RP-Department of Business Administration

Permanent URI for this collection

https://repository.ku.ac.ke/handle/123456789/7716

Browse

Now showing 1 - 20 of 820

Audit Committee and Financial Performance of Deposit Taking Saving and Credit Cooperative Organisations in Nairobi City County, Kenya
(IAJEF, 2024-11) Muturi, Jane Wanjiru; Kariuki, Grace
Savings and Credit cooperatives (SACCOs) are important players in financial intermediation and a critical indicator of how well society will fare in the future. Deposittaking SACCOs in Kenya have been facing challenges related to financial mismanagement, fraudulent activities, and inadequate internal controls, which have jeopardized the safety and stability of these institutions. The financial performance of the SACCO sector is very weak and spread weakness to other areas, the independence, composition and technical skills of the audit committees which has often been compromised by both internal and external forces of the institutions. This study therefore1 sought to establish the effect of audit committee on financial Performance of deposit taking Saccos in Nairobi City County, Kenya. The specific objectives were the effect of audit committee independence; audit committee expertise and audit committee diversity on the financial performance of deposit taking SACCOs in Nairobi City County, Kenya. The underpinning theories of th1 study included agency theory, institutional theory and stakeholder theory. In this study, descriptive research design was adopted. The target population of this study was all deposit taking SACCOs. The unit of observation was 43 licensed deposit taking SACCOs are operating in1 Nairobi City County. The1 unit of analysis was 258 respondents1 comprising of Chief Executive1 Officers (CEOs), and audit committee1 members. The sample size of 157 respondents was attained using stratified random sampling and simple random sampling techniques. Primary data was obtained using questionnaires, which were emailed to the1 respondents. Inference from test score to a large domain of items similar to those of test is drawn using content validity which was used in this study. In order to check for reliability, the research used Cronbach alpha. The research used diagnostic tests such as stationarity test/ unit root test, normality test, multicollinearity test, autocorrelation1 test, Hausman test and heteroscedasticity test. This study utilized the descriptive and inferential statistics. Quantitative data was descriptively analyzed by use of measures of central tendencies and measures of dispersion. The measure of central tendency was the arithmetic mean while standard deviation was the measure of dispersion for data obtained from interval scales and ratio scales. Multiple regression analysis was used to analyze inferential data. The study information was displayed in tables. Throughout the research exercise, ethical principles were observed in the constitutional rights1 of every person and as such informed consent was sought from the respondents and was assured of confidentiality of the data and information to be collected. The study found that the board ensures a balanced representation of independent directors on the audit committee. The study found that it was uncertain whether there are mechanisms to ensure the independence of each committee member, and tenure limits ensure a continuous infusion of fresh ideas and skills. The study found that there is open and effective communication between the audit committee and external auditors. The study also found that audit committee meetings are not held with regular frequency. Moreover, the research found that the role of the audit committee in managing risks associated with the size of the SACCO’s loan portfolio is crucial. The research concluded that audit committee expertise had the greatest effect on the financial performance of deposit taking Saccos in Nairobi City County, Kenya, followed by audit committee independence, then audit committee meetings, then audit committee diversity while audit committee diligence had the least effect to the financial performance of deposit taking Saccos in Nairobi City County, Kenya. Moreover, it was concluded that the significant relationship between audit committee and financial performance of Deposit Taking Saccos in Nairobi City County depends on size of the Sacco. The study recommended that there is need to strengthen audit committee independence by implementing fixed terms for committee members. To boost audit committee expertise, the study suggested that targeted training programs should be provided, focusing on the specific challenges and risks inherent in the SACCO sector.
Role of Local Stakeholders’ Networks on Sustainable Tourism Development in Selected Group Ranches in Amboseli Ecosystem, Kajiado County, Kenya
(Journal of Hospitality & Tourism Management, 2024-08) Kyeu, Joshua Valua
Sustainable Tourism Development (STD) has emerged due to the exponential growth of tourism, which has significantly impacted natural and socio-cultural resources. The need for sustainability, as highlighted in literature like the Brundtland Report, is critical. This study focused on the role of stakeholders’ networks in promoting sustainable tourism in the Amboseli Ecosystem, Kajiado County. A notable gap exists in information sharing and stakeholder networking, with existing frameworks primarily centered on conservation rather than STD. Stakeholders, including accommodation providers, local destination organizations, local communities, conservation organizations, the government, and travel organizers, play a crucial role in ensuring the longevity of sustainability initiatives. Networking offers solutions to industry challenges by fostering unified decision-making and addressing local resource and expertise deficiencies. The study employed an exploratory research design, targeting 420 participants from different groups in the Amboseli ecosystem, including community members, lodge managers, Kenya Wildlife Service officials, and NGO representatives. Data were collected using questionnaires and structured interviews, analyzed through Pearson and Regression Analysis. Results showed that stakeholder networks significantly and positively influence sustainable tourism development(r=0.246, p=0.000).Recommendations include fostering stakeholder networks, capacity building for leaders, enacting legislation to involve local communities, forming societies for local tourism entrepreneurs to network, and collaborating with local universities and research institutions on sustainable tourism issues.
