Managerial Capabilities and Performance of Kenya Railways Corporation, Kenya
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Date
2025-03
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Kenyatta University
Abstract
One of the corporations that has portrayed poor performance as a result of managerial issues is the Kenya Railways Corporation. This entity was forced to engage in restructuring as a result of poor performance. This resulted in some long-serving managers given the option of accepting junior positions or exit. The shaking up of the top mantle at Kenya Railways is an indication of lack of optimal managerial capabilities in running the affairs of the corporation. This study aims to investigate the impact of managerial capabilities on the performance of Kenya Railways Corporation. The specific objectives of this research include assessing the influence of networking, opportunity sensing, opportunity seizing, and innovation capability on the performance of Kenya Railways Corporation. This study was informed by the theories of Resource-Based View, Agency along with Dynamic Capability. There was the use of descriptive and explanatory research design which helped in meeting the study’s objectives. The research had Kenya Railways Corporation as its unit of analysis. A total of 192 employees from finance, procurement, operations, and legal departments formed the target population. In arriving at the target sample of the study, there was the use of census sampling technique whereby all the 192 employees from the selected departments formed the sample for the study. The main data collection tool in this research was the questionnaire administered through drop and pick method. Before giving questionnaires to the respondents, there was a test for validity and reliability of this research instrument. After ascertaining this, the researcher then proceeded to the field to collect data. The collected data was then analyzed using descriptive along with inferential statistics after feeding data on SPSS version 2.1. Analyzed data was presented in figures, tables as well as graphs. The research findings indicate that robust networking, opportunity sensing, opportunity seizing, and innovation capabilities significantly enhance the performance, profitability, and resilience of Kenya Railways Corporation, despite some differing views on their effectiveness and associated risks. Kenya Railways Corporation should enhance networking strategies, optimize opportunity sensing, strengthen opportunity seizing capabilities, promote an innovation culture, and engage in continuous evaluation and adaptation to maximize performance and responsiveness to market changes.
Description
A Research Project Submitted to the School of Business, Economics and Tourism in Partial Fulfillment of Requirements for the Award of the Degree of Master of Business Administration (Strategic Management Option) of Kenyatta University, August 2024.
Supervisor
Abel Anyieni