RP-Department of Management Science

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Project Management Practices and Implementation of Somali Humanitarian Fund Projects by Local Non-Governmental Organizations in Mogadishu, Somalia
(International Journal of Current Aspects,, 2024) Abdihakim Abdisalan Gureh; Ondara, Alfayos
The effective management and control of a project are fundamental to its success. In the context of intricate projects, such as those associated with the Somali Humanitarian Fund (SHF), strict adherence to a defined scope, schedule, and budget is crucial to attaining the desired outcomes. Humanitarian and Development (SHF) projects carried out by local NGOs in Mogadishu, Somalia. The specific goals of the study included scrutinizing the role of communication in SHF project performance, evaluating the impact of planning on project success, assessing the effects of financing on project performance, and determining the importance of monitoring and evaluation in the implementation of SHF projects. The study was grounded in the Theory of Change, Management by Objective Theory, Adaptive Structuration Theory, and the Theory of Constraints. Employing a descriptive survey design, the research involved a population of 50 SHF projects. Data collection utilized a semi-structured questionnaire, and the analysis was conducted using SPSS, with findings presented through mean scores, standard deviation, and percentages. The findings highlight the critical role of effective communication, comprehensive planning, adequate financing, and robust monitoring and evaluation (M&E) mechanisms in project success. Communication challenges were identified as hindrances to timely project completion, emphasizing the need for improved communication channels and strategies. Planning was deemed essential, but the recognition of inadequate planning as a challenge suggests a need for capacity building and best practice adoption. Financial support was seen as crucial, but there's room for improved assessment by financiers to ensure transparency. M&E processes were acknowledged as integral, yet areas like demonstrating corrective actions and aligning deliverables with objectives need attention for enhanced effectiveness and accountability. Recommendations include enhancing communication channels, bolstering planning capacities, improving financial management practices, and institutionalizing M&E processes. These steps aim to mitigate challenges, optimize resource utilization, and maximize the impact of SHF projects on vulnerable populations in Mogadishu.
Influence Participation Approach of Stakeholder on the Performance of Umaa Dam Project in Kitui County, Kenya
(International Journal of Management and Commerce Innovations, 2024-03) John, Priscillah Mutethya; Mutuku, Morrisson
The performance of the project has consistently demonstrated a significant correlation with Monitoring and Evaluation. As evident on a global scale, both private and public sectors have embraced M&E systems in their projects, leading to commendable project achievements. While M&E approaches are not new in Kitui County, the performance of certain key county development projects leaves much to be desired. Therefore, this study aimed to examine the influence of stakeholder participation approach on the performance of the Umaa dam project in Kitui County, Kenya. A descriptive research design was implemented to carry out this study. The focus of the study was on the Umaa dam project in Kitui County, and a total of 45 respondents were selected from various sectors and organizations involved in the project, including county and national government, contracting, and consultation organizations. The study participants were provided with semi-structured questionnaires to collect primary data. Descriptive analysis was used to calculate frequencies, means, and standard deviations, while inferential statistics such as correlation and regression analysis were employed to assess the strength of relationships between variables. The study findings revealed that stakeholder participation approach had a positive and significant influence on the performance of the Umaa dam project in Kitui County, Kenya. The study concluded that stakeholder participation in M&E activities can ensure that all relevant stakeholders have a clear understanding of the evaluation process's objectives and purpose. The study recommended that project managers should engage with stakeholders during the planning stages, involve them in the data collection process, and share the findings of M&E with them.
