DSpace Repository :: Browsing by Author "Gachengo, Lydia"

Browsing by Author "Gachengo, Lydia"

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Critical Success Factors and Project Performance of Airports Authority, Kenya
(The Strategic Journal of Business & Change Management, 2023) Wesonga, Aphaxada Wekesa; Gachengo, Lydia
This study examined the influence of critical success factors on project performance of Kenya Airport Authority. The study was anchored on resource based theory, systems theory and change theory. The study utilized descriptive research design. Staff of KAA who partook in the projects made up the target population for this study based on purposive sampling techniques. Stratified sampling technique was used to select respondents. The data collection was done using questionnaires. Data gathering tools were tested for validity and reliability. Both descriptive and inferential analysis were used to examine the data. The study was conducted with strict adherence to ethical standards. The study discovered that the Kenya Airports Authority's project performance was positively and significantly impacted by stakeholder involvement, management commitment, resource availability, and project team competence. The study concluded that teams can complete a project on time and only use the resources necessary to achieve each goal when there are resources available. All team members are encouraged to contribute to the project by offering original ideas when there is project team competence. For project managers, the management commitment is essential because it offers the tools and resources needed to finish a project successfully, and involving stakeholders facilitates more informed decisionmaking that considers the various needs of stakeholders, including customers. According to the study, the organization should use the project plan to identify the activities required to meet the project's objectives and generate deliverables in order to determine the project's resource requirements. The company should register for conferences, webinars, and seminars as well as training courses to improve the project team members' project management skills. It is imperative that the organization's senior managers take an active role in project management, as their support is crucial to the success of the initiative. To identify its stakeholders, the organization needs to perform a comprehensive stakeholder analysis. The company needs to learn about its internal stakeholders, which include its direct employees, suppliers, contractors, larger partners, and shareholders.
Digital Workplace and Productivity: Evidence from Public Sector in Kenya
(East African Journal of Interdisciplinary Studies, 2025-04) Too, William; Mutuku, Morrisson; Gachengo, Lydia
The digital workplace is a concept of how work is done while emphasizing the utilization of current technologies to enhance productivity, communication, and user satisfaction. Embracing the digital workplace is an important step toward improving service delivery in public sector entities. Public institutions in Kenya undeniably create a conducive environment for economic development. However, public sector productivity in Kenya remains a concern, hindering socio-economic transformation, global competitiveness, and job creation. There has been a longterm decline in overall productivity from 0.45 in 2009 to 0.40 in 2022 with both labor productivity and total factor productivity falling over several decades. Similarly, data showed that the productivity of government MDAs ranges from 45% - 65% which implies the existence of wastage in the majority of the MDAs assessed. It’s against this backdrop that this study assesses the effect of digital workplaces on the national productivity of public sector institutions. The study population included 433 state departments and agencies that have mainstreamed national productivity as provided by the National Productivity and Competitiveness Centre (NPCC). The unit of analysis of the study was 433 MDAs that had mainstreamed national productivity while the unit of the observations was Heads of departments of performance monitoring units in the MDAs. The formula adopted yielded a sample of 204 respondents from the target population. The study further established that digital workplace adoption was a significant driver of productivity, with the strongest direct effect among the digital dynamics components. The regression coefficient for the digital workplace was β = 0.859, p < 0.05, indicating a significant positive relationship. Public institutions that implemented digital workplace technologies, such as remote working platforms, collaborative tools, and digital communication channels, recorded better employee engagement and efficiency. Digital workplace innovations support a flexible and modernized work culture, critical for addressing emerging challenges such as remote operations and hybrid working arrangements.
