Critical Success Factors and Project Performance of Airports Authority, Kenya
Loading...
Date
2023
Journal Title
Journal ISSN
Volume Title
Publisher
The Strategic Journal of Business & Change Management
Abstract
This study examined the influence of critical success factors on project performance of Kenya Airport Authority.
The study was anchored on resource based theory, systems theory and change theory. The study utilized
descriptive research design. Staff of KAA who partook in the projects made up the target population for this
study based on purposive sampling techniques. Stratified sampling technique was used to select respondents.
The data collection was done using questionnaires. Data gathering tools were tested for validity and reliability.
Both descriptive and inferential analysis were used to examine the data. The study was conducted with strict
adherence to ethical standards. The study discovered that the Kenya Airports Authority's project performance
was positively and significantly impacted by stakeholder involvement, management commitment, resource
availability, and project team competence. The study concluded that teams can complete a project on time
and only use the resources necessary to achieve each goal when there are resources available. All team
members are encouraged to contribute to the project by offering original ideas when there is project team
competence. For project managers, the management commitment is essential because it offers the tools and
resources needed to finish a project successfully, and involving stakeholders facilitates more informed decisionmaking that considers the various needs of stakeholders, including customers. According to the study, the
organization should use the project plan to identify the activities required to meet the project's objectives and
generate deliverables in order to determine the project's resource requirements. The company should register
for conferences, webinars, and seminars as well as training courses to improve the project team members'
project management skills. It is imperative that the organization's senior managers take an active role in
project management, as their support is crucial to the success of the initiative. To identify its stakeholders, the
organization needs to perform a comprehensive stakeholder analysis. The company needs to learn about its
internal stakeholders, which include its direct employees, suppliers, contractors, larger partners, and
shareholders.
Description
Article
Keywords
Citation
Wesonga, A. W., & Gachengo, L. (2023). Critical success factors and project performance at Kenya Airports Authority, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 1373 – 1387. http://dx.doi.org/10.61426/sjbcm.v10i4.2824