Strategic Change Management and Performance of Food and Agriculture Organization in Somaliland
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Date
2021
Authors
Bussein, Samiya Said
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta University
Abstract
Nongovernmental organizations, including food and agriculture organization have been
experiencing a challenge in customer feedback, customer service and efficiency as a result of
incomplete and poorly implemented projects. Poor performance of NGOs means many
people will lack the provision of services which they enjoy from these nongovernmental
organizations. This leads to the importance of ensuring continued good performance of
NGOs. However, NGOs experience a number of common problems and dilemmas, which
significantly influence their performance. These problems necessitate change in strategies
which in turn necessitate management of the strategic change. Therefore, this study sought to
examine the effect of strategic change management on performance of Food and Agriculture
Organization in Somaliland. The specific objectives of the study were to assess effect of
employee involvement, employee training, resource allocation and change leadership on
performance of Food and Agriculture Organization in Somaliland. The study was anchored
on resource based view theory, transformational leadership theory and Three-Step Change
Theory. The research used descriptive research design. The target population comprised of
128 staff working in Economic and Social Policy, Agriculture, Fisheries, Forestry,
Sustainable Development, Technical Cooperation, Administration and Finance, General
Affairs and Information Departments at FAO in Somaliland. The researcher used primary
data during this study, which was collected by use of questionnaires. A pilot study was
conducted to examine the validity and reliability of the research instrument. Content validity
was enhanced through consultation of experts in strategic management such as the university
supervisor. In addition, Average Variance Explained was used to examine the construct
validity of the research instrument. Reliability was tested using Cronbach’s alpha and the
overall Cronbach’s alpha was 0.841. Thematic analysis was used in analysis of qualitative
data and results were presented in prose form. Descriptive and inferential statistic was used
to analyse quantitative data through the aid of statistical software known as SPSS version 22.
Descriptive statistics involved computation of standard deviation, mean, frequency and
percentage. Correlation and multiple regression analysis was used to determine the
relationship between dependent and independent variables. The results were presented in
figures (graphs and pie charts) and tables. The study found that employee involvement has a
positive and significant influence on performance of food and agriculture organization in
Somaliland. Further, the study found out that employee training has a positive and significant
influence on performance of food and agriculture organization in Somaliland. The study also
established that resource allocation has a positive and significant influence on performance of
food and agriculture organization in Somaliland. In addition, the study revealed that change
leadership has a positive and significant influence on performance of food and agriculture
organization in Somaliland. The study therefore recommends that all levels of employees
should be involved in decision making process so that they can give their views. Other
recommendations were that the organization should come up with bonus pay programme
aimed at motivating employees. Further the study recommended that the organization should
establish suggestion boxes to enable employee pass complains and compliments. Further, the
organization management should ensure timely allocation of resources to all departments so
as to ensure the departments remain functioning.
Description
A Research Project Submitted to the School of Business in Partial Fulfillment of the Requirement for the Award of the Degree of Master of Business Administration (Strategic Management) of Kenyatta University, May 2021
Keywords
Strategic Change Management, Performance, Food, Agriculture, Organization, Somaliland