Stakeholder Management and Performance of Non-Governmental Organizations Supported Health Care Projects in Nairobi County, Kenya
(Strategic Journals, 2024-03) Nginya, Deborah Wangui; Mutuku, Morrisson
This study examined the effect of stakeholder management on the performance of Non-Governmental Organizations' health care projects in Nairobi City County, Kenya. Specifically, the study aimed to research how stakeholder identification, participation, communication, and stakeholder monitoring impacted the performance of Non-Governmental Organizations' health care projects in Nairobi City County, Kenya. The research utilized a descriptive research design. The target population for the study was 47 projects. The respondents consisted of 47 project managers and 47 program officers. Data were obtained through a descriptive research design. Questionnaires were administered to respondents. The data obtained were cleaned and analyzed using descriptive statistics and inferential statistics. Conclusions and recommendations were drawn from the results of the analysis. All ethical standards were maintained to ensure the reliability of findings. Generally, there was a positive perception, with stakeholders expressing confidence, enthusiasm, and optimism. High levels of stakeholder involvement in project planning, common understanding, contribution, training, and positive outcomes. High agreement on plan, clear channels, timely communication, feedback mechanism, and positive impact. There was a strong positive correlation between identification, participation, communication, monitoring, and project performance. Significant positive correlations suggest that improving these factors may positively impact project performance. The comprehensive analysis of stakeholder dynamics in NGO-supported healthcare projects underscores the multifaceted nature of project success. Stakeholder identification, participation, and monitoring emerge as critical components contributing significantly to project performance. While communication shows a positive correlation, its direct impact may require a better understanding and tailored strategies. NGOs operating in Nairobi City County are encouraged to leverage these findings to refine their stakeholder engagement strategies, emphasizing identification, active participation, and effective monitoring to maximize the positive impact of healthcare projects in the region. Key Words: Stakeholder Identification, Participation,
Effect of Information Infrastructure on Performance of Learning Management Systems of Selected Tertiary Institutions in Kiambu County, Kenya
(Research Bridge Publisher, 2025-02) Karanja, Emily Njoki; Kyalo, Josphat
Digital inclusion ensured that all students, regardless of their socioeconomic background, physical abilities, or geographical location, had equal access to educational resources and opportunities. However, until now, there were no accurate, consistent Learning Management Systems (LMS) to ensure smooth digital learning. A significant number of students in tertiary institutions in Kiambu County found it difficult to access information and perform well due to challenges faced while using online tools. These challenges stemmed from poor and weak technological infrastructure, lack of user satisfaction, inadequate user training and support, and improper data security. Therefore, this study sought to investigate the effect of information technology infrastructure on the performance learning management systems of selected tertiary institutions in Kiambu County, Kenya. The target population comprised ICT specialists employed by the 26 tertiary institutions, with a sample size of 75 ICT specialists selected through simple random sampling from the selected institutions. Primary data was gathered through questionnaires. Descriptive and inferential statistics was employed to analyse data where descriptive statistics was presented using mean, median, standard deviation, and percentages and inferential statistics was presented using regression to establish the relationship between the study variables. The study revealed that information technology infrastructure is the most significant predictor of learning management performance, with a strong positive relationship indicated by a coefficient of 1.344 and a p-value of 0.000. In conclusion, institutions must prioritize investments in technology infrastructure and data security to enhance LMS performance and foster user trust. The study recommends that institutions focus on modernizing IT infrastructure, implementing robust data security measures, and designing user-friendly LMS platforms.
Stakeholder Participation and Performance of Construction Projects in Public Junior Secondary Schools in Nairobi City County, Kenya
(Strategic Journals, 2024-10) Wambua,Patrick Mengea; Tumuti, Joshua
This study focused on testing the level of stakeholder participation and its impact on construction projects in Nairobi City County, Kenya’s public junior secondary schools. In the investigation, the study adopted the descriptive survey research method. The study targeted 188 classroom projects in Nairobi city county, Kenya, 72 administration blocks, 100 water projects, and 72 dining halls. The sample involved 209 projects implemented in the 35 selected local secondary schools. A rate for responses of 77. 9% was obtained from 163 people who returned the filled questionnaires. In order to gather primary data, ‘semi structured questionnaires including replies on a Likert scale of five’ was used. In addition, mean, mode, and median averages were calculated to enable presentation of prominent outcomes. According to the study undertaken, there is a vigorous positive relationship between the extent of stakeholder involvement and the accomplishment of the project, which means that the more involved the stakeholders, the higher the performance of the project. The study recommended establishment of policies to support ongoing training and professional development opportunities for Monitoring and Evaluation staff involved in construction projects.
