Strategy Development and Performance of Northern Water Works Development Agency in Garissa County, Kenya

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dc.contributor.advisorPeter Philip Wambuaen_US
dc.contributor.authorAbdihakim, Mohamed Ali
dc.date.accessioned2024-01-31T12:24:22Z
dc.date.available2024-01-31T12:24:22Z
dc.date.issued2023
dc.descriptionA Research Project Submitted to the School of Business, Economics and Tourism in Partial Fulfilment of the Requirements for the Award of the Degree in Master of Business Administration (Strategic Management Option) Kenyatta Universityen_US
dc.description.abstractEmployee performance generally entails achievement of the set target by organizations. Specifically in this study, employee performance entails timely delivery of services and quality and quantity output. Employees at Nothern Water Works Development Agency have low quantity and quality output compared to the other water works development agencies in the country. The employees’ poor performances have been reflected in their inability to meet annual targets and untimely delivery of services in various departments. There exists undesirable employee performance in water development agencies resulting from poor strategic goals, and formulation of goals which is categorized by low quality output and poor service conveyance. Strategy development has been key in many organizations in enhancing employee performance through the goal setting strategy, strategy formulation, strategy implementation and strategy monitoring. Therefore, the general objective of this study was to establish the effect of strategy development on employee performance in Northern Water Works Development Agency, Kenya. The specific objectives were to establish the influence of goal setting strategy, strategy formation, implementation, and strategy monitoring on employee performance in Northern Water Works Development Agency, Kenya. The study used a case research design. The Study targeted managers and supervisors at Northern Water Works Development Agency, Kenya. There were a total of 32 managers and 41 supervisors at NWWDA, Kenya. Census method was used consisting of seventy three (73) staff were selected as the sample size. The data collection tool used to collect primary data was a questionnaire. Quantitative data was analyzed using descriptive statistic (mean and standard deviation) with the help of Statistical Package for the Social Sciences (SPSS) version 24 and inferential statistics especially correlation and regression. The study found that goal setting, strategic formulation, strategic implementation and strategic monitoring had a significant positive effect on organizational performance. The study recommended that North Water Works Development Agency should set clear goals to encourage employee productivity in all business units.The strategic plan's major result areas can't be realized without sufficient funding from the organization, which is why it's crucial for the agency to set aside the funds it needs to achieve its goals.en_US
dc.description.sponsorshipkenyatta universityen_US
dc.identifier.urihttps://ir-library.ku.ac.ke/handle/123456789/27355
dc.language.isoenen_US
dc.publisherkenyatta universityen_US
dc.subjectStrategy Developmenten_US
dc.subjectNorthern Wateren_US
dc.subjectGarissa Countyen_US
dc.subjectKenyaen_US
dc.titleStrategy Development and Performance of Northern Water Works Development Agency in Garissa County, Kenyaen_US
dc.typeThesisen_US
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