Occupational Health and Safety Practices and Employee Productivity at the Kenya National Civil Registration Office, Nairobi City County, Kenya

dc.contributor.authorOtieno,Christine Auma
dc.date.accessioned2026-02-10T12:55:25Z
dc.date.available2026-02-10T12:55:25Z
dc.date.issued2025-12
dc.descriptionA Research Project Submitted to the School of Law, Arts and Social Sciences in Partial Fulfillment of the Requirements for the Award of Degree of Master of Arts in Public Policy and Administration of Kenyatta University. December, 2025 Supervisor Weldon Kibet Ng’eno
dc.description.abstractAs the nation's economy has grown and the public and private sectors have expanded, there has been a growing interest in the connection between occupational safety and health (OSH) practices and worker productivity. Many organizations have recognized that inadequate safety standards not only endanger employees but also compromise productivity by contributing to increased absenteeism, higher medical costs, and reduced employee morale. The. study assessed the effect of workplace safety practices, evaluated the effect of safety training, assessed the effect of workplace ergonomics and determined the effect of workplace emergency management on employee productivity at the Kenya National Civil Registration office. This study was anchored on Goal-Setting, Behavior-Based Safety (BBS) and Human Factors and Ergonomics Theories. A descriptive study design was adopted, targeting 200 administrative staff, 105 registrars, and 351 clerical officers. The study used disproportionate stratified sampling, to sample 100 administrative staff, 52 registrars, and 70 clerical officers. Primary data collection was done using a questionnaire and an interview guide. The analysis of the quantitative data was done with aid of SPSS version 27 and present through mean and standard deviation, while qualitative data was done using thematic analysis. Inferential analysis was done using regression model Pearson Correlation Coefficient, analysis of variance (ANOVA) as well as Fisher’s test. The findings of this study conclusively demonstrate that a positive and significant relationship exists between occupational health and safety practices and employee productivity at the Kenya National Civil Registration office. The evidence suggests that a robust and comprehensive safety program, which includes clearly communicated policies, regular and relevant training, supportive ergonomic setups, and effective emergency management, is not merely a compliance issue but is a fundamental driver of a productive workforce. The study recommended that Kenya National Civil Registration office should establish a standardized and centrally managed occupational health and safety policy. The organization should invest in upgrading its ergonomic equipment to address physical discomfort among employees. A mandatory, hands-on safety training program should be implemented to ensure all employees are confident in their skills.
dc.identifier.urihttps://ir-library.ku.ac.ke/handle/123456789/32352
dc.language.isoen
dc.publisherKenyatta University
dc.titleOccupational Health and Safety Practices and Employee Productivity at the Kenya National Civil Registration Office, Nairobi City County, Kenya
dc.typeThesis
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