Innovation Strategies on Performance of Public Hospitals in West Pokot County, Kenya
(EPRA International Journal of Economics, Business and Management Studies (EBMS), 2025-03) Chemain, Flovia Chepkemoi; Anyieni, Abel
This research project examined how innovation strategies affect the performance of public hospitals in Kenya, specifically in the case of West Pokot County. Although quantifying the effects of innovation can be challenging due to the challenges in isolating and evaluating it, it has gotten a lot of attention. The ability to innovate is critical for every company that aspires to achieve and sustain a competitive edge in the market. Furthermore, healthcare companies are increasingly dependent on innovation in order to maintain their competitive edge and provide patients with fresh therapeutic options. There is a surprising lack of knowledge on the nature of innovation in healthcare and its connection to performance. Focusing on West Pokot County Public Hospitals, this study aimed to analyze the relationship between innovation strategies and performance within the healthcare setting, taking into consideration the unique characteristics of the healthcare industry. Specifically, this study aimed to: establish the effects of product innovation; organizational innovation, process innovation; and market innovation on such performance. A descriptive research design was used throughout this examination. A total of 145 participants drawn at random from three public hospitals made up the research's target responder pool, and the study's methodology was stratified random selection. As the major instrument for the research, open-ended and closed-ended questionnaires will be used to gather the necessary primary data. These questionnaires were sent to participants on an individual basis using the drop-and-pick approach. A study of the data was performed using descriptive analysis, correlation analysis, and regression analysis. Data were given in the form of charts and tables. The study results revealed that combined effect of product innovation strategy, organizational innovation strategy, process innovation and market innovation strategy significantly accounted for 65.5% variation in the performance of public hospitals in Kenya, specifically in the case of West Pokot County. The study concluded that innovation strategies have significant effect on the performance of public hospitals in Kenya, specifically in the case of West Pokot County. The study recommended that there's a need for the management of hospitals to improve communication channels to ensure clearer understanding of the sector's initiatives and their impact on innovation-driven competitiveness. Promoting patient-centric approaches is essential, therefore, public hospitals management should actively engage with patients to understand their needs and preferences, and tailor market innovation strategies accordingly
Digital Workplace and Productivity: Evidence from Public Sector in Kenya
(East African Journal of Interdisciplinary Studies, 2025-04) Too, William; Mutuku, Morrisson; Gachengo, Lydia
The digital workplace is a concept of how work is done while emphasizing the utilization of current technologies to enhance productivity, communication, and user satisfaction. Embracing the digital workplace is an important step toward improving service delivery in public sector entities. Public institutions in Kenya undeniably create a conducive environment for economic development. However, public sector productivity in Kenya remains a concern, hindering socio-economic transformation, global competitiveness, and job creation. There has been a longterm decline in overall productivity from 0.45 in 2009 to 0.40 in 2022 with both labor productivity and total factor productivity falling over several decades. Similarly, data showed that the productivity of government MDAs ranges from 45% - 65% which implies the existence of wastage in the majority of the MDAs assessed. It’s against this backdrop that this study assesses the effect of digital workplaces on the national productivity of public sector institutions. The study population included 433 state departments and agencies that have mainstreamed national productivity as provided by the National Productivity and Competitiveness Centre (NPCC). The unit of analysis of the study was 433 MDAs that had mainstreamed national productivity while the unit of the observations was Heads of departments of performance monitoring units in the MDAs. The formula adopted yielded a sample of 204 respondents from the target population. The study further established that digital workplace adoption was a significant driver of productivity, with the strongest direct effect among the digital dynamics components. The regression coefficient for the digital workplace was β = 0.859, p < 0.05, indicating a significant positive relationship. Public institutions that implemented digital workplace technologies, such as remote working platforms, collaborative tools, and digital communication channels, recorded better employee engagement and efficiency. Digital workplace innovations support a flexible and modernized work culture, critical for addressing emerging challenges such as remote operations and hybrid working arrangements.
Influence of Stakeholder Identification on the Performance of Healthcare Projects in Machakos County, Kenya
(International Journal of Social Science and Humanities Research, 2024-06) Thomas, Agnes Nailantei; Iloka, Kenneth
The health sector in Kenya has been on turmoil for years orchestrated by inadequate focus on the sector by the relevant stakeholders. The projects in this sector are instrumental in steering it success. However, even after the devolution, the sector has seen minimal progress as key projects aimed at enhancing access to quality healthcare remain incomplete. Machakos County has also faced key challenges in its healthcare, as most of healthcare projects carried out remain incomplete. Therefore, this study investigated the influence of stakeholder identification on the performance of healthcare projects in Machakos County, Kenya. A descriptive method was employed, with emphasis on project managers of important healthcare projects in Machakos County. Machakos, chosen as one of the counties to pilot UHC, had the most beneficiaries. There was a focus on a total of 341 healthcare projects in the county. The projects were distributed in the 8 sub-counties, namely Machakos Town, Yattaa, Mavoko, Kangundo, Masinga, Matungulu, Kathiani, and Mwala sub-counties. A total of 184 participants were selected using a sampling formula. The participants were selected through a method called stratified random sampling, with the sub-counties serving as the different categories. A questionnaire was used to gather data, which was then analyzed using both qualitative and quantitative methods. By utilizing a descriptive approach, the study analyzed quantifiable data using SPSS. Furthermore, inferential analysis was used to examine statistical connections between predictor variables and predicted variables. The findings were displayed using both frequency tables and bar graphs. The research found that recognizing stakeholders as part of project stakeholder management practices greatly impacted the outcomes of healthcare projects in Machakos County. It was clear from the study that most healthcare projects surveyed did not effectively prioritize stakeholder identification by recognizing project stakeholders, analyzing them, and documenting their information. The research suggests that project managers and other leaders of healthcare projects in Machakos County must prioritize identifying key stakeholders linked to the projects, whether directly or indirectly, to understand their requirements and determine the most effective way to engage them in project implementation.
