Administrative System and Employee Performance in Devolved Government Units in Nairobi County, Kenya
| dc.contributor.author | Ndavi Andrew Mutuku | |
| dc.date.accessioned | 2026-02-05T08:49:09Z | |
| dc.date.available | 2026-02-05T08:49:09Z | |
| dc.date.issued | 2025-10 | |
| dc.description | A Research Project Submitted to the School Law, Arts and Social Sciences in Partial Fulfilment of the Requirements for the Award of the Degree of Master of Arts in Public Policy and Administration of Kenyatta University Supervisor David Minja | |
| dc.description.abstract | In today's dynamic and competitive transnational environment, the performance of staff stands as a critical factors influencing transnational success and effectiveness. The devolved administrative units were aimed to enhance government accessibility to citizens, empower local communities, and build capacity for sustainable development. Despite the increased emphasis on employee performance within the devolved administrative units in Kenya, challenges persist that affect effectiveness and efficiency at the county level. The study examined the effect of compensation, work environment, organizational policy compliance, and leadership style on staff performance in Nairobi County, Kenya. Heisenberg's Two-Factor, Mas-low's Hierarchy of Needs, and Existence, Relatedness, Growth (ERG) theories were adopted to inform the conceptualization of the study variables and relationships. Using a Mixed-methods research design, the study concentrated on specified population of 271 comprising of employees working within the administrative units of Nairobi County, and the sample size was 162 respondents. Stratified and convenience sampling were used on the respondents. The study adhered to research ethical guidelines prioritizing confidentiality and voluntary participation among respondents. Descriptive statistics such as standard deviations, frequencies, and means were calculated to summarize the attributes of the data, while inferential statistical techniques used to respond the research questions were linear regression analysis and correlation analysis. Results were displayed in tables, charts and figures, for quantitative data, while for qualitative data, thematic analysis was used.Study results indicated compensation, work environment, and leadership style exerted a positive and substantial influence effect on staff performance in Nairobi County, Kenya. While organizational policy compliance possessed a negative and significant effect on employee performance. The study strongly recommends a review on the policy adherence, training and awareness programs, and leadership styles. Thus, the study suggests that future studies should narrow the scope for policy compliance and leadership style in order to subtly determine the impact on staff performance. | |
| dc.identifier.uri | https://ir-library.ku.ac.ke/handle/123456789/32276 | |
| dc.language.iso | en | |
| dc.publisher | Kenyatta University | |
| dc.title | Administrative System and Employee Performance in Devolved Government Units in Nairobi County, Kenya | |
| dc.type | Thesis |