Factors to consider when going globally (a case of Kenya Commercial Bank)
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Date
2013-01-15
Authors
Otwori, Kennedy D.
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Abstract
This study assessed, factors to consider when going globally. The main objective was to investigate the factors to consider when going globally (a case of Kenya Commercial Bank Branches, Kenya). The specific objectives were; to determine the extent to which Social factor affecting Kenya Commercial Bank when considering going global, to establish the extent to which economic environment affect Kenya Commercial Bank when considering going global, to investigate the extent to which technological factor affect Kenya commercial bank when considering going global and to assess the extent to which legal factor affect Kenya commercial bank when considering going global. The study adopted a survey research design. The target population was senior, management staff of Kenya Commercial Bank. Simple random sampling was used to select the Managers to be studied and on data collection. The study used both primary and secondary data collection methods. The primary data was collected using questionnaires. Secondary data was obtained from the books and records from the bank records. Qualitative data analyzed qualitatively using content analysis based on analysis of meanings and implications emanating from respondents information and documented data. Descriptive statistics was used to analyze quantitative data. The descriptive statistics included frequency counts, means and percentages. Statistical inferences were drawn using correlation analysis, and regression analysis. Quantitative data was presented using frequency tables, bar graphs and pie charts. Qualitative data was analyzed by arranging responses according to the research questions and objectives. The study found out that the respondents strongly agreed that local culture of host
country promoted effective business environment and good foreign relationship with host country was a determinant when considering global. The study found out that employees can be scattered geographically but still work as team members even if distance apart and that manual work procedures had been replaced with automated work procedures, work flows and process respectively, KCB have been able to respond to changes in the market place. The study concluded that local culture of host country promoted effective business environment and that a good foreign relationship with host country was a determinant when considering global. The study further concluded that-monetary policies determined KCB going global and that interest rate in the host country was: a factor when going global. Additionally, the study concluded that employees can be scattered geographically but still work as team members even if distance apart
and that manual work procedures had been replaced with automated work procedures, work flows and process. Finally, the study concluded that laws of hiring and promotion were considered and that tax: laws of host country hindered KCB going global.
Description
Department of Business Administration, 50 p. The HG 3881 .K4O8 2012
Keywords
Banks and banking, International --Commercial Bank --Kenya, Globallization