Effect of Stakeholder Expectation on Performance of Projects Funded by Nongovernmental Organizations in Nairobi City County, Kenya
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Date
2024-09
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research publish
Abstract
The success of a project relies on effective leadership and coordination among the many project
stakeholders. Nevertheless, numerous NGO initiatives worldwide still struggle to meet their goals and do not meet
expectations. Because of ineffective stakeholder management methods, more than 30% of NGOs in Kenya experience
project failures and may not achieve their objectives. Therefore, the objective of this research was to evaluate the
impact of stakeholder expectations on the project outcomes of NGOs operating in the healthcare industry in Nairobi
County. The suggested assessment was based on a descriptive study design. A total of 118 NGO staff in the health
sector involved in seven projects in Kenya were targeted for the research study. Using a method of stratified
sampling, one hundred and ten 110 respondents were randomly selected from senior managers, project managers,
project supervisors, project and team members of chosen Health sector NGOs, and community leaders of project
beneficiaries. Structured questionnaires were used to collect primary data through the drop and pick method. The
findings uncovered in the survey noted an insignificant negative effect of stakeholders’ expectation on project
performance funded by NGOs. This implies that the level of expectation held by stakeholders, such as community
members, beneficiaries, or other relevant actors, does not have a substantial direct effect on the outcomes of the
projects funded by NGOs in Nairobi City County. The study recommends that NGOs should prioritize developing
and implementing effective stakeholder engagement strategies.
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Research Article
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Citation
Muthinja, W. K., & Kyalo, J. (2024). Effect of stakeholder expectation on performance of projects funded by nongovernmental organizations in Nairobi City County, Kenya. International Journal of Social Science and Humanities Research, 12(3), 26–33. https://www.researchpublish.com