Strategy Implementation and Organizational Performance of the Technical and Vocational Education and Training Authority, Nairobi City County, Kenya

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Date
2025-05
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Kenyatta University
Abstract
Education and training are fundamental to human capital development, with Technical Vocational Education and Training serving as a critical channel by equipping learners with practical, industry relevant skills across diverse sectors; aligned with Kenya’s Vision 2030, the government prioritizes Technical Vocational Education and Training as a catalyst for technological innovation and socioeconomic transformation, yet challenges persist in enhancing online management systems, training tools, human resource capacity, retention, and research, necessitating focused implementation of the 2023–2028 strategic framework emphasizing quality, relevance, accessibility, equity, leadership, funding, technology, and knowledge management to improve sector performance, where successful strategy implementation is measured by the extent to which organizational outcomes meet or exceed planned targets, with shortfalls indicating weaknesses in strategy or execution. This study examined the effect of strategy implementation and organizational performance of the Technical and Vocational Education and Training Authority, focusing on resource allocation, organizational culture, strategic leadership, and organizational structure, underpinned by institutional theory, the resource-based view, and the balanced scorecard framework in Nairobi City County, Kenya. Employing a descriptive research design, the study targeted all 70 employees-including directors, senior management, and administrative staff-using a census approach due to the small population size. Data were collected through both primary and secondary sources via open- and closed-ended questionnaires, with a pilot study conducted to ensure instrument validity (content, construct, criterion) and reliability (Cronbach’s alpha). Descriptive statistics (mean, standard deviation) and inferential analysis (multiple linear regression) were applied to analyze the data. Ethical considerations were rigorously observed, ensuring participant rights, confidentiality, and data privacy throughout the research process. Outcomes unveiled that resource allocation capabilities inversely affected performance insignificantly; organizational culture insignificantly and positively affected performance; strategic leadership affected performance of these organizations positively yet in an insignificant manner, while organizational structure displayed significant positive effect on Technical Vocational Education and Training Authority’s performance. The study indicates that Technical Vocational Education and Training Authority should prioritize optimizing its organizational design and formal structures to enhance operational efficiency and strategic goal attainment, while also reassessing resource distribution and cultural initiatives to better support performance outcomes. The study recommended that the government should implement policies that prioritize the continuous assessment and refinement of the organizational structure. This policy should mandate regular evaluations of the current organizational framework to ensure that it aligns with the Authority's strategic goals and the evolving demands of the Technical Vocational Education and Training sector
Description
A Research Project Submitted to the School of Business, Economics and Tourism in Partial Fulfillment for the Award of A Degree in Master of Business Administration (Strategic Management) of Kenyatta University, May 2025. Supervisor Sarah Kamau
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