Monetary Rewards and Promotion Initiatives on Employee Performance in Kenya Revenue Authority in Nairobi City County
| dc.contributor.author | Wango, Mercy Njoki | |
| dc.contributor.author | Makhamara, Felistus | |
| dc.date.accessioned | 2026-01-22T13:19:14Z | |
| dc.date.available | 2026-01-22T13:19:14Z | |
| dc.date.issued | 2025-08 | |
| dc.description | Article | |
| dc.description.abstract | This study examined the influence of motivational rewards and promotion initiatives on employee performance at the Kenya Revenue Authority in Nairobi City County. The methodology used in the study was descriptive research design. The organization targeted was Kenya Revenue Authority and the respondents were 338 employees. The sample design used was stratified technique and the selection of the respondents was done using simple random sampling method. The sample size was 183 respondents determined by applying Taro Yamane formula. The type of data collection tool used was a semi-structured questionnaire. Piloting of questionnaire was done at Customs Services Department involving 18 respondents who represented 10% of the sample size. The validity of the instrument was ensured by applying the content and face validity assessments. The reliability was determined by using Cronbach’s alpha coefficient in which the study achieved and aggregate alpha value of 0.774 which meant that the questionnaire items were reliable. The quantitative data was analysed using descriptive statistics and use of inferential statistics like correlation analysis and regression analysis. The presentation of results was in tables. The study revealed that monetary rewards (β=0.0215, p=0.003) and promotion (β=0.0306, p=0.002) significantly influence the employee performance. The study concludes that a well-organized monetary reward system demonstrates to employees that the company appreciates their accomplishments and the methods they use, promoting desirable behaviors, enhancing morale, and reinforcing company culture. Promotion demonstrates the organization’s dedication to developing current talent and valuing diligent efforts, boosting motivation and fostering loyalty to the company. the recommendation brought from the conclusions were that there is need to provide incentives such as bonuses and revenue sharing programs for present recognition of employees who are contributing much to the organization at the same time promoting better performance. The organization must guarantee that employees comprehend their roles, responsibilities, and performance expectations from the very beginning to empower them to work towards defined objectives. | |
| dc.identifier.citation | Wango, M. N., & Makhamara, F. (2025). Monetary rewards and promotion initiatives on employee performance in Kenya Revenue Authority in Nairobi City County. The Strategic Journal of Business & Change Management, 12 (3), 505 – 518. http://dx.doi.org/10.61426/sjbcm.v12i3.3341 | |
| dc.identifier.uri | http://dx.doi.org/10.61426/sjbcm.v12i3.3341 | |
| dc.identifier.uri | https://ir-library.ku.ac.ke/handle/123456789/32193 | |
| dc.language.iso | en | |
| dc.publisher | Strategic Journals | |
| dc.title | Monetary Rewards and Promotion Initiatives on Employee Performance in Kenya Revenue Authority in Nairobi City County | |
| dc.type | Article |