Marketing Strategies and Performance of Dairy Firms in Kiambu County, Kenya
(IAJHRBA, 2024-11) Mbichi, Maureen Ngima; Maina, Samuel
A constant decline in the consumption of processed milk products, a failure to create and carry out sustainable marketing strategies, and poor service delivery had accelerated the poor performance of milk processing firms in Kiambu. The dairy industry's performance in 2019 reportedly declined by 6.7%. Despite the fact that production costs were growing, market prices were relatively modest and stable, which reduced profit margins. Farmers' milk supplies and market trends had also resulted in unequal profitability trends, posing financial issues for dairy companies. This had resulted in financial distress for a number of dairy operations for many dairy farmers in terms of milk prices, credit payment periods, and also returns at the end of the year. The general objective of this study was to investigate the effect of marketing strategies on the performance of dairy firms in Kiambu County, Kenya. The study objectives assessed the effect of product strategy, promotion strategy, position strategy, and price strategy on the performance of dairy firms in Kiambu County, Kenya. The study was guided by Resource Based View Theory, Innovation Diffusion Theory, and Balanced Scorecard Theory. The investigation adopted a descriptive survey research design. The study population was 26 dairy firms in Kiambu County. The study targeted managers, assistant managers, and marketing managers of the dairy firms, forming 78 respondents. The study employed a census method for sampling. Questionnaires were used to gather the data. The validity was accessed using the construct validity method. The Cronbach's alpha with a coefficient of 0.7 was used for reliability. A total of 10% of the population targeted was purposefully chosen for the pilot study. Version 26 of the Statistical Package for Social Science was used to conduct both descriptive and inferential analyses of the data that had been collected. While inferential statistics utilized regression models, correlations, and analysis of variance, descriptive statistics used the mean, standard deviation, and frequency. In order to present the studied data, bar graphs, pie charts, and frequency tables were used. The correlation coefficient (R) of 0.765 indicates a strong positive relationship between these marketing strategies and firm performance. This suggests that as dairy firms enhance their marketing strategies, their overall performance tends to improve significantly. The R Square value of 0.585 means that approximately 58.5% of the variance in the performance of dairy firms can be explained by the combined effect of the marketing strategies under study. The regression analysis show that there exists relationship between various marketing strategies specifically product strategy, promotion strategy, position strategy, and price strategy and their impact on the performance of dairy firms since the Pvalue was 0.001. The study concludes that marketing strategies significantly impact the performance of dairy firms. The dairy firms that prioritize product innovation, quality enhancement, and diversification are better positioned to succeed in a competitive market. Through offering products that meet consumer needs and preferences, these firms build stronger brand loyalty and achieve sustainable growth. The study recommends that managers of dairy firms, especially the marketing manager should conduct regular market research to understand consumer preferences, investing in digital marketing channels to reach a wider audience, and adopting innovative techniques to differentiate the brand from competitors. The county and national government through the ministry of agriculture should support the dairy firms by creating policies that promote effective marketing strategies that have long-lasting benefits. Providing resources for training programs on marketing skills, facilitating partnerships between dairy firms and research institutions for market analysis, and offering incentives for sustainable marketing practices which strengthen the sector.
Beyond Survival: How Does Organisational Support Mediate between Intrapreneurial Strategies and Performance of Public Universities in Kenya?
