Technology Application Effects on Maintenance Efficiency of the Fleet at the Parliamentary Service Commission, Kenya
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Date
2023-11
Authors
Samuel, Kanuku
Ng’eno, Weldon K.
Journal Title
Journal ISSN
Volume Title
Publisher
IAJAH
Abstract
Transportation is an important part of any
economy and has a direct effect on how a
country grows and develops. While the
private sector’s focus across the world is
maximizing profits and gaining a competitive
advantage in and through transportation, the
public sector’s attention is on the provision of
efficient, effective transport services while
guaranteeing prudent use of public resources
in all transportation processes. The efficiency
and effectiveness of fleet management in
public institutions depend on how well the
fleets are supervised and managed. This
study sought to establish how the application
of technology affects the maintenance
efficiency of the fleet. The study exploited a
descriptive research design with a population
of one hundred and seventy-five and a sample
size of one hundred and thirty-five selected
through a stratified sampling technique. The
study adopted a quantitative research method
where Questionnaires were used to collect
data, which was presented in tables and pie
charts. Statistical Package for Social
Sciences (SPSS) was used to conduct
descriptive analysis (mean and standard
deviation.). For data collected, content
analysis was used. Pie charts, frequency
tables, and percentages were used to present
the findings. The study ensured that the
ethical standards of confidentiality,
objectivity, informed consent, and anonymity
were upheld. This study provides valuable
insights into the impact of technology
adoption on the Parliamentary Service
Commission's transport services. The
findings demonstrate that fleet management
technology has enabled improved vehicle
servicing through reduced costs, simplified
mileage tracking, and higher maintenance
quality, and despite the technology being
easy to use, challenges like system failures
were noted, indicating a need for enhanced
IT.
Description
Article
Keywords
Technology Utilization, Maintenance Efficiency, Parliamentary Service Commission, Kenya
Citation
Kanuku, S., Ng’eno, W. K. (2023). Technology application effects on maintenance efficiency of the fleet at the Parliamentary Service Commission, Kenya. International Academic Journal of Arts and Humanities, 1(3), 422-438