RP-Department of Hospitality Management
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Recent Submissions
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Influence of Staff Training on Sales Control in F&B on Financial Performance of Classified Restaurants in Nairobi County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)This study was to evaluate the influence of staff training on sales control in food and beverage, on the financial performance of classified restaurants in Nairobi County, Kenya. The study focused on determining the ... -
An Integrated Servqual and Gap Model in Evaluating Customer Satisfaction in Budget Hotels in Nairobi City County, Kenya
(IJCAB Publishing Group, 2019)Increasingly, hotel industry has witnessed rapid growth in the 21stcentury and as a result competition within the industry has also intensified. This competition has been fueled by the preoccupation of service quality to ... -
The Intervening Role of Employee’s Awareness on the Relationship between the Adequacy of Welfare and Job Stability of University Catering Employees in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)The study sought to find out the intervening role of employee’s awareness on the relationship between adequacy of welfare and job stability of university catering employee’s in Nairobi City County, Kenya. The study covered ... -
The Mediating Role of Welfare on the Relationship between University Catering Employee’s Pride and Loyalty in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)The study sought to explore the mediating role of welfare on the relationship between catering workers pride and loyalty between public and private universities in Nairobi City County, Kenya. The interrelationship between ... -
The role of procurement procedures in environmental management: A case study of classified hotels in Mombasa County, Kenya
(Hotel and Tourism Management, 2020)This paper sought to examine the role of procurement procedures on environmental management. It adopted a cross-sectional descriptive research design that involved collecting and analyzing data of observations about the ... -
Moderating Effects of Demographic Variables on the Relationship between Working Conditions and Work Safety among Housekeepers of Budget Hotels
(IJAEMR, 2018)This study seeks to determine the moderating effects of hotel housekeeper demographic variables on the relationship between working conditions and safety among budget hotels in the Eastern Region of Ghana. This is carried ... -
Assessment of the Capacity of TVET and University Hospitality Schools in offering Food Safety and Hygiene Training in Kenya
(ijsrm.in, 2018)The purpose of this study was to assess the capacity of TIVET and University hospital schools in offering food safety and hygiene training in Kenya. The major areas of focus were the general availability of basic equipment, ... -
Changing Land Use Patterns and Their Impacts on Wild Ungulates in Kimana Wetland Ecosystem, Kenya
(Hindawi Publishing Corporation, 2014)In Kenya, wildlife numbers have drastically declined due to land use changes (LUCs) over the past three decades.This has affected wildlife habitats by converting them into farmlands and human settlements. This study used ... -
Relationship between Mothers’ Socio Demographic Characteristics and Food Security Status in Kangai and Mutithi Locations of Mwea West Sub County, Kenya
(IISTE, 2016)The purpose of the study was to determine the relationship between mothers’ socio demographic characteristics and food security status in Kangai and Mutithi Locations of Mwea West Sub County, Kenya. The design was cross ... -
Mothers’ and Households’ Food Security Status in Kangai and Mutithi Locations of Mwea West Sub County, Kenya
(IISTE, 2016)The purpose of this study was to investigate household’s food security status. The study was carried out in dry harvesting and wet planting seasons in the two locations of Mwea West Sub County, Kenya, namely, Kangai ... -
The Wildlife Tourism Market to Kenya (2002–2003)
(Taylor & Francis, 2011)An understanding of the wildlife tourism market is fundamental for the development of a competitive and sustainable tourism industry. It is imperative to product development and segmentation, especially with regard to ... -
Performance Enhancement of the Catering Information Systems in e-hotels, through ICT Interventions
(University of Nairobi, 2009) -
Gaining Competitive Advantage in Hotels through the Application of Information Technology: a case of 2 - 5 star rated hotels
(Moi University, 2013)This study was a response to the present crisis in Kenyan hotels that are threatened by a dwindling international market share. It sought to establish a clear relationship between Information Technology Application as ... -
Planning expertise, variables influencing performance outcomes and management of wedding organization firms in Nairobi County, Kenya.
(Global Impact Factor, 2015)Best practices are essential to the survival of Kenyan firms in tourism. Though diversification into wedding organisation has attracted investment from Kenyan entrepreneurs, hardly any information has been documented on ... -
Hospitality Industry Employer’s Expectation of Employees’ Competences in Nairobi Hotels
(Journal of Hospitality Management and Tourism, 2012-04)The purpose of the study was to determine the expectations of hospitality industry employers on employees’ competences. The sample (106) was made up of Human Resource Managers (HRMs) Head of Departments (HODs) and employees. ...