(International Journal of Entrepreneurship and Business Innovation, 2024-05) Otolo, Margaret K.; Muathe, Stephen M. A.; Kimencu, Linda
Intrapreneurship is critical for public universities as it helps the universities obtain a competitive advantage. For intrapreneurship to thrive, it should be inculcated in the public university culture, mission, obligations and goals. Studies posit that management support, reward systems, social relationships, knowledge-sharing and work discretion spur intrapreneurial activities in an organisation. It is against this backdrop that this study sought to establish the mediating effect of organisational support on the relationship between intrapreneurial strategies and the performance of public universities in Kenya. The research was guided by the resource dependency theory and utilised a positivist philosophy. A combination of descriptive and explanatory research designs was used. The unit of analysis was 20 public universities, and the unit of observation was 400 participants. A semi-structured questionnaire was used to collect primary data. With the help of SPSS Version 23, quantitative data was analysed, using descriptive and inferential statistics. Qualitative data was analysed using content analysis and the findings were expressed guided by the objectives of the study. Multiple regression models were used to test the association between variables, and the results obtained were presented using figures and tables. A statistically significant (β0.760, p=0.000
Hybrid Work Strategy and Employee Performance at the National Transport and Safety Authority in Nairobi County, Kenya
(AJOEI, 2024-06) Abduba, Habiba; Nderi, Caroline
Background of the study: This research study aimed to evaluate how the adoption of hybrid work strategies impacts employee performance within the National Transport and Safety Authority (NTSA). The study's objectives included investigating the influence of workforce management and organizational culture on employee performance at the National Transport and Safety Authority. The job demands-resource theory and person-environment theory guided the study. Research Methodology: The research employed a descriptive survey design to gather data by describing the current phenomenon. The research encompassed a population of 222 workers situated at the NTSA main office in Nairobi, Kenya. The anticipated sample size was 130 employees. The study employed stratified random sampling, where relevant strata were formed by departments. To assess content validity, the evaluation involved a supervisor and two experts. Reliability testing will utilize the Cronbach's Alpha test, with a cutoff set at values greater than 0.7. A semi-structured questionnaire is set to be prepared and distributed among the selected respondents on purpose. The gathered data underwent scrutiny to ensure completeness, and a descriptive statistical analysis was carried out. Quantitative data results were showcased through tables and statements of fact. The study aimed to show that public sector could adopt the hybrid work strategy by showing how employees perform when given the room to have a flexible work strategy and what needs to be done to ensure they can work remotely when needed. Results and findings: The findings indicated that 70.3% change in employee performance at NTSA was significantly explained by its hybrid work strategy workforce management (p<0.05) and organizational culture (p<0.05). Conclusions and recommendation: It was concluded that hybrid strategy is a significant predictor of employee performance. It was recommended that human resource managers working with National Transport and Safety Authority should invest more resources in training of employees to ensure they acquire latest and relevant skills and competences to survive in an increasingly turbulent environment.
Per Capita Income, Public Health Expenditure, Maternal Care Utilization and their Effects on Infant Mortality Rate in Kenya
(AJOEI, 2024-05) Nduta, Beatrice; Kimunio, Isaac
Purpose of the Study: The study aimed to determine the effects of per capita income, public health expenditure, and maternal care utilization on the infant mortality rate in Kenya. Problem Statement: Despite significant strides in reducing the infant mortality rate, many families in Kenya still face challenges in accessing high-quality medical care due to factors such as distance to healthcare facilities, lack of transportation, and poverty. Methodology: The research utilized time series data from the World Bank database spanning from 1991 to 2020. The Autoregressive Distributed Lag Model (ARDL) is estimated using the STATA software tool. The Grossman Health Capital Model is applied in the study. Key components include the dependent variable (infant mortality rate) and factors such as public health spending, per capita income, and maternal care utilization. The mother’s educational level serves as the control variable. Results: Contrary to other studies, this research finds no correlation between maternal care utilization (i.e., births attended by trained medical professionals and pregnant women who utilize prenatal care) and infant mortality. However, public health expenditure and per capita income show statistically significant positive effects on infant mortality rates, diverging from existing literature. Conclusion and Policy Recommendation: Policies aimed at improving the efficiency of public health spending and the distribution of per capita income, while addressing barriers to maternal care access, are essential for achieving faster reductions in infant mortality in Kenya.
The Influence of Blue Ocean Strategies on Organizational Performance of the Three and Four-Star Rated Hotels in Naivasha Sub-County, Kenya
(AJOEI, 2024-06) Ndolo, Danson Maangi; Ragui, Mary
Background of the study: Blue Ocean Strategies represent innovative and value-centric approaches designed to carve out unexplored market spaces, shifting the emphasis from competition to innovation. Nevertheless, the impact of these strategies on the performance of three and four-star hotels in Naivasha Sub-County remains uncertain, prompting the initiation of this study. Objective of the study: The primary goal is to assess how the adoption of blue ocean strategy influences the organizational performance of star-rated hotels in Naivasha, Kenya. Specifically, the study aims to examine the effects of low-cost strategy and value innovation strategy on the organizational performance of these hotels. Methodology: The Resource-Based View theory and the Beach theory will serve as the theoretical framework for this study, conducted through a descriptive survey design. Thirty-eight three and four-star rated hotels in Naivasha, Kenya, constitute the target population. The study used a census due to the relatively low target population size. A pilot study was executed among 3 to 4-star rated hotels in Kisumu sub-county, chosen for their similar operational environment. The questionnaire's validity was determined by a supervisor and two strategic management experts, while reliability was established through Cronbach Alpha Coefficients, interpreted at a 0.7 level, based on the pilot study outcomes. The study involved 76 respondents, with each hotel selecting two managers who were knowledgeable about blue ocean strategies and their influence on organization's performance. Primary data was gathered through the use of a questionnaire. The study used descriptive and regression analysis to analyze the data. Results and Findings: The results, showcased in tables and figures, indicated that low-cost strategy (p<0.05) and value innovation strategy (p<0.05), have a positive and significant effect on the firms’ performance of the 3 and 4-star rated hotels in Naivasha Sub-County, Kenya. Conclusion and Recommendation: As a result, the study concludes that blue ocean strategies are substantial predictors of organizational performance. The study recommends that senior managers working with the three and four star rated hotels in Naivasha sub sub-county should ensure there is prudent and optimal utilization of resources to harness superior performance. The Information and Communication Technology (ICT) managers working with these hotels should invest in emerging technologies to increase operating efficiency and reduce costs hence better organizational performance. The study further recommended that operational managers working with the three and four star rated hotels in Naivasha sub sub-county should actively redesign the systems and processes that are conducted on a daily basis for increased flexibility and agility hence better organizational performance of their hotels.