Influence of International Industry Standards on Vendor Benchmarking Performance at Kenya Airports Authority
(International Journal of Social Science and Humanities Research, 2024-08-13) Mbithi, Lucy Kaswili; Gachengo, Lydia
The aviation sector is always evolving due to the entry of numerous vendors. Airports, like the Kenya Airports Authority, must therefore devise a plan that will allow them to select from a wide range of vendor services and obtain the best ones. Kenya Airports Authority must use vendor benchmarking in order to design a trustworthy supply chain. Even with all the steps Kenya Airports Authority has taken to implement global sourcing, including the adoption of e-auctioning and e-tendering systems, there still appear to be some factors that are impeding the procurement process. It's possible that procurement irregularities affected a portion of the government's flagship project at the Kenya Airports Authority. A descriptive research design was used for this investigation. The KAA supply and procurement department was the focus of the study. The population under study comprised 89 employees who were employed by the organization in that particular department. There was an 89-respondent census conducted. Data was collected using a structured questionnaire as the instrument. During the evaluation at Kenya Airlines, eight surveys were examined. The questionnaires' content validity was employed in this study to ensure their validity. The Cronbach alpha test was utilized to evaluate the reliability of the questionnaires. The quantitative data from the study was analyzed using descriptive statistical analysis, which involved calculating the mean and standard deviation. To further ascertain the degree to which variables influence one another, the study employed inferential statistics. The study found that vendor benchmarking performance at KAA was positively and significantly impacted by international industry standards. The study concludes that the international industry standards play a crucial role in helping organizations ensure that their suppliers meet quality requirements, minimize the risk of defects and delays, and enhance trust and confidence in their supply chain. The study recommends that in order to fully leverage the benefits of international industry standards as a global sourcing norm and address any obstacles, it is crucial for the organization to follow certain recommended procedures
Influence of Organizational Culture on the Performance of Anglican Development Services Eastern Projects in Machakos County, Kenya
(International Journal of Social Science and Humanities Research, 2024) Githu, Sospeter; Gachengo, Lydia
The main goal of Anglican Development Services Eastern is to assist communities in attaining secure livelihoods that include enough food, clean drinking water, steady incomes, climate change resilience, eco-climate, and integrating child protection, disability, HIV/AIDS, and gender issues. A lot of the organization's projects face significant challenges related to time and financial management. Data indicates that among 45 food projects initiated by ADSE in Machakos County from 2018 to 2022, just 15% remain partially operational while the rest have ceased to exist and their whereabouts are unknown following the conclusion of the funding. About half of the projects in ADSE have short durations, become stagnant, fail to impact the community, and a few end up collapsing. Therefore, this study sought to investigate the influence of organizational culture on the performance of Anglican Development Services Eastern Projects in Machakos County, Kenya. This research was conducted using a descriptive research methodology. The focus of this research was 9 projects carried out by the Anglican Development Services Eastern in Machakos County, Kenya. The study had a participation of 54 respondents in total. A survey was conducted with 54 participants. The study utilized a questionnaire as the research tool for all participants. A pilot study involved 6 participants from the same company who were excluded from the main study to evaluate the research tool's reliability and validity. Quantitative data was assessed with descriptive statistics like average and standard deviation, and displayed in tables. Inferential statistics, like correlation analysis and multiple regressions, were utilized to establish the connection between variables. The research discovered that the organizational culture positively impacted the performance of Anglican Development Services Eastern projects in Machakos County, Kenya. The research findings concludes that the culture of an organization influences how its workplace is organized, leading individuals with similar skills and backgrounds to collaborate more efficiently on company projects. The research suggests that in order to enhance its culture, the organization must prioritize effective communication and the project managers need to actively listen to the thoughts and suggestions from all important stakeholders by promoting individual meetings with team members, so they can freely discuss sensitive issues in private.
Monitoring and Evaluation Practices and Performance of Child Protection Project in Plan International, Kenya
(The Strategic Journal of Business and Change Management, 2024) Mutua, Linda Mutindi; Gachengo, Lydia
The main objective of this research was to find out the effects of the methods used by Plan International, Machakos County, Kenya, to track and evaluate its successful child protection projects. The study's objectives included assessing the effectiveness of Plan International Kenya's child protection programs as a whole, as well as individually: M&E design and planning; staff capacity development; stakeholder participation; and baseline surveys. The study assessed the theories of change, resource base management, and program theory, as well as the empirical reviews relevant to this topic. To avoid missing any important details about the issue at hand, this study adopted a mixed-method research design. Participants in Plan International Kenya’s child protection endeavor were the focus of this research. The research utilized a simple random sampling method to ensure that it is reflective of the population as a whole. The validity and reliability of the questionnaire were evaluated using Cronbach's Alpha. Regression analysis was done using the analysis of variance technique (ANOVA). The results revealed that M&E planning and design had positive and substantial regression coefficient values of (0.486), stakeholder’s inclusion had (0.412), M&E capacity building (0.353) and M&E baseline surveys (0.427). Diagnostic test including multi-collinearity were conducted and this study found the data had no collinearity as shown by (VIF<10) for all variables. Based on the study’s findings and conclusion, this study recommends that that the management of the plan international child’s protection programs in liaison with other key policy stakeholders should ensure that work breakdown structure is followed based on the budgetary allocations in order to ensured timely completion of the projects. In addition, M&E Policy should be implemented by ensuring policies on ethical values are upheld and new policies developed by the expenditure management officers which helps to enhance expenditure management. Lastly, future study should concentrate on other M&E methods not included in this study including project progress monitoring, quality monitoring, risk monitoring, and cost monitoring.
Project Management Capabilities and Performance of Projects Implemented by Commercial Banks in Nairobi City County, Kenya
(The Strategic Journal of Business and Change Management, 2023) Charo, Florence; Gachengo, Lydia
This study investigated the relationship between project management capabilities and the success of projects at commercial banks in Kenya. The research focused on four specific areas: influence of managerial skills on project performance, role of stakeholder engagement on commercial bank projects, effect of budget allocation on project performance, and the influence of employee training on selected commercial bank projects in Nairobi City County. The study was based on program theory and stakeholder theory and used a descriptive survey design. The population for the study were project managers from various commercial banks (N=294). A sample of 165 projects were chosen using proportionate stratified random sampling while data was collected through a structured questionnaire administered to project managers. SPSS version 25.0 was used to compute descriptive and inferential statistics, while the results were presented in tables and figures. Results indicated that all four predictor variables had a significant and positive linear relationship with project performance (p < .05). The study recommended that commercial banks should focus on improving managerial skills, increasing stakeholder participation, allocating adequate budgets, and providing relevant employee training to enhance project performance. However, the four variables only explained 57.9% of the variance in project performance, indicating the need for further research to include additional variables and explore other sectors beyond commercial banks. Future studies can also adopt qualitative techniques to supplement the quantitative findings in this study.
