at various stages of the projects conducted by VEO. This study examined the critical factors influencing project sustainability, with a particular focus on stakeholder engagement, capacity building, decision-making processes, and community feedback mechanisms. To guide the investigation, the study evaluated Treseder's Degree of Participation theory and Stakeholder theory. A correlational study design was employed to determine the degree of link between the identified variables. A sample population of 181 respondents was drawn from selected projects and external stakeholders in Taita Taveta County. The main instruments for data collection included interview guides and self-administered questionnaires. The findings revealed that active stakeholder involvement during the planning phase significantly enhances project outcomes and community satisfaction by fostering a sense of ownership and addressing local needs. Capacity building emerged as a pivotal determinant of sustainability, as targeted initiatives improved community skills and knowledge, directly contributing to project success. Conversely, decision-making processes displayed a complex relationship with sustainability, highlighting challenges in effectively engaging all stakeholders, particularly marginalized groups. Furthermore, effective community feedback mechanisms were identified as essential for promoting accountability and responsiveness, thereby strengthening project sustainability. The study recommends structured stakeholder engagement frameworks, tailored capacity-building programs, inclusive decision-making practices, and robust feedback systems to enhance project sustainability. Future research should focus on the long-term impacts of stakeholder engagement, the efficacy of capacity-building components, the dynamics of decision making frameworks, and the role of technology in community feedback, while also considering comparative studies across various contexts to identify best practices.
Influence of Project Leadership on the Implementation of NG-CDF Projects within Igembe South Constituency, Meru County, Kenya
(International Journal of Social Science and Humanities Research, 2025-04) Kaithia, Jolland Kiriinya; Mutuku, Morrisson
Numerous challenges arose in the administration of the fund. These included various legal disputes that disrupted the fund's operations, unfinished projects falling under decentralized functions that were no longer eligible for funding under current legislation, and insufficient technical expertise for efficient management at the Constituency Committees and Project Management Committees level. Furthermore, discrepancies between initiated development projects and the capacity to implement them were observed. Therefore, this research aimed to explore the influence of project leadership on the implementation of NG-CDF projects in Igembe South Constituency, Meru County, Kenya. An explanatory research design was employed, concentrating on five NG-CDF projects implemented by the Igembe South Constituency over the past five years (2018 – 2022). The study involved 55 participants, including 10 project supervisors and 45 project team members, due to the limited overall population. Primary data was collected through surveys, which were initially piloted with eight participants from the Igembe North Constituency to assess content validity. The reliability of the questionnaires was evaluated using Cronbach’s alpha. Qualitative responses to open-ended questions were analyzed through thematic analysis, while quantitative data was examined using descriptive statistical methods such as frequencies, percentages, means, and standard deviations. Additionally, an inferential analysis was conducted using multiple linear regression and the Pearson correlation coefficient. The results were presented through tables and figures. The findings indicate that effective project leadership is crucial for successful project implementation, with positive feedback from team members highlighting the significance of fostering committed teams and ensuring projects are completed on time. The study recommends that for project managers and leaders to participate in ongoing training focused on cultivating vital leadership abilities to improve the execution of projects, such as strategic decision-making, conflict resolution, and team motivation.
Influence of Participatory Monitoring and Evaluation on Performance of Public Secondary Schools Projects in Mutomo Sub-County, Kenya
(International Journal of Scientific Research and Management (IJSRM), 2018) Kathongo, Stellah Mueni
In schools, participatory monitoring and evaluation is a tool for enhancing performance of projects and improving overall efficiency of project planning, management and implementation. PM&E offers new way for involving the stakeholders in planning and implementation of projects in public schools environment. The purpose of the study was to establish influence of participatory monitoring and evaluation on performance of public schools projects in Mutomo Sub-County, Kenya. The population involves 33 public secondary schools which forms the target population of the study. Sampling design which was used in the study is non probability (purposeful sampling). The study collected data by use of questionnaires then descriptive analysis and inferential analysis was used for quantitative data. Data was presented by use of tables, percentages and frequencies, pie charts mean and standard deviations by statistical package (SPSS V17). The study established that stakeholders are not involved in the process of management of school projects. Moreover, established that institutional strengthening can be improved by open forums, meetings and seminars which should involve stakeholders air their views and negotiate their perspectives. The study concluded the following: institutional strengthening has influence on the performance since the stakeholders had little knowledge on participatory monitoring and evaluation and if the objectives will be achieved efforts can be made by the appointing authority to train the selected stakeholders .Negotiations perspectives of shareholders has influence on performance of public schools in the sub county, Public accountability still has influence on the performance of public secondary schools projects, Project planning has influence on performance of public school projects and lastly TSC policy has influence on the performance of public school projects. The study recommends that public secondary should involve the stakeholders in the process of projects management by creating meeting, forums and seminars that will allow them to air their views, needs and opinions which make them negotiate their perspectives and make critical decisions.
