Effect of Technology on Performance of Mobile Telephone Industry in Kenya
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Date
2016
Authors
Njoroge, Jane G.
Muathe, Stephen M. A.
Bula, H.
Journal Title
Journal ISSN
Volume Title
Publisher
Contemporary Research Center
Abstract
The purpose of this study was to investigate the effects of technology on performance. The study
employed descriptive and explanatory design. The target population consisted of 381 respondents
and the sample size was 170 respondents from the four mobile phone companies in Kenya. The
research adopted stratified random sampling technique. The study used mainly primary data which
was collected using self-administered questionnaires. Reliability of the instrument was tested using
cronbach’s alpha reliability coefficient of 0.7 which was considered acceptable, hence the
instrument was reliable. Data was analyzed using inferential statistics. An inferential statistics
simple linear regression was used to test the hypothesis. The analysis used stata statistical package
version 11.0 to aid data analysis. The results were presented using tables. Technology was found to
be significant in explaining the variation of performance of mobile phone companies. The study
concluded that there is need for the companies to invest more in modern technology to cope with
the changes that are necessary to enhance performance. Finally, the study recommended that further
research be done by replicating the same study in other companies or industries like banks.
Description
Research Article
Keywords
Technology, Resource Based View, Performance, Mobile Phone companies
Citation
International Journal of Education and Research Vol. 4 No. 2 February 2016