Integration of Information Communication Technology and Performance of Fraud Investigators at Directorate of Criminal Investigations, Kenya
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Date
2024-09
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta University
Abstract
Fraud entails the deliberate
misappropriation the organizational
resources for personal benefit using one’s
occupation. The action is deliberate is
characterized by concealment, violation of
trust, and deception with the aim of
embezzling the resources of an organization
for personal gains. Fraud investigation
entails the process of evidence collection
and examination with regard to the alleged
or suspected fraud to establish whether
fraud, theft, or deception occurred. The
study sought to establish the effect of ICT
in collecting evidence on fraud
investigators performance, and the effect of
ICT in examining evidence on the
performance of fraud investigators within
the DCI, Kenya. The theories guiding the
study included the theory of reasoned
action, diffusion of innovation theory, and
technology acceptance model. The
investigation adopted a descriptive research
design with a target population involving
the Directorate of Criminal Investigations
officers working at the Directorate of
Criminal Investigations headquarters in
Kiambu Road Nairobi totaling 565
respondents. Probability sampling was used
in selecting a sample while stratified
sampling was used to select respondents
from various units. Primary data was
adopted and was collected using structured
questionnaires. SPSS version 26 was
utilized in data analysis, which included
both descriptive and inferential statistics.
Descriptive results involved frequency and
percentages. Inferential analysis entailed
correlation and regression analysis. The
study found that the integration of ICT in
the collection of fraud evidence has a
significant and positive effect on the
performance of fraud investigators with a
beta level of 0.47 and a significance level of
0.000<0.05. Furthermore, the integration of
ICT in the examination of fraud evidence
has a significant and positive effect on the
performance of fraud investigators with a
beta level of 0.418 and a significance level
of 0.000<0.05. The study thus concluded
that the integration of ICT in fraud evidence
collection, examination, processing, and
preservation has a positive and significant
effect on the performance of fraud
investigators. The study recommended that
the DCI ought to fully adopt ICT in its
process of collecting fraud in various
departments. As technology advances, so
are fraudsters. The adoption of ICT should
be included in the process of fraud evidence
collection by making it easy for witnesses
and suspects to record statements. The DCI
should also utilize ICT in the examination
of fraud evidence collected.
Description
Research Article
Keywords
Citation
Mutoka, D., & Minja, D. (2024). Integration of information communication technology and performance of fraud investigators at Directorate of Criminal Investigations, Kenya. International Academic Journal of Arts and Humanities, 1 (4), 314, 338, 2.