Challenges in Using Closed-Circuit Television in Police Operations in Nairobi City County, Kenya
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Date
2023
Authors
Kirui, G
Muiya, B
Ochieng, D
Waithaka, S
Journal Title
Journal ISSN
Volume Title
Publisher
Strategic Journals of Business & Change Management
Abstract
Despite the police-operated closed-circuit television (CCTV) system in Nairobi City County being operational
since mid-2015, insecurity remains a big problem. Hence, this study endeavored to establish the challenges
hindering its effective use. The study used a convergent parallel mixed-methods design, integrating data from
surveys, focus groups, and key informant interviews. The study sample was obtained from police officers
operating CCTV and those attached to police stations in Nairobi County using cluster sampling and purposive
sampling. Descriptive statistics were used to analyze quantitative data, while thematic analysis was used to
analyze qualitative data. Findings showed that the most significant challenges confronting the CCTV system
were inadequate funding, surveillance evasion, CCTV vandalism, and unrealistic public expectations. The
study concluded that the system was underperforming and risked collapsing. It recommended increased and
timely funding for the system, quick responses and harsher penalties for CCTV vandalism, and public
awareness of CCTV.
Description
Article
Keywords
CCTV Use, Police Operations, Challenges, Public Space, Camera Site
Citation
Kirui, G., Muiya, B., Ochieng, D., & Waithaka, S. (2023). Challenges in using closed-circuit television in police operations in Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 10(1), 635-648.