Effects of Leadership on Project Performance: A Case of In-House Projects of Total Kenya Limited
(International Journal of Current Research, 2018-03) Omagwa, Wycliff Nyakundi; Lucy Ngugi
The Effect of Project Management Leadership on Performance of Compassion International Projects in Kitui County, Kenya
(International Journal of Art and Project Planning, 2018-07) Nziva. Faith Mary
Despite advances in project management methodologies many projects continue to fail. The purpose of this study was to investigate the effects of leadership on project performance. Descriptive research design was adopted for this study. The target population was160 respondents with a sample size of 113 respondents. Stratified random sampling was used to sample and select the respondents and Data was collected by use of questionnaires. Quantitative data collected was analyzed by the use of descriptive statistics such as frequencies, percentages, means and standard deviations. The study conducted a multiple regression analysis to establish the relationship between the dependent and independent variables. Qualitative data was analyzed through content analysis. From the findings, the respondents indicated that leadership affects performance of Compassion International projects. The study concluded that there was a significant relationship between project management leadership aspects and performance of CI projects. The findings of the study are of great importance to project leaders and policy makers as they will get to understand how leadership affects the performance of projects and will assist them in selection of project managers with the right and in designing policies with an aim of improving project leadership. Future scholars and academicians will benefit from this study as it will form the basis for future research as well as provide literature material for future research. The findings of this study will also add to the body of knowledge on the effects of leadership on the performance of projects. The study recommended that: effective leadership skills to be acquired by all project staff; emphasis be given to the experience of project staff and introduction of effective controls. The study suggests that further research should be carried out to establish the other factors that are attributed to affecting the performance of Compassion International projects.
Risk Management Practices and Performance of Construction Projects in Nairobi City County Government, Kenya
(International Academic Journal of Information Sciences and Project Management (IAJISPM), 2018-07) Mwangi, Hilda Muthoni; Ngugi, Lucy
Risks in construction projects cannot be eliminated, however through proper risk management practices, the risks facing the construction projects can be minimized. Government funded projects are proclaimed to lag behind in their construction and tend to consume high costs of building and maintenance due to various factors. The study sought to establish the influence of risk management practices on performance of projects by the Nairobi City County Government, Kenya. The specific objectives wereto determine the effect of design risk management practices, legal risk management practices, construction risk management practices and contract risk management practices on performance of projects. The performance of the Nairobi county government funded construction projects was evaluated by project sustainability, consumer acceptability, timeliness and cost. The study was anchored on the following theories; agency theory and uncertainty theory. Empirical literature reviewed scholarly studies on design risk, legal risk, contract risk and construction risk management practices and their influence on performance of projects. The study used a descriptive research design. The population of study involved contractors, consultants and project engineers for 10 construction projects across the Nairobi City County. This consisted of 380 respondents involved in projects from the companies. A sample of 190 respondents was taken from the population. The primary data was collected by use of self-administered survey questionnaire. Data analysis was done by use of descriptive and inferential statistics such as frequencies, percentages, mean scores and standard deviation. A regression analysis was conducted to establish the correlation between the variables. The study revealed that the most prevalent risk management practices employed by the Nairobi City County government on construction projects were costing of projects, project designing, and dispute over land and construction. The risk management practices; legal risk management, construction risk and contract risk management were found to have an inverse relationship with the construction project performance while design risk management had a positive one. The study recommended that for the construction department and constructors to mitigate risks involved in the project implementation process there is need for proper project design, legal approval and policy requirements adherence, proper planning to ensure all resources are available to effect the construction project and proper contracting with every stakeholder being appreciated and involved in the project planning and formulation process.