Strategic Public–Private Partnerships and Achievement of Selected State-Owned Corporations in Kenya
(AJOEI, 2024-10) Soita, Gilbert Sabri; Munene, Laura G.
Purpose: This research sought to delve into the influence of strategic public-private partnerships on the success of selected state-owned enterprises in Kenya. The study's specific objectives included examining the effects of supply chain, integration, financial, and marketing partnerships on the achievement of these corporations. Methodology: The study used a descriptive design, focusing on three Kenyan State Corporations and targeting 1,228 managers, with data collected via structured questionnaires. Analysis through SPSS v26.0 involved descriptive and inferential analytics to examine variable relationships. Results: The findings reveal that all the strategic partnerships significantly impact the achievement of State-Owned Corporations (SOCs) in Kenya. Specifically, strategic supply chain partnerships (β = 0.227, p < 0.001), strategic integration partnerships (β = 0.229, p < 0.001), strategic financial partnerships (β = 0.384, p < 0.001), and strategic marketing partnerships (β = 0.32, p < 0.001) each have a positive and statistically significant effect on SOC performance. Conclusion: Strategic partnerships are vital for SOC success, significantly enhancing performance, competitiveness, and growth across supply chain, integration, financial, and marketing domains. Recommendation: SOCs should strengthen strategic partnerships by focusing on joint planning, transparent financial practices, regular evaluations, and staff training to maximize performance and competitive advantage
Effects of Access to Banking Services on Financial Performance of Grocery Vendors at Kapsabet Municipality Market in Nandi County, Kenya
(International Journal of Social Science and Humanities Research, 2023-11) Edith K. Jebitok; Eddie Simiyu
According to the laws and regulations of the Nandi District Government, SMEs are prioritized. However, the lack of sufficient working capital, relevant technological capabilities and global market access prevents these SMEs from realizing their full potential. The purpose of this research was to find out how the financial performance of grocery sellers at the Kapsabet Municipality Market in Nandi County, Kenya, was affected by their ability to access banking services. A descriptive research design was used for this investigation. The study focused on 1000 grocery vendors at the Kapsabet Municipality Market in Nandi County, Kenya. As of December 2019, the Nandi County Government had registered 1000 vendors as grocery providers. These vendors included 231 clothes, 182 beverage, 238 service, and 226 curio sellers. There were 286 respondents in the sample. The respondents were divided into two groups using the stratified sampling method: wholesale dealers and retail traders. Respondents were selected by basic random selection from these groups. 335 persons made up the sample. Questionnaires were used to collect data for the study. A questionnaire with 33 respondents who were excluded from the final data collection system was evaluated in order to determine the validity and reliability of the questionnaire item. Descriptive statistics like descriptive and standard deviations were used to assess and portray quantitative data in the form of tables, charts, and bar graphs. The study employed inferential statistics, including multiple regression analysis and correlation analysis, to ascertain the interaction between the variables. A strong and favorable correlation was observed between the financial performance of grocery merchants at Kapsabet Municipality Market and their access to banking services. According to the study's findings, consumers who have access to banking services may easily make payments at retail establishments or withdraw cash. They can also readily apply for loans to increase their company's financial capacity, which they then pay back at a fair interest rate. Therefore, the study recommends that the county government foster an environment that is favorable to the establishment of banks and other financial institutions, as well as educating grocery stores about the value of using bank services. These actions will help to mitigate access issues and lower transaction costs and agency problems. Possess laws that are favorable to small business leasing, factoring, equity, banking, and credit guarantee programs
Work Environment of Housekeeping Employees on Job Performance, in 3-5 Star Hotels in Nairobi City County, Kenya
(AJOEI, 2024-07) Owiti, Rose Adhiambo; Wandolo, Monica; Kinuthia, Teresa
Purpose of the Study:The purpose of the study was to ascertain the influence of work environment on employees’ achievementin thehousekeeping department of chosen 3-5 star hotels in Nairobi City County Kenya. This was done to propose the most comfortable and satisfying work environment for hotel employees to put maximum performance that will outshine their competitors. Statementofthe Problem:Work environment is a major hospitality concern globally. It affects the hotel industry because it is distinct from other industries and also has its own culture. In Nairobi, Kenya, star rated hotels are linked to housekeepers’ musculoskeletal disorders, allergic reactions to chemicals and work overload. This is due to poor health and safety conditions, lack of adequate equipment and facilities, and harmony at workplaceMethodology: Descriptive surveywas used and qualitative and quantitative research approacheswere adopted.3 -5 starhotels were targeted and targeted respondents were top management and housekeeping staff. Data was collected using questionnaires and interview guideswhich were issued to 168housekeeping employees.Resultsof the Study:The study found that while most of the respondents had safe and hygienic workplaces, their jobs were not stressful and they did not work for long hours,some areas needed improvement like drainage blockages, old buildings compromising safety, lackof fire extinguishers in case of fire and inadequateenvironmental strategies in some hotels.Policy Recommendation:The study recommended that employee health and safety should be enhanced through initiatives like regular health check-ups, ergonomic adjustments, and proper safety training.
