The Communication Networks Adopted and their Effectiveness in Coordinating Community Responses during Violent Group Conflicts in Nairobi County, Kenya
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Date
2025-02
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International Journal of Advanced Multidisciplinary Research and Studies
Abstract
This study investigated the effectiveness of communication
networks in coordinating community responses. The study
employed a descriptive survey design, targeting Nairobi
County residents, Nyumba Kumi leaders, administrative
officers, and NGO members involved in peace and security
efforts. A total of 128 respondents were targeted, with 118
responses received, yielding a 92% response rate. Data was
collected using questionnaires and interviews, with
quantitative data analyzed through descriptive statistics and
qualitative data analyzed thematically. Findings revealed
that, mobile technology is favored for communication
because it offers real-time updates on violent events.
Resident’s value early warning information, allowing them
to make timely and informed decisions in response to
potential violence. The study recommends enhanced
partnerships with law enforcement, improved
communication infrastructure, financial and logistical
support to enhance the sustainability of these interventions.
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