Strategic Capacity and Implementation of Human Resource Information Systems at Machakos County Government, Kenya
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Date
2025-10
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Strategic Journals
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This study examined the influence of strategic capacity on the implementation of HRIS in Machakos County Government, Kenya. The specific objectives were to determine the effects of human resource capacity, leadership capacity, and infrastructure capacity on HRIS implementation. This study adopted a descriptive design that covered 280 staff members from both the Human Resource and ICT departments. A total of 155 respondents were drawn using a stratified random sampling approach, and 142 valid questionnaires were collected, producing a response rate of 91.61 percent. After obtaining responses through structured questionnaires, data were processed and analyzed using SPSS Version 25.0. Reliability results showed Cronbach’s Alpha values greater than 0.7 across all variables. Human resource capacity, particularly IT skills and continuous professional development, emerged as the strongest predictor. Leadership commitment and support played a key role in motivating employees and overcoming adoption challenges, while infrastructural resources such as computers and stable internet connectivity were essential for system functionality. The study concluded that strengthening strategic capacity is indispensable for successful HRIS adoption and sustainability in county governments. It recommended investment in staff training, deliberate leadership commitment, and infrastructural upgrading to enhance HRIS outcomes. Policymakers and strategic human resource managers can leverage these insights to optimize HR functions and improve service delivery. Further research is suggested on the influence of organizational culture and change management on HRIS sustainability in the public sector
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Muriu, R. W., & Ragui, M. (2025). Strategic capacity and implementation of human resource information systems at Machakos County Government, Kenya. The Strategic Journal of Business & Change Management, 12 (4), 935 – 957