Competitive Advantage Practices and Performance of Commercial Banks in Nairobi County Kenya
(International journal of Business Management, 2023) Kinoti, Purity Karwitha; Bett, Shadrack
Over the recent years, competition in the Kenyan banking industry has increased, resulting to various banks adapting key practices to increase their competitive advantage. Hence, this research focused on the competitive advantage practices and performance of commercial banks, in Nairobi County Kenya; a case of Equity Bank, Kenya Commercial Bank, Absa and Family Bank. Over the recent past, the performance of commercial banks has been influenced by different factors such as liquidity, capital inadequacy and the efficiency of operational costs. The study’s objective was; to find out how differentiation strategy, innovation, focus strategy and cost leadership. Some of the theories applied include porters five forces, resource-based view, stakeholder, and balanced scorecard model. The research applied a case study method, with detailed questionnaires which examines the respondents on practices used by Commercial banks in Nairobi County. Also, it examined on how such practices enhance performance in the county. The summary of the regression model correlation coefficient explains the interdependence between the independent variables, differentiation, focus strategy, cost leadership, innovation and the dependent variable, which is performance. Key respondents of this study were employees and customers of the sampled Commercial banks in Nairobi County, with a focus of Branch managers, regional managers and departmental managers. Data was collected using questionnaires, with open ended questions. Reliability test was undertaken, and analysis done through multiple regression and inferential statistics. The expected outcome is that the four main practices would become useful to Equity Bank management, future researchers, and the government. The study concluded that commercial banks use differentiation strategy to provide customers with something unique, different and distinct from items their competitors may offer in the marketplace. Innovation plays a key role in introducing novelty to existing product lines or processes, leading to increased market share, revenue, and customer satisfaction. Focus strategy identifies the market segments where the bank can compete effectively. Implementing Cost Leadership Strategy creates a different market size for each product and each industry. The study recommended that the commercial banks need to produce or design extremely unique or distinctive products or services that create increased value for the consumer. Commercial banks should ensure that they truly understand their customers’ needs; establish collaborative relationships with their business partners, allocate resources for training and development etc. The commercial banks should use customer satisfaction ratings from past months what led to high scores, and what could use improvement so as to develop a proper focus strategy and also consider the demographics of their current clientele.
Competitive Strategies and Performance of Deposit Taking Savings and Credit Cooperatives in Meru County Kenya
(The Strategic Journal of Business & Change Management, 2023) Kathimuuri, R.; Kiiru, D.
This survey determined how competitive strategies affect the performance of Meru County's savings and credit cooperative societies in Kenya. Descriptive research design was applied where a census of 14 Meru County’s deposit taking savings and credit cooperatives in Kenya and 308 respondents was used. The employment of random stratified sampling was applied to select board of directors, senior management, middle level management, and other employees. A sample of 92 respondents was selected using 30% of the target population. Primary data was gathered using both closed and open-ended questionnaires. The instruments were examined for reliability using test-retest method and expert opinion while. An expert's opinion was used to evaluate the content validity. To analyze the data, both descriptive (mean and standard deviation) and inferential (correlation and regression) statistics were applied. The study is relevant to investors who want to invest in savings and credit cooperative societies, management in making informed decisions, scholars whereby it formed basis for further research and policy makers in coming up with policies that enhance savings and credit cooperative performance. The discoveries of the investigation demonstrated that cost leadership strategy positively affected performance significantly; differentiation strategy significantly affected performance positively; focus strategy affected performance positively in an insignificantly; while innovation strategy negatively affected savings and credit cooperative performance insignificantly in Meru County, Kenya. The research suggested that the cost leadership strategy be increased in order to boost the savings and credit cooperative societies’ performance in Meru County, Kenya. Therefore, the management of the savings and credit cooperative societies should endeavor to increase the amount of resources channeled into the training of leaders to optimize their managerial potential for optimum growth of the savings and credit cooperative societies.
