Organisational Development Interventions and Employee Productivity in Water and Sanitation Companies in Kenya: A Case of Kitwasco
| dc.contributor.author | Mbai, Mercy | |
| dc.date.accessioned | 2025-02-14T13:21:14Z | |
| dc.date.available | 2025-02-14T13:21:14Z | |
| dc.date.issued | 2024-10 | |
| dc.description | A Research Project Submitted to the School of Law, Arts and Social Sciences in Partial Fulfilment of the Requirements for the Award of the Degree of Master of Arts in Public Policy and Administration of Kenyatta University, October 2024. Supervisor Benjamin Kimolo | |
| dc.description.abstract | Employee productivity is a critical outcome variable influenced by various organisational development interventions. High productivity is essential for any company's profitability and success. Factors such as rising costs, slowing growth, and increased financial stress have contributed to a decline in employee productivity. This study focused on organisational development interventions and employee productivity among water and sanitation companies in Kenya, a case of Kitui Water and Sanitation Company (KITWASCO). Specifically, the study focused on the effects of human process interventions, techno-structural interventions, human resource management interventions, and strategic change interventions on employee productivity. The study was guided by Kurt Lewin's Change Theory as the anchoring theory and two complementary organisational development theories, The Burke-Litwin Model, and John Kotter's Eight- Step Change Model. The study adopted a cross-sectional research design, where census survey informed the data collection process. 124 respondents formed the target population. Data was collected using semi-structured questionnaires and interview schedules. The process of data analysis involved both descriptive and inferential analysis, and a multiple linear regression was adopted in assessing the relationship between human process interventions, techno-structural interventions, human resource management interventions, strategic change interventions and employee productivity. The study findings were presented in charts, figures and tables. Anonymity, confidentiality of the respondents’ responses were assured, and permits from Kenyatta University, and NACOSTI were processed. Study findings indicated that human process, Techno- structural, and strategic change interventions had a significant positive effect on employee productivity in KITWASCO. Nonetheless, human resource management interventions had a significant negative effect on employee productivity in KITWASCO. Thus, the study recommends for the development of tailored programs, restructuring organisational processes, and fostering a culture of change and innovation. | |
| dc.description.sponsorship | Kenyatta University | |
| dc.identifier.uri | https://ir-library.ku.ac.ke/handle/123456789/29601 | |
| dc.language.iso | en | |
| dc.publisher | Kenyatta University | |
| dc.title | Organisational Development Interventions and Employee Productivity in Water and Sanitation Companies in Kenya: A Case of Kitwasco | |
| dc.type | Thesis |