Decision Maker Characteristics and Adoption of IoT within Insurance Firms in Kenya
(2023-04) Mwenemeru, Henry K; Ngugi, Lucy W; Kandiri, John M
Despite the perceived advantages of Internet of Things, Insurance Firm in Kenya still have not widely adopted Internet of Things-enabled service or product delivery. The study sought to examine the effect of Decision maker characteristics on the adoption of Internet of Things by Insurance firms in Kenya. The anchoring theory adopted was TOE supported by DOI and TAM theories. The positivism research philosophy was utilised. The study used explanatory research design, and the 56 registered insurance Firms in Kenya was the target population. The sample consisted of 15 Chief executive officers and 270 sectional heads. Interview guide and semi structured questionnaire were used to collect primary data from Chief executive officers and sectional heads respectively. Descriptive statistics used included standard deviation, skewness and kurtosis. Logit regression was used for inferential analysis. Qualitative data on the other hand was presented on narrative form. This research established that Decision maker characteristics significantly influence internet of things adoption within insurance Firms in Kenya. The study recommends a deliberate development of a roadmap for adoption of internet of things by Insurance Firms.
Project Monitoring, Evaluation and Communication as Factors in Performance of Community Based Agricultural Projects in Bungoma County, Kenya
(International Journal of Academic Research and Development, 2018-11) Nalianya, Remmy Simiyu
The success of agricultural projects, or any other types of projects, is dependent on many factors, among them market access in the agriculture sector, information access and effective us and the effectiveness of M&E practices. A project is considered successfully completed when all the management practices have been undertaken. The study investigated the influence of project management practices on the performance of agricultural projects by community based organizations in Bungoma County, Kenya. Out of that research, this paper examines how project communication and monitoring and evaluation influence the performance of agricultural projects in Bungoma County. The study used descriptive and explanatory research designs. It targeted 138 community project groups carried out by CBOs registered in Bungoma County. The study used stratified sampling to select 61 project groups from the target population. Primary data was collected using a self-administered questionnaire. Interviews were also conducted with 15 field officers. Descriptive statistics were computed to describe the characteristics of the variables whereas inferential statistics in form of simple and multiple regression were used to establish the nature and magnitude of the relationships between variables. Data analysis was done using SPSS version 22. Qualitative data was analysed through content analysis. On simple regression, project M&E practices were found to influence agricultural project performance. Project communication was insignificant and therefore had no influence on agricultural projects performance. The study recommends that the sponsors and management of agricultural projects develop programmes that integrate all the components of project management practices, including all aspects M&E, to achieve holistic success. The findings of this study can help the Ministry of Agriculture in planning of its activities and financing of agricultural projects in Kenya
Project Leadership and Sustainability of Food Security Projects in Arid Lands, Kenya
(Research Journals, 2022-06) Nyaga, Juster Gatumi; Ngugi, Lucy; Kinoti, Franklin
Despite the staggering economic, social, and ecological costs of meeting food demand, most food security efforts performed through implementation of various food security projects so far have failed to include sustainability considerations. Although inclination with execution related to food projects in many regions has displayed substantial improvements, the tendency with sustainability is relatively unsatisfactory, as less projects shows continuity. Upon realizing their importance, Counties have put measures by creating partnership to implement food security projects towards improving food access in low-income communities. However, their sustainability has been a challenge in the sense that some projects remain partially operational after the withdrawal of the main donor while others become defunct. This study sought to examine the influence of project leadership on the sustainability of food security projects in arid lands in Kenya. The study is anchored on project management competency theory. Positivist philosophy is deemed appropriate for this study. Descriptive and explanatory research designs were used. The study targeted 413 food security projects implemented between the year 2014 and 2017 and within eight Counties in arid lands in Kenya with a sample of 203 food security projects. The respondents were 243, consisting of project group leaders, UN agencies representative and County government representatives. Stratified random sampling was used to obtain proportionate samples from each of the eight Counties and primary data was collected using self-administered questionnaire. To explain the characteristics of the distribution, the study used means and standard deviation, while to assess the strength and direction of association Pearson’s correlations coefficients was used. Multiple regression models assisted to assess the cause effect association between the variables studied. Various diagnostic tests were carried out. The results indicated that project leadership had significant effects on sustainability of food security projects. The study recommends that project leaders should come up with clear guidelines which ensure they have the required qualifications to direct the project operations and resources.