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Influence of Staff Training on Sales Control in F&B on Financial Performance of Classified Restaurants in Nairobi County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)This study was to evaluate the influence of staff training on sales control in food and beverage, on the financial performance of classified restaurants in Nairobi County, Kenya. The study focused on determining the ... -
An Integrated Servqual and Gap Model in Evaluating Customer Satisfaction in Budget Hotels in Nairobi City County, Kenya
(IJCAB Publishing Group, 2019)Increasingly, hotel industry has witnessed rapid growth in the 21stcentury and as a result competition within the industry has also intensified. This competition has been fueled by the preoccupation of service quality to ... -
The Intervening Role of Employee’s Awareness on the Relationship between the Adequacy of Welfare and Job Stability of University Catering Employees in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)The study sought to find out the intervening role of employee’s awareness on the relationship between adequacy of welfare and job stability of university catering employee’s in Nairobi City County, Kenya. The study covered ... -
The Mediating Role of Welfare on the Relationship between University Catering Employee’s Pride and Loyalty in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)The study sought to explore the mediating role of welfare on the relationship between catering workers pride and loyalty between public and private universities in Nairobi City County, Kenya. The interrelationship between ... -
The role of procurement procedures in environmental management: A case study of classified hotels in Mombasa County, Kenya
(Hotel and Tourism Management, 2020)This paper sought to examine the role of procurement procedures on environmental management. It adopted a cross-sectional descriptive research design that involved collecting and analyzing data of observations about the ... -
Moderating Effects of Demographic Variables on the Relationship between Working Conditions and Work Safety among Housekeepers of Budget Hotels
(IJAEMR, 2018)This study seeks to determine the moderating effects of hotel housekeeper demographic variables on the relationship between working conditions and safety among budget hotels in the Eastern Region of Ghana. This is carried ... -
Assessment of the Capacity of TVET and University Hospitality Schools in offering Food Safety and Hygiene Training in Kenya
(ijsrm.in, 2018)The purpose of this study was to assess the capacity of TIVET and University hospital schools in offering food safety and hygiene training in Kenya. The major areas of focus were the general availability of basic equipment, ... -
Changing Land Use Patterns and Their Impacts on Wild Ungulates in Kimana Wetland Ecosystem, Kenya
(Hindawi Publishing Corporation, 2014)In Kenya, wildlife numbers have drastically declined due to land use changes (LUCs) over the past three decades.This has affected wildlife habitats by converting them into farmlands and human settlements. This study used ... -
Relationship between Mothers’ Socio Demographic Characteristics and Food Security Status in Kangai and Mutithi Locations of Mwea West Sub County, Kenya
(IISTE, 2016)The purpose of the study was to determine the relationship between mothers’ socio demographic characteristics and food security status in Kangai and Mutithi Locations of Mwea West Sub County, Kenya. The design was cross ... -
Mothers’ and Households’ Food Security Status in Kangai and Mutithi Locations of Mwea West Sub County, Kenya
(IISTE, 2016)The purpose of this study was to investigate household’s food security status. The study was carried out in dry harvesting and wet planting seasons in the two locations of Mwea West Sub County, Kenya, namely, Kangai ... -
The Wildlife Tourism Market to Kenya (2002–2003)
(Taylor & Francis, 2011)An understanding of the wildlife tourism market is fundamental for the development of a competitive and sustainable tourism industry. It is imperative to product development and segmentation, especially with regard to ... -
Performance Enhancement of the Catering Information Systems in e-hotels, through ICT Interventions
(University of Nairobi, 2009) -
Gaining Competitive Advantage in Hotels through the Application of Information Technology: a case of 2 - 5 star rated hotels
(Moi University, 2013)This study was a response to the present crisis in Kenyan hotels that are threatened by a dwindling international market share. It sought to establish a clear relationship between Information Technology Application as ... -
Planning expertise, variables influencing performance outcomes and management of wedding organization firms in Nairobi County, Kenya.
(Global Impact Factor, 2015)Best practices are essential to the survival of Kenyan firms in tourism. Though diversification into wedding organisation has attracted investment from Kenyan entrepreneurs, hardly any information has been documented on ... -
Hospitality Industry Employer’s Expectation of Employees’ Competences in Nairobi Hotels
(Journal of Hospitality Management and Tourism, 2012-04)The purpose of the study was to determine the expectations of hospitality industry employers on employees’ competences. The sample (106) was made up of Human Resource Managers (HRMs) Head of Departments (HODs) and employees. ... -
Knowledge in food hygiene and hygienic practices differ- in food handlers at a hospital in Nairobi, Kenya
(2013-01)Improper food handling practices and lack of knowledge in food hygiene among food handlers have been implicated as a vehicle of transferring food pathogens causing disease outbreaks. The study adopted a descriptive survey ... -
The Influence of Poverty and Well Being of the Elderly People in Nyanza Province, Kenya
(2012-09-25)Kenya’s population aged 60+ is estimated to be 1.8 million, that is, 9% of the total population and is projected to increase to about 2.2 million by 2012. This raises questions as to the socio-economic situation and ... -
Assessment of Causes of Labour Turnover in Three and Five Star-Rated Hotels in Kenya
(2012-09-25)Studies done regarding labour turnover in the service industry across the world indicate that, the hospitality sector leads with many employees’ changing jobs from time to time. Subsequently, some causes of labour turnover ... -
Factors Influencing Labour Turnover in Three and Five Star - Rated Hotels in Nairobi, Kenya
(2012-09-24)Labour turnover continues to be a contentious issue in the hospitality industry. Employers see the process of staff leaving and being replaced as a natural and inevitable feature of the industry. Labour turnover represents ...
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