Project Control and Project Performance of Irrigation Projects in EmbuCounty, Kenya
(International Journal of Science and Research (IJSR), 2024-04) Watenga, Konesi Emmanuel; Kinoti, Kaburu
Project performance guarantee optimal utilization of resources, meeting project timelines, and achieving the desired outcomes, especially in irrigation sectors as global demand for food production increases to support a burgeoning population, optimizing water usage and irrigation systems becomes imperative. In various continents like Asia, and America, countries have focused more on maximizing the available resources to unlock the full potential of water resources, enhance crop yields, and mitigate environmental impacts which has realized over 90% project success rate unlike in Embu county, Kenya. As a result, the study thus aimed to determine the effect of project control on project performance within the context of irrigation projects in Embu County, Kenya. To be specific, the research focused to examine the extent to which comprehensive project planning, decision-making processes, risk management, and project monitoring influences the performance of irrigation projects in Embu County, Kenya. Additionally, the study explored existing theories and models such as waterfall model, prospect theory, and theory of constraints in relation predictors variable at hand. The researcher target population include 4 irrigations project namely, Nthawa, Masinga, Kanyuambora irrigation project, and RupingaziWeru irrigation water project in Embu County, where the unit of observation comprises of 153 respondents including project management officials, ministry of water and irrigation officials, and community representatives. A semi-structured questionnaire was utilized in this investigation to help in collection of real time data that is free from bias and errors. Once data is collected, a statistical package for social science software in readiness for analysis was included. Quantitative data was analyzed using descriptive statistics which include means, percentages, standard deviations and frequencies, while qualitative data utilized content analysis to identify themes and vital narratives emerging from the data. Further, the degree of impact and relationships between variables of project control (project planning, project monitoring, risk management, decision making) and project performance of irrigation projects in Embu County, Kenya was established using Pearson correlation and regression models after diagnostic tests such as normality and homoscedasticity. The researcher noted after a comprehensive descriptive, Pearson correlation and regression analysis, the result revealed a moderate practice of project planning, monitoring, risk management, and decision making, thus low performance of irrigation projects in Embu County, Kenya. As a result, the study recommends prioritization and investment in robust planning processes. Project team involved in irrigation projects to ensure that comprehensive planning activities are undertaken, including thorough needs assessment, stakeholder engagement, and resource allocation. Establish clear monitoring protocols and responsibilities, as well as leveraging technology where possible to streamline data collection and analysis processes. Regular and timely reporting of project progress and milestones to relevant stakeholders is essential to ensure transparency and accountability. The study also recommends adoption of project management software such as Asana, Trello, and Microsoft Project tools for tracking tasks, milestones, and deadlines. Teams to invest in comprehensive risk assessments at various stages of project implementation to identify potential threats and vulnerabilities. Subsequently, develop and implement a risk mitigation plan to address identified risks effectively. Regular reviews and updates of risk registers are essential to ensure that emerging risks are promptly addressed and managed. Furthermore, fostering a culture of risk awareness and accountability among project teams to enhance risk management practices and ensure resilience in project execution. Ensure that decision-making processes are transparent, participatory, and informed by reliable data and information. Finally, the study recommends project team to establishing clear decision-making frameworks and protocols to streamline decision-making processes and reduce ambiguity.