Influence of Project Management Practices on Performance of Projects in Unilever Kenya LTD
(Kenyatta University, 2021-06) Magagan, Keziah C.; Ngugi, Lucy
Project performance is crucial to all stakeholders. Project failure is rated to be very high with about 50% of projects proven to have failed in Africa. Most projects start well, with perfectly good intentions. Project management is accomplished through the application and integration of the project management processes of initiating, planning, executing, monitoring and controlling, and closing. Project management has evolved over time, becoming the principal mean of dealing with change in modern organizations. Best practices have occurred as a result of business evolution and of practicing project management at a global level. The main objective of the study was to examine influence of the project management practices on project’s performance of Unilever Company in Nairobi County, Kenya. Four specific objectives were used, namely: to determine the effect of risk management practices on project’s performance, to establish the effect of communication practices on project’s performance, to examine the effect of stakeholder management practices on project’s performance and to assess the effect of leadership practices on project’s performance. The research utilized modern portfolio theory, system theory, path-goal theory and stakeholders’ theory. Descriptive research design was adopted in this research Census was used in the study and data was collected using semi-structured questionnaire. The study findings show that project risk management have a positive influence on project performance. Further, Project communication positively influences project performance. Project leadership have a positive influence on project performance. Moreover, Project stakeholder management influence project performance positively. The study recommends that the organization conducts comprehensive risk management using a complete risk management framework. It should also create a ‘we’ feeling in the projects for all stakeholders. Contingent reward may also be applied by the Unilever in the projects. Aspects such as courtesy, competence and responsiveness should be well facilitated.
Moderating Effect of Enterprise Environmental Factors on the Relationship Between Project Management Practices and Sustainability of Food Security Projects in Arid Lands, Kenya
(rsisinternational, 2022-06-10) Nyaga, Juster Gatumi; Ngugi, Lucy; Kinot, Franklin
Although inclination with execution related to food projects in many regions has displayed substantial improvements, the tendency with sustainability is relatively unsatisfactory, as less projects shows continuity. Government has put measures by creating partnership to implement food security projects towards improving food access and security among communities in arid lands. However, some projects remain partially operational after the withdrawal of the main donor while others become defunct and variations from one county to another is noticeable. The difference in the levels of sustainability had been hypothesized to be attributed to enterprise environmental factors (EFFs). This study thus sought to examine the moderating effect of EEFs on the relationship between project management practices and the sustainability of food security projects in arid lands in Kenya. The study is anchored on contingency theory. Positivist philosophy is deemed appropriate for this study. Explanatory research design was adopted. The study targeted 413 food security projects implemented between the year 2014 and 2017 and within eight Counties in arid lands in Kenya with a sample of 203 food security projects. The respondents were 243, consisting of project group leaders, UN agencies representative and County government representatives. Stratified random sampling was used to obtain proportionate (obtained suing Slovin’s Formula) samples from each of the eight Counties. Primary data was collected using self-administered questionnaire. Characteristics of the data was explained using means and standard deviation. Various diagnostic tests were carried out after which step-wise regression was applied to test the moderating effects. The results indicated that EEFs moderated the relationship between the project management practices and sustainability of food security projects. The study recommends that project leaders embrace various EEFs such as policies to improve the effects of project management practices on the performance of the food security projects.
Project Management and Implementation of Community-Based Projects in Siaya County, Kenya
(The Strategic Journal of Business & Change Management, 2021-06) Siwa, D. O.; Ngugi, L.