Influence of Retrenchment Strategy on Performance of Sameer Africa in Nairobi City County, Kenya
(International Journal of Management and Commerce Innovations, 2023-10-04) Mengo, Doris Mueni; Obere, Eliud
The entry of new competition from imported tires and independent suppliers has had a significant impact on operating costs in Sameer Africa. This impact has manifested itself in the form of lower sales volumes leading to lower profits. This study examined the influence of retrenchment strategy on performance of Sameer Africa in Nairobi City County, Kenya. The study applied a descriptive research design. The unit of analysis was Samer Africa in Nairobi City County, Kenya, and the unit of observation was 630 employees drawn from the following departments; Sales and Marketing, Operations, Human Resources, Information and Technology, Imports and Clearing, Audit and Risk Management. Proportional stratified sampling was used in the study to select samples from various subsets of the target population in order to ensure adequate representation of all cases. Simple random sample selection was used to select the sample size of 245 respondents. With the help of a semi-structured questionnaire, primary data was gathered. The questionnaire was piloted on 25 respondents from the same organization who weren't part of the main study in order to test its validity and reliability. The means and standard deviations of descriptive statistics were used to analyze quantitative data. The data were presented using tables and graphics. Correlation analysis and multiple analysis were used in inferential statistics to ascertain the relationship between the independent and dependent variables. The study discovered that the performance of Sameer Africa in Nairobi City County, Kenya, is positively and significantly impacted by reemployment strategy. The study concluded that retrenchment is a cost-management strategy that removes goods and services from the market and lessens competition. The study recommended that the management of the company can for divestment strategy is the case of severity of competition and the inability of the organization to cope with it.
Risk Management Practices and Performance of Real Estate Construction Projects in Nakuru County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2023-11) Isack, Hassan Hanaba; Chege, Perris
Real estate development performance in Nakuru Countycontinuously deteriorates, as evidenced by rising vacancy rates in outdated office buildings, restrained consumer spending due to the difficult economic climate, and competition from unofficial retail spaces in some submarkets. The study aimed at finding out how risk managementpractices influence the performanceofreal estate construction projects in Nakuru County.The research determinedhow technical risk management practices, financial risk management practices,market risk managementpractices and operational risk managementpracticesaffect the performance of real estate construction projects inNakuru County. This research useda mixed-method studydesign with a population target of 45 ongoing and 25 completed real estate projectsin Nakuru County. Usingstratified simple sampling technique, asample size of 25 ongoing and 15 completed real estate projects were selected. Thestudy was affixedon strategic planning theory, Decision theory and risk/uncertainty bearing theory. The researcher used questionnaires to obtain data and suggestionsfrom the respondents. Apilot study to assess the research instruments' accuracy and dependabilitywas conducted in Nairobi County.The research utilized Cronbach's alpha to calculate the reliability coefficient of the questionnaires.Cronbachvalue greater than 0.7 wasconsidered reliable.The gathered data was cleaned, coded, and accuracy checked for ease of analysis, and then subjected to descriptive analysis involving the calculation of mean, frequency distribution, and standard deviation.Using Pearson correlation analysis, the relationship between the dependent and independent variables was evaluated.Regression analysis was done using the analysis of variance technique (ANOVA).The study found that technical, operational, market, and financial risk management practices each had positive and substantial impacts, indicated by regression coefficients of 0.451, 0.313, 0.531, and 0.273, respectively. Further, the study established that these practices are crucial in managing various risks effectively, demonstrating their significant role in overall risk management strategies..Constructedfromthe study findings, thisstudy recommends thatthe Kenyan governmentshould review all of the approvals that real estate developers need,formulate policies that regulate the construction sector by ensuringthat real estate developers demonstrate their creditworthiness on their expected investments before granting any licenses.In addition, realestate developers should be encouraged to take advantage of staff empowerment through professional bodies that equips managers through risk managementcourses. Lastly, future studies conducted should concentrate on other risk variables not included in this study including legal and environmental risk management practices.
Efficiency and Total Factor Productivity Growth of Public Chartered Universities in Kenya
(AJOEI, 2024-10) Ogechi, Vincent Ogaro; Gachanja, Paul M.
Purpose of the study: The study aimed at assessing efficiency and growth in productivity of public universities in Kenya from 2017/2018 to 2021/2022 academic years. Problem statement: University education is critical in economic development. Public universities are funded by government. Despite of their importance, Kenyan public universities face huge funding gaps which have affected their efficiency and productivity over time. Methodology: The study employed the Malmquist Index to evaluate total factor productivity growth of public chartered universities in Kenya. Additionally, a two-stage Data Envelopment Analysis was used to determine the technical efficiency of these institutions. Findings: The study found out that average TE score of 31 DMUs was 0.760. Out of the 31 public universities only 11 public universities were found to be technically efficient. The DMUs recorded a mean TFP growth of 0.018 representing a decline by 98.2%. TFP change was driven more by technical progress. Employee cost negatively affected technical efficiency while other variables positively influenced efficiency. Conclusion: The study concluded that the public universities experienced negative growth in total factor productivity and overall, they were technically inefficient. Recommendations: The study recommends that public universities should strive to improve their performance by 24% without altering their current input levels, while the government should rationalize staffing and increase funding to address financial challenges. Policymakers should prioritize efficient resource allocation strategies and set targets for monitoring efficiency changes in universities over time. Additionally, universities should be encouraged to develop innovative ways of generating internal revenue to supplement their income, given the current financial constraints.