Effect of Participant’s Technical Expertise on Performance of County Government-Funded Infrastructural Development Projects in Bomet County, Kenya
(International Journal of Management and Commerce Innovations, 2024-03-11) Koech, Kipkorir Elisha; Ms. Kimutai, Gladys
Participatory Monitoring and Evaluation idea started through the recognition of the traditional M&E shortcomings and the urge to give strength and depth to contributing to Primary stakeholders as participants who are active in intervening and taking leadership. Infrastructure development has been of great concern in Kenya with reports of low-quality bridges, buildings and road projects among others causing loss of people’s lives. There have been undesirable cases of infrastructural development such as infrastructural projects being done without meeting the required standards. The public is not involved during the drafting of projects and implementation as required by law that public participation is a requirement in all government projects. There is need for a well constituted M&E membership that enabled extensive evaluation of infrastructural projects. The main goal was to find out the effect of participant’s technical expertise on the performance influence in County government funded infrastructural projects’ in Bomet County, Kenya. The study deployed descriptive and explanatory survey research design. The infrastructural projects in the county of Bomet was used by this study. This research targeted stakeholders in the County Government, County Assembly, Contractors, and the public in Bomet. Census was deployed based on the small number of respondents. Data was collected using questionnaires. Questionnaires were designed, and this formed a major source of data for the research. Questionnaires are highly reliable and Valid because uniform set of questions can be asked. The data was scrutinized/analyzed by way of descriptive statistics, its visualization was by way of tables. Inferential statistics utilized multiple linear regression model and correlation analysis. The results revealed that participants’ technical expertise had monumental beneficial impact on the infrastructural quality of the project. The participant in M&E had construction skills and technical skills that assisted in ascertaining the quality of project. The study concluded that there was consensus among respondents regarding the pivotal role of participants' M&E technical expertise in influencing project quality. The study recommends that it is imperative to invest in continuous training for M&E personnel through workshops, seminars, and certifications, ensuring they remain updated with industry standards and best practices.
Effect of System Infrastructure on Performance of Turkana County Government, Kenya
(International Journal of Social Science and Humanities Research, 2025-07) Lokuno, Johnson Lokunyuk; Mutuku, Morrisson
Integrated Financial Management Information System is characterized as the automation of the Public Expenditure Management process, which includes budget development, budget implementation, and accounting, facilitated by an entirely integrated financial management system for departmental ministries and other expenditure agencies. The intent of this research was to investigate the effect of system infrastructure on performance of Turkana County Government, Kenya. This study was done using a descriptive survey research design. The study targeted a population of 150 staffs in Turkana County Government comprising of ICT officers, accounting officers, accountants, senior procurement officers and assistant procurement officers. The sample size of 109 responders was used and it was determined using stratified random sampling technique. Source data was gathered through semistructured questionnaires and analyzed utilizing descriptive, relational and inferential analysis. The findings were presented using tables. The findings indicated that system infrastructure significantly and positively influenced the performance of the Turkana County Government. The research concluded that a strong system infrastructure facilitates better communication among different departments and agencies within the county government. The study recommends that the County should invest in expanding internet access across the county, particularly in remote areas, to facilitate communication, data sharing, and access to online services.
Procurement Risk Management Policies and Performance of Kenyatta International Convention Centre, Nairobi, Kenya
(The Strategic Journal of Business & Change Management, 2024-06) Maitaria, Rebecca; Hilda, Makhamara Felistus
The main objective of this study was to investigate how Procurement Risk Management policies affect the performance of the Kenyatta International Conference Centre in Nairobi City County, Kenya. The study utilized Partner Selection Theory, Contract Management Theory, Balanced Scorecard Theory, and Technology Acceptance Theory as the theoretical frameworks. This study adopted descriptive research design. The target group included 336 staff members from different departments like Human Resources, Finance, Procurement, Information Technology, planning, sales, and marketing. The study included 101 participants chosen through a stratified random sampling method. To collect original data, semi-structured questionnaire utilizing the Likert scale was used. Before the main data gathering, a trial study was carried out to confirm the instrument's reliability and validity. Both inferential and descriptive statistics were used to analyze the quantitative data, with the use of the Statistical Package for Social Sciences (SPSS version 22). Mean, percentages, frequency distribution, and standard deviation were utilized for descriptive statistics. Visual representations of the results were created using pie charts, graphs, and tables. The study found a positive significant correlation linking procurement risk management policies and organizational performance. The study concludes that effective implementation of procurement risk management policies help to identify and assess potential risks in the procurement process, allowing for proactive measures to be taken to mitigate these risks. The study recommends that the organization can aim at establishing clear guidelines and expectations for supplier relationships, KICC to ensure that they are working with reliable and high-quality partners. KICC should implement a centralized contract management system by centralizing all contract management processes to ensure that all contracts are properly monitored, tracked, and managed. KICC should conduct a thorough analysis to identify potential risks in the procurement process, including financial, operational, reputational, and compliance risks. The organization should conduct a comprehensive assessment of the existing ICT infrastructure at KICC before implementing new policies.