This study sought to evaluate the effect of Project Management factors on the implementation of community projects in Siaya County, Kenya. The specific objectives were to evaluate the effect of project design on the implementation of community-based projects, to evaluate the effect of management support on the implementation of community-based projects, to evaluate the effect of resource allocation on the implementation of community-based projects and to evaluate the effect of community participation on the implementation of community-based projects in Siaya County, Kenya. In order to achieve the set objectives, the study adopted a descriptive research design. The research targeted 356 ongoing community projects in Siaya County. Using stratified random sampling 72 of the projects were selected. Structured questionnaires were used to collect data from the study respondents who included five most informed project management officials selected from each project. Data collected was analyzed using descriptive statistics such as frequencies, percentages, mean and standard deviation. Additionally, inferential analysis was performed using the linear multiple regression model. The study findings highlighted that project management factors are key to effective implementation of community-based projects. Based on the findings, the study concluded that project management factors provide an effective management system that ensures projects are completed on time, using the allocated resources and attaining high quality standards. The study recommended that the project teams should target improving the management of risk on different phases of the project cycle through adaptation of existing risk management approaches and development of new approaches. This study should assist project managers identify opportunities, follow the allocated budget, meet set timelines, and attain the established quality standards when implementing projects.
Participatory Monitoring and Evaluation Practices and Performance of Selected National Government Constituency Development Fund Projects in Samburu County, Kenya
(International Journal of Economics, Business and Management Research, 2021) Leariwala, Jeremiah Loiboku; Kamau, Lucy Ngugi
Inadequate monitoring and evaluation has led to poor project performance. In Kenya, the Constituency Development Fund (CDF) was established in 2003 to channel resources to the constituency level, the grassroots, where they are mostly needed. The fund has transformed marginalized areas albeit with challenges. This study sought to investigate the effect of Participatory Monitoring and Evaluation practices on performance of National Government-CDF projects in Samburu County, Kenya. The objectives were: to find out the effect of M&E planning, resources allocation to M&E, training of M&E staff and participation of community members in M&E on the performance of NG-CDF projects. Descriptive research design was adopted. A target population of 51 completed and ongoing NG-CDF projects, initiated in the start of 2017/2018 financial period in Samburu County, were studied. Stratified random sampling technique was used to pick 30 projects (59%) as a sample. A semi-structured questionnaire was administered to collect primary data from the respondents. Completed questionnaires were collected, organized and analyzed by the use of SPSS computer program to generate valuable information that was interpreted to answer the research questions. Descriptive statistics; frequencies, percentages and standard deviations were estimated. Findings were presented in charts and tables. Multiple regression models were used to establish the relationship between the dependent and independent variables and the study found out that they had a positive and strong relationship; M&E planning and M&E resource allocation were significant. The study, based on the findings, recommends that M&E-planning framework must be supported by NG-CDF; M&E funds to be increased and disclosed to communities. Proper community sensitization/capacity building needs to be done prior to project implementation.
Stakeholder Involvement and Implementation of Projects by Kitui County Government, Kenya
(EdinBurg Peer Reviewed Journals and Books Publishers, 2022-05) Kimanzi, Agnes; Ngugi, Lucy
Many projects do not meet customer-specific goals and do not address issues that are initially defined within the stated time, cost, scope, and quality requirements. The County of Kitui is also affected by project failure that has been attributed to poor change, risk and quality management as well as stakeholder involvement. The paper sought to determine the effect of stakeholders’ involvement on project implementation by the Kitui County government. The paper adopted a descriptive survey research design, with the target population consisting of 93 projects undertaken by Kitui County government. A census was used and therefore all the projects were included in this paper. A semi-structured questionnaire was used to collect data. Qualitative information was analyzed using thematic analysis. Quantitative data was analyzed using descriptive and inferential statistics. Findings indicated that stakeholders’ involvement had a positive and significant effect on the implementation of projects by Kitui County government. The study recommended that project team members in Kitui County Government ought to be accountable to the stakeholders and this will enhance project success. In addition, project managers should highly involve stakeholders as well as consult them since they provide resources for the running of the project. The project managers should also group the stakeholders according to their levels of participation, interest, and influence on the proje
Effect Of Resource Planning on the Performance of Road Infrastructure Projects in Wajir County, Kenya Project Management Practices and Performance of the Public Projects in Mombasa County, Kenya
(International Journal of Advanced Research and Review, 2020) Mathenge, Peter Mwangih; Ngugi, Lucy
