Strategic Innovation and Organizational Performance of Sarova White Sands in Mombasa County – Kenya
| dc.contributor.author | Amuti, Mathews Ondiek | |
| dc.contributor.author | Wainaina, Lawrence | |
| dc.date.accessioned | 2025-10-29T08:11:15Z | |
| dc.date.available | 2025-10-29T08:11:15Z | |
| dc.date.issued | 2025-04 | |
| dc.description | Article | |
| dc.description.abstract | The study's goal was to discover how strategic innovations affect Kenyan hotels' performance. The Sarova White Sands beach resort and Spa in Mombasa County, Kenya, was the subject of the study. The broad literature analysis made it clear that innovations have a transformative impact on the productivity and operational efficiency of hotels as a whole. Despite praises for advancements in service areas such as hotels, the hotel sector performance has continued to worsen over the previous ten years, and Sarova White Sands Hotel has not been spared. The study's specific objective was to explore the influence of organizational innovation on the performance of the Sarova White Sands hotel in Mombasa. The study's theoretical framework was built on the organizational innovation theory and the Theory of Performance. In terms of research methodology, the study employed a cross-sectional and descriptive research designs to determine the relationship between the studied variables. The targets demographic, comprised of 46 respondents, were the management and supervisory employees of Mombasa's Sarova White Sands Beach Resort. Due to the small size of the population of interest, the researcher conducted a census. A structured questionnaire was utilized to gather primary data, and relevant web resources, such as journals and hotel reviews, were used to gather secondary data. To examine the data tools' internal consistency and validity, a pilot test was carried out. The SPSS v.25 was applicable to conduct a quantitative analysis of the data gathered through surveys. The data was subjected to descriptive statistics, correlation analysis and regression analysis. Where appropriate, frequency tables were used to present the results. The results indicated that organizational innovation (β = 0.363, p = 0.022, 95% CI = 0.055 to 0.670) statistically significantly predicted the performance of Sarova White Sands Beach Resort and Spa in Mombasa. The study concludes that organizational innovation statistically significantly predicted the performance of Sarova White Sands Beach Resort in Mombasa County, Kenya. Therefore, increased use of organizational innovation would result in improved performance of the hotel. The management of Sarova White Sands Beach Resort should study their strategic innovations closely in order to understand the best innovations to create and put into practice that have the potential to boost performance. Policy makers in the hospitality industry should conduct a strategic review of policies in the sector with a view of strengthening and aligning the policies towards supporting the adoption of strategic innovations in the hotel business. | |
| dc.identifier.citation | Amuti, M. O., & Wainaina, L. (2024). Strategic innovation and organizational performance of Sarova White Sands in Mombasa County – Kenya.IJARKE Business & Management Journal, 6(3), 70–84. [https://doi.org/10.32898/ibmj.01/6.3article10](https://doi.org/10.32898/ibmj.01/6.3article10) | |
| dc.identifier.issn | 2617-4138 | |
| dc.identifier.other | DOI: 10.32898/ibmj.01/6.3article10 | |
| dc.identifier.uri | https://ir-library.ku.ac.ke/handle/123456789/31870 | |
| dc.language.iso | en | |
| dc.publisher | IJARKE | |
| dc.title | Strategic Innovation and Organizational Performance of Sarova White Sands in Mombasa County – Kenya | |
| dc.type | Article |