Health Management Information System Capabilities and Performance of Catholic Mission Hospitals in Selected Counties in Kenya
(The Strategic Journal of Business & Change Management, 2024-05) Gitahi, James Wangai; Kyalo, Josphat
This study established the relationship between the capabilities of health management information system and performance in the Catholic Mission hospitals in selected counties in Kenya. The study was informed by five theories namely Human Computer Interaction, Performance Theory, Resource-Based View Theory, Technology Acceptance Model Theory, and Unified Theory of Acceptance and Use of Technology. The study used descriptive research design. The target population composed of 150 Managerial, non-managerial system users, and ICT staff from 25 Catholic Mission Hospitals in four Selected counties in Kenya namely Nairobi, Kajiado, Machakos and Kiambu. The study revealed that Digital Infrastructure significantly influence Performance of Catholic Mission Hospitals (β=0.252; p=0.000). Furthermore, Information Security has a significant effect on Performance (β=0.181; p=0.000). Moreover, the study found that Data Storage (β=0.286; p=0.000) and Management Support (β=0.321; p=0.000) have a significant contributory effect on performance. The study concludes that an organization's digital infrastructure plays a crucial role in its success. Thus, hospitals can securely distribute, store, and monitor patient data throughout their operations if they have strong hardware and software infrastructures. Furthermore, the ability to retrieve and share patient health records highlights the importance of health information management. For this reason, cyber security is essential to protecting people and businesses from hackers and other cyber security threats. Thirdly, organizations need to make sure that sensitive information is protected against unauthorized access and data breaches by taking the appropriate security measures. In conclusion, the performance of an organization is largely influenced by four key crucial success factors: digital infrastructure, information security, data storage and managerial support. The study recommends that an organization's digital infrastructure need to be strengthened in order to provide cutting edge solutions for effective performance. Hence by offering new frameworks for structuring businesses, digital platforms can support sustainable business practices. Secondly, in order to improve productivity, organizations must strengthen system security with regard to passwords, usernames, authentication, and backups. Thirdly, the necessity for businesses to implement reliable data processing infrastructure, communication networks, and data retrieval systems is critical in order to stay competitive in the marketplace. Finally, in order for businesses to gain a competitive edge, they must prioritize employee competency, training, and appropriately and adequately allocate resources
E-commerce Capabilities and Adoption by Small and Medium Sized Enterprises in Nairobi City County, Kenya
(The International Journal of Humanities & Social Studies, 2025) Kamanda, Edwin Geke; Nzuki, David
Studies indicate that E-commerce has transformed the business environment by offering businesses new ways of interacting and extending their reach to customers. Although these advantages are evident, proof of e-commerce integration is still minimal among Small and Medium Businesses (SMEs) in the developing world. This study investigated the factors that influence the integration of E-commerce solutions among SMEs in Nairobi City County, Kenya. It investigated technological barriers, government policies, trust, cultural factors, and the security and privacy of e-commerce platforms. The study was guided by three relevant theories: Technology Acceptance Model (TAM), diffusion of innovation theory, institutional theory, and trust theory, which framed and shaped the descriptive research design. Evidence was gathered through a structured questionnaire from 218 SMEs using purposive sampling to ensure SMEs were either actively engaged in e-commerce or contemplating e-commerce engagement. Descriptive and inferential statistics were used to analyze the evidence. Logistic regression analysis indicated that the most notable positive influence on e-commerce adoption was presented by government policies (β = 0.141, p < 0.001). This means that initiatives and supportive policies alongside investments in digital infrastructure tend to improve ecommerce adoption levels. On the contrary, conventional business cultures characterized by strong cultural traits of “resistance” had adverse effects (β = -0.119, p < 0.001) on e-commerce adoption. Other negative effects include lack of trust (β = -0.074, p < 0.05) and security issues (β = -0.057, p < 0.1), indicating the need to address possible cyber fraud risk and increase trust among customers. Despite major obstacles, the impact of technological barriers as deterrents toward adoption was deemed low (β = 0.046, p = 0.174), which indicates that in isolation, they pose no major challenges. Based on these outcomes, the study recommends improving government cybersecurity regulatory frameworks, lowering tax obligations on online transactions, and enhancing digital infrastructure in favor of ecommerce. SME owners and industry stakeholders should make deliberate efforts to ensure consumer education and invest in cybersecurity to raise levels of trust and neutralize fraud concerns. This will include awareness campaigns targeted at transforming beliefs with respect to e-commerce, as well as incentives to promote adoption. This study makes an insightful contribution to researchers, SME stakeholders, and policymakers aiming to raise e-commerce uptake in Kenya and other developing markets. For a more in-depth understanding of the dynamics that drive ecommerce adoption, future studies should examine other external factors, such as global market integration and financial accessibility
Influence of Organizational Culture on the Performance of Anglican Development Services Eastern Projects in Machakos County, Kenya
(International Journal of Social Science and Humanities Research, 2024) Githu, Sospeter; Gachengo, Lydia