The performance of most projects in Kenya fails to meet the expected goal based on time and cost indicators. More than seventy percent of the implemented projects recorded time and cost variations. Most of Kenya’s urban construction sector projects fail to achieve their objectives despite the many rules, regulations and the quality training of the consultants. In 2013, Mombasa County failed to deliver on its development public projects to the tune of fifty-seven percent. The objective of this study was to investigate the effects of project management practices on performance of the public projects in Mombasa County in Kenya. Specifically, the study sought to examine the effect of planning, financial management practices, stakeholders’ involvement, project team competence and monitoring and evaluation on the performance of the public projects in Mombasa County in Kenya. The study anchored on systems theory as the core theory for the study. The study adopted descriptive research design. Data was collected using open and closed ended questionnaires from a target population of 189. The sampling was done by use of a stratified sampling procedure and the sample size was 66 project officers. The questionnaires were conveyed to the respondents through the drop and pick technique. A pilot study was conducted on nineteen project officers from the target population who did not participate in the study. The data reliability was determined by using the test-retest technique and the Cronbach Alpha was used to test internal consistency of the items in the questionnaire. The data was analysed by use of qualitative and quantitative techniques. Qualitative data was analysed using content analysis. Quantitative data was analysed using descriptive and inferential statistics. The findings indicated that planning, financial management practices, monitoring and evaluation, project team competences and stakeholder’s involvement had a relationship with the performance of public projects in Mombasa county. The study concluded that the performance of the project is partly caused by the planning, financial management practices, monitoring and evaluation, project management team competencies and stakeholder’s involvement. It is recommended that the public sector hires competent project managers who have the qualifications in project management in order to carry out proper planning and management of projects. It is also recommended that other factors affecting performance of projects be studied within Mombasa county as well as in the entire republic of Kenya. The findings of the study are useful to the government and policy makers, project managers, consultants and external stakeholders.
Effect of Resource Planning on the Performance of Road Infrastructure Projects in Wajir County, Kenya
(International Journal of Research and Innovation in Social Science (IJRISS), 2020-10) Abdi, Ali Abass; Ngugi, Lucy
The effectiveness of resource management practices can be measured in terms of the extent to which it influences project performance. Due to project management requirements to deliver projects within the specified time, budget and that satisfy client needs it is imperative that resources are managed so as to ensure high project performance. Therefore, there is need for project managers at County government of Wajir to know what they need to make a project successful so that they can effectively plan out the optimal way to use those resources towards better performance of the projects. The aim of this study was to determine effect of resource planning on the performance of road infrastructure projects in Wajir County, Kenya. A descriptive survey design was adopted in this research. The target was 193 project stakeholders consisting of 5 county officials under the County Transport and Infrastructure Department, 47 project managers as well as 141 project management committee members who were engaged in the 47 major road projects undertaken by the county government in Wajir North, Wajir East and Wajir South sub-counties as well as all the county wide projects for the period 2013-2017. Selection of the sample was done using stratified random sampling. Semi-structured questionnaires were utilized in gathering of primary data. Analysis of quantitative data was done using descriptive statistics with use of Statistical Package for Social Sciences. Resource planning was found to have a positive and significant effect on project performance. The study concluded that a key benefit to resource planning is that it helps organisations to fulfill task specifications efficiently. The study recommended that project planning should be such as to cope efficiently with the project's needs.
Institutional Factors and Project Performance in Postal Corporation, Kenya
(International Journal of Management and Commerce Innovations, 2020-04) Wamuyu, Maureen; Ngugi, Lucy
Performance of any project is deemed as a source of concern to both the private and public sector clientele. Delays in implementation of a project are dangerous which quite often result in cost overrun, time overrun, disputes and in some cases total abandonment of projects. The key objective of this research study was to establish institutional factors affecting project performance of Postal Corporation. The specific objectives of the research study were to assess the effects of organizational resources, institutional policies, organizational culture and procurement procedure on project performance in the Postal Corporation of Kenya. Descriptive design was used. The target population of this study was 215 postal headquarters staff. Using stratified sampling technique, the study used a sample of size 132 respondents. Based on the findings from the multiple regression analyses, the study concluded that organizational culture, procurement procedure, institutional policies and organizational resource had a significant influence on project performance in Postal Corporation, Kenya. The study recommends that Postal Corporation management should introduce frequent training sessions aimed at improving human capital skills. The study also recommends that there is a need for implementation of the projects that are in line with an organisations strategy review that creates more focus on customers, provide room for creative autonomy, and promote entrepreneurial culture and adaptive performance among employees.

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