Stakeholder Management and Performance of Projects in Humanitarian Organizations in Nairobi City County, Kenya
(AJOEI, 2024-10) Mukundi, Candita Njeri; Ondara, Alfayos
Statement of the Problem: Humanitarian organizations in Nairobi City County play a crucial role in the social and economic advancement of poor and low-income residents. However, the impact of stakeholder management on the success of these organizations' programs needs to be better understood. Purpose of the Study: This research aimed to determine how stakeholder management influenced the success of humanitarian organizations' programs in Nairobi City County. Research Methodology: The study employed a holistic approach with a descriptive research design, targeting 201 humanitarian NGOs in Nairobi. Using stratified and purposive sampling, 354 respondents were selected. Data was collected through structured questionnaires and analyzed using SPSS, applying multiple linear regression models and both descriptive and inferential statistics. Findings: The study revealed strong positive correlations between project performance and stakeholder interests (r = 0.848), project communication (r = 0.879), stakeholders' participation (r = 0.729), and conflict management (r = 0.819). These factors collectively accounted for 88.4% of the variance in project performance, with all variables showing significant positive impacts. Conclusion: The research concluded that stakeholder interests, effective communication, stakeholder participation, and conflict management have strong positive correlations with project performance in humanitarian organizations in Nairobi City County. Recommendations: It is recommended that projects focus on aligning stakeholder interests with project goals and adopt a solid communication plan to enhance performance.
Strategic Management Drivers and Performance of Level Four and Five Private Hospitals in Mombasa County, Kenya
(IAJEF, 2024-09) Nyungu, Lillian Mwaka; Wainaina, Lawrence
Healthcare quality for private hospitals in the county has been a sharp focus and hence the growth rate has declined at 5.2% in 2018, 3.5% in 2019, 2.3% in 2020 and 1.7% in 2021. It is in this regard that the researcher seeks to examine the effect of strategic management driver on the performance of level four and five private hospitals in Mombasa County. The study was based on the following specific objective: To determine the effect of strategic technology orientation on the performance of level 4 and 5 private hospitals in Mombasa County, Kenya. To underpin the study, survival-based theory and Deming’s theory of quality management were used. The study adopted a cross-sectional research design and targeted 261 employees from top and middle level management from eight level five and four private hospitals: Mombasa Hospital, Premier Hospital, Pandya Hospital, Aga Khan Hospital, Jocham Hospital, Sayyida Fatima Hospital, Avenue Healthcare Hospital and AAR Hospital. The study used Yamane’s formulae to determine a sample of 158 employees from the eight hospitals. The study used structured questionnaires to gather primary data from the employees which was analysed using SPSS version 26, where descriptive and inferential statistics was used, and the results presented in the form of tables. Before conducting the main study, a pilot study was conducted among 16 employees of level five hospital in Nairobi County to examine reliability and validity of the research instrument. Out the 158 questionnaires distributed 119 questionnaires were returned. Strategic technology orientation has an unstandardized coefficient (B) of .653, with a standard error of .101. The t-value of 6.465 and a significance level (pvalue) of less than .001 (.000) suggest that strategic technology orientation has a statistically significant positive impact on hospital performance. Strategic technology orientation emerged as a critical factor, highlighting the importance of adopting advanced technologies and fostering a culture of continuous learning and innovation within hospital operations. For hospital administrators, the practical implementation of advanced technology stands out as a cornerstone for improving operational efficiency and patient care. On the policy front, recommendations include the development and enforcement of comprehensive quality standards for hospitals. For hospital administrators, the practical implementation of advanced technology stands out as a cornerstone for improving operational efficiency and patient care. By incorporating electronic health records, telemedicine, and digital health solutions, hospitals can offer more accessible, efficient, and effective healthcare services. Additionally, adopting a patient-centered approach is vital.
Owners’ perceived transaction value and profitability of selected small medium enterprises in Machakos Town, Kenya
(iajournals, 2024-10-23) Muriuki, Vivian Nyokabi; Mbuva, Geoffrey
Small and Medium Enterprises are pivotal economic contributors in any economy. Be it an upcoming or developed one. However, the conceptual linkage between SME owners’ perception of digitized transactions and the profitability of this nature of firms remains a puzzle in the academic arena. This study evaluated the effect of SME owners’ perception of digital transactions on the profitability of SMEs in Machakos County. More specifically, this inquiry aimed at determining the effect of SME owners’ perceived transaction value on the profitability of SMEs in Machakos County. The study was underpinned by the following two theories technology acceptance theory, and profit maximization theory. The study used causal research design. The 4,136 SMEs operating in Machakos Town represented the study population where stratified, convenience and simple random sampling methodology was used to select the sample size which was 414 SMEs. To collect data, a drop-and-pick approach was relied upon whereby all the structured questionnaires were distributed to research participants who were the owners or top officials of the SMEs. To analyze the data collected the researcher relied on both descriptive and inferential approaches. The research findings portrayed that SME owners’ perceived transaction value had statistically significant effect on profitability of selected SMEs in Machakos Town, Kenya. To the top management of SMEs in Machakos Town, the research findings will aid them in decision making process such as giving preeminence the dimension of digital transactions as compared to manual approaches for innovation evolution is already up and running in the whole world which is more efficient and effective in executing most of the business transactions. The government agencies involved in promoting the wellbeing of SMEs such as Micro and Small Enterprises Authority (MSEA) will be guided in policy making process of creating of an enabling environment for SMEs. The study outcome will be beneficial to FinTech service providers to recognize the advantages and drawbacks of the online products they supply to their clients such as SMEs so as to tailor make them fully to ensure customer retention in future which will guarantee sustainable profitability amongst SMEs.