The main goal of Anglican Development Services Eastern is to assist communities in attaining secure livelihoods that include enough food, clean drinking water, steady incomes, climate change resilience, eco-climate, and integrating child protection, disability, HIV/AIDS, and gender issues. A lot of the organization's projects face significant challenges related to time and financial management. Data indicates that among 45 food projects initiated by ADSE in Machakos County from 2018 to 2022, just 15% remain partially operational while the rest have ceased to exist and their whereabouts are unknown following the conclusion of the funding. About half of the projects in ADSE have short durations, become stagnant, fail to impact the community, and a few end up collapsing. Therefore, this study sought to investigate the influence of organizational culture on the performance of Anglican Development Services Eastern Projects in Machakos County, Kenya. This research was conducted using a descriptive research methodology. The focus of this research was 9 projects carried out by the Anglican Development Services Eastern in Machakos County, Kenya. The study had a participation of 54 respondents in total. A survey was conducted with 54 participants. The study utilized a questionnaire as the research tool for all participants. A pilot study involved 6 participants from the same company who were excluded from the main study to evaluate the research tool's reliability and validity. Quantitative data was assessed with descriptive statistics like average and standard deviation, and displayed in tables. Inferential statistics, like correlation analysis and multiple regressions, were utilized to establish the connection between variables. The research discovered that the organizational culture positively impacted the performance of Anglican Development Services Eastern projects in Machakos County, Kenya. The research findings concludes that the culture of an organization influences how its workplace is organized, leading individuals with similar skills and backgrounds to collaborate more efficiently on company projects. The research suggests that in order to enhance its culture, the organization must prioritize effective communication and the project managers need to actively listen to the thoughts and suggestions from all important stakeholders by promoting individual meetings with team members, so they can freely discuss sensitive issues in private.
Differentiation Strategies and Organizational Performance of Firms Listed Under Manufacturing and Allied Sector at the Nairobi Securities Exchange
(The Strategic Journal of Business & Change Management, 2023) Sheikh, Abdikheir Said; Kiiri, David
This study evaluated the effects of product, service, and channel differentiation on the bottom lines of industrial and allied sector companies listed on the NSE. Using a descriptive research strategy, this study investigated the research topic at hand. Twenty-five managers or supervisors and workers from each of the eight industrial and allied Sector enterprises situated in Nairobi County were surveyed for this study. Yamane's method was used to calculate a sample size of 133 for this investigation from a population of 200, with a 95% confidence interval. The researcher utilized the questionnaire to gather primary data from the institution's management. The study results showed that most of the respondents agreed that product differentiation impacts on performance of firms listed under industrial and allied sector at the NSE. The study findings showed that product differentiation has a positive statistical beta coefficient. The study findings indicated that majority of the respondents agreed that service differentiation impacts on performance of firms listed under industrial and allied sector at the NSE. Service differentiation has a positive statistical beta coefficient. The results showed that most of the respondents were in agreement that channel differentiation impacts on performance of firms listed under industrial and allied sector at the NSE. Channel differentiation has a positive statistical beta. The study results indicated that majority of the respondents agreed that price differentiation affects performance of firms listed under industrial and allied sector at the NSE. Price differentiation has a positive statistical beta coefficient. The study recommended that the firms should consider costs in their production, outsource production to minimize costs and adopt the mechanization method to enhance efficiency in production. It was recommended that the firms consider costs and market conditions when pricing their products in order to improve performance and that that firms should use different distribution channels so that they could reach customers in different areas and improve their performance. The study recommended that the firms broaden their product offering, obtain certification for their products, and adopt innovation.
Community Participation and Sustainability of Poverty Reduction Projects in Taita Taveta County. A Case of Village Enterprise Organization Projects
(The Strategic Journal of Business & Change Management, 2025-03) Mwangi, Samuel Waithira; Mutuku, Morrisson
This study investigated the participation and sustainability of poverty reduction initiatives in Taita Taveta County, focusing specifically on the level of community involvement at various stages of the projects conducted by VEO. This study examined the critical factors influencing project sustainability, with a particular focus on stakeholder engagement, capacity building, decision-making processes, and community feedback mechanisms. To guide the investigation, the study evaluated Treseder's Degree of Participation theory and Stakeholder theory. A correlational study design was employed to determine the degree of link between the identified variables. A sample population of 181 respondents was drawn from selected projects and external stakeholders in Taita Taveta County. The main instruments for data collection included interview guides and self-administered questionnaires. The findings revealed that active stakeholder involvement during the planning phase significantly enhances project outcomes and community satisfaction by fostering a sense of ownership and addressing local needs. Capacity building emerged as a pivotal determinant of sustainability, as targeted initiatives improved community skills and knowledge, directly contributing to project success. Conversely, decision-making processes displayed a complex relationship with sustainability, highlighting challenges in effectively engaging all stakeholders, particularly marginalized groups. Furthermore, effective community feedback mechanisms were identified as essential for promoting accountability and responsiveness, thereby strengthening project sustainability. The study recommends structured stakeholder engagement frameworks, tailored capacity-building programs, inclusive decision-making practices, and robust feedback systems to enhance project sustainability. Future research should focus on the long-term impacts of stakeholder engagement, the efficacy of capacity-building components, the dynamics of decision making frameworks, and the role of technology in community feedback, while also considering comparative studies across various contexts to identify best practices.