Project Management Process and Sustainability of Water and Sanitation Projects by Athi Water Works Development Agency in Nairobi City County
(The Strategic Journal of Business & Change Management, 2024-11) Weibe, Zablon Mogesi; Gachengo, Lydia
In Kenya, despite access to safe water and improved sanitation being a constitutional right, inadequacy of water and sanitation services remain a major problem confronting many people in the country. The sustainability of WASP is therefore questionable which makes it necessary to interrogate project management process in WASP and it ability to ensure sustainability of the projects. This study therefore interrogated how project management process influences sustainability of WASP focusing on the projects by Athi Water Works Development Agency. This was with the intent of assessing how project planning, resources allocation, stakeholders’ involvement and monitoring and evaluation influence sustainability of WASP in Athi Water Works Development Agency in Nairobi City County. The investigation was based on descriptive survey research design, covering 17 completed WASP within Nairobi City County. The census approach was applied where all the 17 projects were covered. A questionnaire was administered to 39 staffs in AWWDA including the chief executive officer (C.E.O), departmental managers, divisional managers and head officers (in charge of the technical operations in the divisions). Qualitative and quantitative analytical methods were employed to analyze the data, and the results presented in tabulated form, graphs and pie charts and interpreted accordingly. Findings revealed that project planning, stakeholders’ involvement, and monitoring and evaluation have significant positive effect on project sustainability. However, resources allocation was found to have insignificant effect on project sustainability. The study recommends among other measures that AWWDA should keep up the good project planning and it must relook into how resources allocation in the projects is been managed to ensure that the same is done in such a manner that it actually benefits the project and hence the project beneficiaries for improved sustainability.
Resource Management Practices and Sustainability of Water Projects in Tana River County, Kenya
(The Strategic Journal of Business & Change Management, 2024-10) Jama, Juma; Gachengo, Lydia
The general objective of this study was to assess the effect of project resource management practices on the sustainability of water projects in Tana River County, Kenya. The study was guided by the following specific objectives; to establish the effect of resource planning, resource scheduling, resource allocation and resource monitoring on the sustainability of water projects in Tana River County, Kenya. The study was anchored on theory of project management, theory of constraints theory of resource-based view. Descriptive survey was employed. This study targeted 83 project stakeholders consisting of 5 county officials under the County Environment, Water, Natural Resources & Climate Change, 13 project managers as well as 65 project management committee members. Resource planning, resource scheduling and resource monitoring were found to have a positive and significant effect on project performance. Resource allocation was found to have insignificant effect on sustainability of water projects in Tana River County. The study recommended on resource planning that according to job and efficiency requirement, more workers during busy hours, and fewer staff at slower times. The study recommended different approaches to task scaling and planning on asset management. The study recommended that project managers should be mindful of the scope of the project they are operating on, because the greater the nature of the project, the more they will decide how to distribute the money. The different techniques in use should include basic and common methods such as scientific analysis meetings such as earned value analysis and critical path analysis
The Effect of Inventory Management on Performance of Selected Naivas Supermarkets in Nairobi City County, Kenya
(Journal ofProcurement and Supply Chain, 2025-06) Kogei, Gillian Jemutai; Gachengo, Lydia
Electronic supply chain management has emerged to be a core area and source of implementation in contemporary business environments, especially the retail sector. Naivas supermarket has continued to rely on the traditional supply chain which has caused it not to achieve its optimum performance as concerns market penetration, sales revenue actualization, customer fulfilment, and right-time delivery. The study investigated the role of inventory management as an aspect of electronic supply management on the performance of the retail sector in Nairobi County, Kenya. The study settled on a descriptive research design to investigate a sample size of 137 staff members from 8 randomly selected Naivas supermarkets in Nairobi city county. Semi-structured questionnaires were utilized to gather first-hand data from targeted respondents. Reliability and validity in this study was also determined. Reliability was examined using a threshold of 0.70 of the Cronbach alpha value. The element of inventory management practices exceeded the threshold and thereby deemed reliable. Quantitative analysis revealed that inventory management (β=0.342, p=0.031) showed moderate impact, limited by partial manual processes. To enhance performance through inventory management practices, Naivas should prioritize full automation of inventory tracking using IoT and AI-driven systems, building on the moderate but significant impact found in the study. Implementing vendor-managed inventory with key suppliers would further optimize stock levels, leveraging the strong correlation between SRM and inventory efficiency. Additionally, staff training programs should be introduced to ensure seamless adoption of these technologies and address residual manual verification issues noted by respondents. Future research should explore long-term digital transformation outcomes and AI/blockchain applications in Kenya’s retail sector.

Browsing by Author "Gachengo, Lydia"

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