Effects of Candidate Selection on Service Delivery in County Governments in Kenya: A Case of Kericho County, Kenya

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dc.contributor.authorKosgey, Brenda Chepkemoi
dc.contributor.authorNjoroge, Jane
dc.date.accessioned2023-07-13T05:58:53Z
dc.date.available2023-07-13T05:58:53Z
dc.date.issued2022
dc.descriptionArticleen_US
dc.description.abstractDevolved governance was supposed to bring services to the local level and raise the living standards of Kenyans. The objectives of devolution are outlined in Chapter 11 Article 174 of the Kenyan Constitution, which include recognizing Kenya's diversity, fostering national unity, ensuring democracy and transparency, fostering economic and social growth, and finally equitable resource allocation. However, this has not been accomplished because Kenya's county governments are characterized by poor planning, mismanagement and misappropriation of funds, and inefficient and ineffective service delivery. This study sought to examine effects of candidate selection on service delivery in County Government of Kericho. The study used descriptive research design. The study population consisted of 2,984 Kericho County Government Employees. Purposive sampling was employed to choose 139 staff in 13 departments in County Government of Kericho. The researcher utilized primary and secondary data. Semi-structured questionnaires were deployed to obtain primary data. Moreover, to enhance and test reliability and validity of selected research tools, pilot test was done. Thematic analysis was utilized to help analyse all qualitative research data, then results were displayed inform of a narrative. Additionally, inferential, and also descriptive statistics was utilized to analyse quantitative research data with the help of SPSS. Moreover, descriptive statistics composed of frequency distribution, percentages, mean and standard deviation. Additionally, inferential statistics included correlation as well as regression analysis. Tables were used to present the results. The study found that candidate selection has a significant positive influence on the service delivery in Kericho County Government. This study recommends that Kericho County Government ought to conduct proper job analysis by tracking the employees’ duties and the duration of each task, observing the employee perform his or her job, interviewing the employee, managers and others who interact with the employee, and comparing the job to other jobs in the same department and job grade or job family.en_US
dc.identifier.citationKosgey,B. C.,& Njoroge,J. (2022). Effects of Candidate Selection on Service Delivery in County Governments in Kenya: A Case of Kericho County, Kenya.East African Journal of Arts and Social Sciences, 5(1), 222-233. https://doi.org/10.37284/eajass.5.1.710en_US
dc.identifier.urihttps://doi.org/10.37284/eajass.5.1.710
dc.identifier.urihttp://ir-library.ku.ac.ke/handle/123456789/26190
dc.language.isoenen_US
dc.publisherEANSOen_US
dc.subjectCandidate Selectionen_US
dc.subjectService Deliveryen_US
dc.titleEffects of Candidate Selection on Service Delivery in County Governments in Kenya: A Case of Kericho County, Kenyaen_US
dc.typeArticleen_US
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