Influence of International Industry Standards on Vendor Benchmarking Performance at Kenya Airports Authority
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Date
2024-08-13
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International Journal of Social Science and Humanities Research
Abstract
The aviation sector is always evolving due to the entry of numerous vendors. Airports, like the Kenya
Airports Authority, must therefore devise a plan that will allow them to select from a wide range of vendor services
and obtain the best ones. Kenya Airports Authority must use vendor benchmarking in order to design a trustworthy
supply chain. Even with all the steps Kenya Airports Authority has taken to implement global sourcing, including
the adoption of e-auctioning and e-tendering systems, there still appear to be some factors that are impeding the
procurement process. It's possible that procurement irregularities affected a portion of the government's flagship
project at the Kenya Airports Authority. A descriptive research design was used for this investigation. The KAA
supply and procurement department was the focus of the study. The population under study comprised 89 employees
who were employed by the organization in that particular department. There was an 89-respondent census
conducted. Data was collected using a structured questionnaire as the instrument. During the evaluation at Kenya
Airlines, eight surveys were examined. The questionnaires' content validity was employed in this study to ensure
their validity. The Cronbach alpha test was utilized to evaluate the reliability of the questionnaires. The quantitative
data from the study was analyzed using descriptive statistical analysis, which involved calculating the mean and
standard deviation. To further ascertain the degree to which variables influence one another, the study employed
inferential statistics. The study found that vendor benchmarking performance at KAA was positively and
significantly impacted by international industry standards. The study concludes that the international industry
standards play a crucial role in helping organizations ensure that their suppliers meet quality requirements,
minimize the risk of defects and delays, and enhance trust and confidence in their supply chain. The study
recommends that in order to fully leverage the benefits of international industry standards as a global sourcing norm
and address any obstacles, it is crucial for the organization to follow certain recommended procedures
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Mbithi, L. K., & Gachengo, L. (2024). Influence of international industry standards on vendor benchmarking performance at Kenya Airports Authority. International Journal of Social Science and Humanities Research, 12(3), 182–190. Research Publish Journals. https://doi.org/10.5281/zenodo.13310441