MST-School of Business

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This collections contains bibliographic information and abstracts of Master theses and dissertation in the School of Business held in Kenyatta University Library

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Browsing MST-School of Business by Author "Abel Anyieni"

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    Challenges facing effective information and communications technology (ICT) implementation in selected public secondary schools in Nakuru north district Nakuru County
    (2014-06-26) Nyaga, Njeri Serah; Abel Anyieni
    ICT in education has the potential to enhance the quality of teaching and learning. However opportunities for realizing the benefits of using ICT in education face a number of challenges in developing countries. This study thus set out to investigate challenges facing effective ICT implementation in selected Public Secondary Schools in Nakuru North District Nakuru County. The main objective of the study was to explore factors that challenge effective ICT implementation which can play a significant role in equalizing opportunities for marginalized groups and communities. Head teachers, Deputy Head teachers and teachers in Public Secondary Schools in Nakuru North District formed the target population. Systematic sampling technique was used to select ten schools from a list organized in order of performance of Mock exams (2012) by public secondary schools in Nakuru North District. Eight (8) teachers were randomly selected from each school for the study giving a total of 80 teachers. Head teachers and deputy head teachers were purposively selected from the ten selected schools to have a total of ten head teachers and ten deputy head teachers. The total sample size for the study was 100 respondents. The research design used was a descriptive survey design. Research instruments employed were questionnaires with open-ended and structured questions. Data collected was both quantitative and qualitative. Percentages and frequency distributions were used to analyze the collected data with the aid of Microsoft excel and statisticalpackage for social sciences (SPSS Version 16.0). The data was presented using tables, bar charts and pie-charts.Based on the findings of the research it was concluded that there were a number of challenges facing effective implementation of ICT in schools in Nakuru North District. These challenges included: few computers and computer labs, insufficient internet connectivity, power unreliability and lack of sufficient equipment such as LCD projectors, speakers among others to enhance effective implementation. The study also concluded that efforts by the ministry to sustain ICT implementation projects in schools are very minimal especially in the rural districts. In addition the study also concluded that even though there are few ICT specialists the specialists are there as there a number of people who are computer literate. From the findings the following recommendations were made:The government should put measures to assess how ICT programs are being integrated and implemented in rural district secondary schools and reliable power supply, sufficient equipment and free internet preferably WI-FI (a facility allowing computers, smartphones, or other devices to connect to the internet or communicate with one another wirelessly within a particular area) should also be set in the rural areas by the government to enhance effective implementation of ICT in the schools within that area.
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    Effects of total quality management implementation in performance of microfinance institutions in Kenya: (a case of k-rep development agency (KDA)
    (2014-06-24) Mukonyo, Muia Faith; Abel Anyieni
    Total quality management (TQM) has been proposed to improve business performance and received considerable attention in recent researches .Despite the recent research efforts on effects on total quality management, little work has been done on effects of total quality management implementation in performance of microfinance institutions in Kenya, particularly K-rep Development Agency(KDA). This study sought to establish effects of total quality management implementation in performance of micro-finance institutions in Kenya. The scope of the study targeted micro finance institutions with particular focus on k-rep development agency. The area under study was k-rep development Agency Nairobi region which covers Nairobi and Nakuru counties. The general purpose of the study was to examine the effects of total quality management implementation on business performance in micro finance institutions (MFIs) and the specific objectives were to establish whether Customer Focus in TQM affected business performance in microfinance institutions, to determine whether management leadership in TQM affected business performance in microfinance institutions and examined whether employee involvement in TQM affected business performance in microfinance institutions. This study adopted descriptive and quantitative data design. The main instruments in data collection used were semi-structured questionnaires targeting senior level management, senior business development officers, business development officers, and office assistants. The data was finally coded, analyzed, and presented by means of tables, means, frequencies and standard deviations with assistance of statistical packages for social science (SPSS).The study concluded that excellent performance level is not being realized by the organization, organization focuses on current and future customer need, Leadership though considered to have influence in business performance of the organization has not been given the required level of attention. The study also concluded that employee involvement though considered to have influence in business performance of the organization has not been maximum attention. The study recommended leadership to improve on their level of motivation of their employees, work together and collect information that suggests new approaches. Further studies have also been recommended on MFIs.
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    Factors to consider when going globally (a case of Kenya Commercial Bank)
    (2013-01-15) Otwori, Kennedy D.; Abel Anyieni
    This study assessed, factors to consider when going globally. The main objective was to investigate the factors to consider when going globally (a case of Kenya Commercial Bank Branches, Kenya). The specific objectives were; to determine the extent to which Social factor affecting Kenya Commercial Bank when considering going global, to establish the extent to which economic environment affect Kenya Commercial Bank when considering going global, to investigate the extent to which technological factor affect Kenya commercial bank when considering going global and to assess the extent to which legal factor affect Kenya commercial bank when considering going global. The study adopted a survey research design. The target population was senior, management staff of Kenya Commercial Bank. Simple random sampling was used to select the Managers to be studied and on data collection. The study used both primary and secondary data collection methods. The primary data was collected using questionnaires. Secondary data was obtained from the books and records from the bank records. Qualitative data analyzed qualitatively using content analysis based on analysis of meanings and implications emanating from respondents information and documented data. Descriptive statistics was used to analyze quantitative data. The descriptive statistics included frequency counts, means and percentages. Statistical inferences were drawn using correlation analysis, and regression analysis. Quantitative data was presented using frequency tables, bar graphs and pie charts. Qualitative data was analyzed by arranging responses according to the research questions and objectives. The study found out that the respondents strongly agreed that local culture of host country promoted effective business environment and good foreign relationship with host country was a determinant when considering global. The study found out that employees can be scattered geographically but still work as team members even if distance apart and that manual work procedures had been replaced with automated work procedures, work flows and process respectively, KCB have been able to respond to changes in the market place. The study concluded that local culture of host country promoted effective business environment and that a good foreign relationship with host country was a determinant when considering global. The study further concluded that-monetary policies determined KCB going global and that interest rate in the host country was: a factor when going global. Additionally, the study concluded that employees can be scattered geographically but still work as team members even if distance apart and that manual work procedures had been replaced with automated work procedures, work flows and process. Finally, the study concluded that laws of hiring and promotion were considered and that tax: laws of host country hindered KCB going global.