Empirical Analysis of Core Competences and Performance of Star Rated Hotels in Nairobi City County, Kenya
(International Journal of Humanities Social Sciences and Education, 2023) Kariuki, Jane; Kinyua, Godfrey Muigai; Waithaka, Paul
The hotel industry in developing world has been promoting economic growth and providing jobs. In the Kenyan context, there has been great variation in firm performance of hotels with some exhibiting exceptional performance and other performing miserably and others closing down. Although core competences have received attention equally scholarly and in practice, its effect on star rated hotels remains uncertain. Specifically the study determines the effect of customer focus competence on firm performance of star rated hotels in Nairobi City County, Kenya. Underpinning theory of study independent and dependent variables were resource-based view theory and balance score card model. The study utilized positivism philosophy. Descriptive and explanatory research design was used. Moreover, the study utilized multistage sampling and stratified sampling to select the respondent of the study. The target population was 112 star rated hotels in Nairobi City County with a sample sizes of 217 managers who were interviewed for the study. The study employed a semi-structured questionnaire to collect primary data. Content, construct, and criterion-related validity was tested, while the study reliability was assessed through a Cronbach alpha coefficient achieving a threshold at 0.749 that assured the reliability of the questionnaires. Descriptive and inferential statistics were employed to analyze data. Inferential analysis was used in investigating the direct effect of core competences and firm performance of star rated hotels Nairobi City County.Descriptive statistics used mean standard deviation to explain data characteristics and inferential statistics used regression in testing the effects of variables on firm’s performance. Qualitative data was analyzed using themes presented in narrative form. Findings were presented in form of tables and charts.The study illustrated that customer focus competence had a statistical significant effect on the Performance of star rated hotels in Nairobi city county, Kenya. The study revealed that customer focus competence was key in satisfying customers’ needs, attracting new customers, repeated purchase and increased profit. Consequently, customer focus competence was important in handling guest complaints with professionalism, providing better customer care service. In addition, activities related to managing customer problems, giving customers attention and customer services skills were applicable in the hotels. This means that managers should invest and put emphasis on customer focus in improvement n customer services and providing quality services as to a greater extent they are drivers of performance.
The Moderating Effect of Environmental Turbulence on the Relationship between Core Competences and Firm Performance of Star Rated Hotels Nairobi City County, Kenya
(International Journal of Managerial Studies and Research, 2023) Kariuki, Jane; Kinyua, Godfrey Muigai; Waithaka, Paul
The hotel industry in developing world has been promoting economic growth and providing jobs. In the Kenyan context, there has been great variation in firm performance of hotels with some exhibiting exceptional performance, other performing miserably and others closing down. Although core competences have received attention equally scholarly and in practice, its effect on star rated hotels remains uncertain. Specifically the study investigated the moderating effect of environmental turbulence on the relationship between core competences and firm performance of star rated hotels Nairobi City County. Underpinning theory of study independent and dependent variables were core competence theory, balance score card model and moderating variable was anchored on contingency theory. The study utilized positivism philosophy. Descriptive and explanatory research design was used. Moreover, the study utilized multistage sampling to select the respondent of the study. The target population was 112 star rated hotels in Nairobi City County with a sample sizes of 217 managers who were interviewed for the study. The study employed a semi structured questionnaire to collect primary data. Content, construct, and criterion-related validity was tested, while the study reliability was assessed through a cronbach alpha coefficient achieving a threshold at 0.749 that assured the reliability of the questionnaires. Descriptive and inferential statistics were employed to analyze data. Descriptive statistics used mean standard deviation to explain data characteristics and inferential statistics used regression in testing the effects of variables on firm’s performance. Qualitative data was analyzed using themes presented in narrative form. Findings were presented in form of tables and charts. The study revealed that environmental turbulence had significant moderating effect on firm performance. Competition was found to be very intense among these hotels. This implies that hotels are required to develop a strategy to deal with stiff competition. The implication is that the hotels should advance a strategy in dealing with environmental turbulences.

Browse

Recent Submissions