Influence of Project Leadership on the Implementation of NG-CDF Projects within Igembe South Constituency, Meru County, Kenya
(International Journal of Social Science and Humanities Research, 2025-04) Kaithia, Jolland Kiriinya; Mutuku, Morrisson
Numerous challenges arose in the administration of the fund. These included various legal disputes that disrupted the fund's operations, unfinished projects falling under decentralized functions that were no longer eligible for funding under current legislation, and insufficient technical expertise for efficient management at the Constituency Committees and Project Management Committees level. Furthermore, discrepancies between initiated development projects and the capacity to implement them were observed. Therefore, this research aimed to explore the influence of project leadership on the implementation of NG-CDF projects in Igembe South Constituency, Meru County, Kenya. An explanatory research design was employed, concentrating on five NG-CDF projects implemented by the Igembe South Constituency over the past five years (2018 – 2022). The study involved 55 participants, including 10 project supervisors and 45 project team members, due to the limited overall population. Primary data was collected through surveys, which were initially piloted with eight participants from the Igembe North Constituency to assess content validity. The reliability of the questionnaires was evaluated using Cronbach’s alpha. Qualitative responses to open-ended questions were analyzed through thematic analysis, while quantitative data was examined using descriptive statistical methods such as frequencies, percentages, means, and standard deviations. Additionally, an inferential analysis was conducted using multiple linear regression and the Pearson correlation coefficient. The results were presented through tables and figures. The findings indicate that effective project leadership is crucial for successful project implementation, with positive feedback from team members highlighting the significance of fostering committed teams and ensuring projects are completed on time. The study recommends that for project managers and leaders to participate in ongoing training focused on cultivating vital leadership abilities to improve the execution of projects, such as strategic decision-making, conflict resolution, and team motivation.
Influence of Participatory Monitoring and Evaluation on Performance of Public Secondary Schools Projects in Mutomo Sub-County, Kenya
(International Journal of Scientific Research and Management (IJSRM), 2018) Kathongo, Stellah Mueni
In schools, participatory monitoring and evaluation is a tool for enhancing performance of projects and improving overall efficiency of project planning, management and implementation. PM&E offers new way for involving the stakeholders in planning and implementation of projects in public schools environment. The purpose of the study was to establish influence of participatory monitoring and evaluation on performance of public schools projects in Mutomo Sub-County, Kenya. The population involves 33 public secondary schools which forms the target population of the study. Sampling design which was used in the study is non probability (purposeful sampling). The study collected data by use of questionnaires then descriptive analysis and inferential analysis was used for quantitative data. Data was presented by use of tables, percentages and frequencies, pie charts mean and standard deviations by statistical package (SPSS V17). The study established that stakeholders are not involved in the process of management of school projects. Moreover, established that institutional strengthening can be improved by open forums, meetings and seminars which should involve stakeholders air their views and negotiate their perspectives. The study concluded the following: institutional strengthening has influence on the performance since the stakeholders had little knowledge on participatory monitoring and evaluation and if the objectives will be achieved efforts can be made by the appointing authority to train the selected stakeholders .Negotiations perspectives of shareholders has influence on performance of public schools in the sub county, Public accountability still has influence on the performance of public secondary schools projects, Project planning has influence on performance of public school projects and lastly TSC policy has influence on the performance of public school projects. The study recommends that public secondary should involve the stakeholders in the process of projects management by creating meeting, forums and seminars that will allow them to air their views, needs and opinions which make them negotiate their perspectives and make critical decisions.
Effects of Leadership on Project Performance: A Case of In-House Projects of Total Kenya Limited
(International Journal of Current Research, 2018-03) Omagwa, Wycliff Nyakundi; Lucy Ngugi

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