Organizational Capabilities and Project Performance of Not-For-Profit Organizations in Nairobi City County, Kenya

dc.contributor.authorWairia, Nyangaria David
dc.date.accessioned2025-07-31T16:47:38Z
dc.date.available2025-07-31T16:47:38Z
dc.date.issued2025-06
dc.descriptionA Project Submitted of the School of Business, Economics, and Tourism In Partial Fulfillment Of The Requirement For The Award Of The Degree Of Masters In Business Administration (Project Management) Of Kenyatta University, June 2025 Supervisor: 1.Paul Sang
dc.description.abstractNon-Governmental Organizations (NGOs) working in Nairobi City County face unique and unexpected difficulties due to limited resources and an inability to creatively adapt to changing development needs. According to the National Survey of NGOs Report only 13% of NGOs actively participated in Constituency Development Fund (CDF) initiatives, and overall involvement in Local Development Initiatives (LDIs) remains low, with key barriers identified as funding constraints (41%), inadequate technical capacity (13%), and limited community engagement (21%). Existing studies have linked NGO project underperformance to internal challenges such as poor management, inefficient resource allocation, and lack of team capacity. However, few studies have systematically examined how internal organizational capabilities such as resource allocation, team competence, innovation, and structure specifically influence the performance of NGO projects in Nairobi. This study specifically looked into how the project performance of non-profit organizations in Nairobi County was impacted by organizational structure, resource allocation, project team competency, and innovation competency. The diffusion of innovation theory, human capital, and contingency, institutional, and resource-based view theories all provided support for this study. The study was based on a descriptive research design. The study population was chosen through the efforts of Nairobi City County's Kenyan non-profit organizations. Seventy project managers and 140 project employees made up the study's 210 participants. Simple random sampling was used to choose the respondents, while stratified random sampling was used to choose the sample NGOs. There were 138 responders in the sample. A semi-structured questionnaire was employed in the study to gather primary data. In Nairobi County, four non-governmental organizations took part in a pilot study. The current study evaluated the questionnaire's validity using criteria, construct, and content validity. Thematic analysis techniques, which make it easier to identify, investigate, and interpret patterns in qualitative data, were used to examine the data. Descriptive statistics like frequency, percentage, mean, and standard deviation were used to analyze the quantitative data. Multiple regression analysis and correlation analysis were among the inferential statistics employed in this study. Most projects were inefficient in terms of quality, cost, and timely delivery, and those that were finished only partially satisfied client needs, according to the findings. The findings also showed that many of the finished projects had poor planning. This study shows how the successful development had a positive effect on project performance and team effectiveness. Additionally, this study has shown that the change in project organization structure may be caused by several factors, including the hiring of key personnel with little experience. The study concluded that project managers could successfully assign and manage resources if they were distributed effectively
dc.description.sponsorshipKenyatta University
dc.identifier.urihttps://ir-library.ku.ac.ke/handle/123456789/30990
dc.language.isoen
dc.publisherKenyatta University
dc.titleOrganizational Capabilities and Project Performance of Not-For-Profit Organizations in Nairobi City County, Kenya
dc.typeThesis
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