Outsourced Security Services on Security Culture in Commercial State Corporations in Nairobi City County, Kenya
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Date
2025-03
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Kenyatta University
Abstract
Many Commercial state corporations in Nairobi County in Kenya struggle to integrate security programs and strategies into their organizational culture, leading to vulnerabilities such as cybercrime attacks, property damage, and theft, which have prompted the adoption of security outsourcing strategies. However, the impact of these outsourcing strategies on fostering a robust security culture remains unclear. Therefore, the main purpose of this study was to examine the effects of security outsourcing on security culture among Commercial state corporations in Nairobi Kenya. This study specifically determined the effect of outsourcing information security services on security culture, the effect of outsourcing property guarding security services on security culture, the effect of outsourcing bodyguard services on security culture, and also established the effect of outsourcing cash protection services on security culture among Commercial state corporations in Nairobi County, Kenya. The study found its theoretical foundation in three key theories: core competency theory, institutional theory, and protection motivation theory. The study employed a cross-sectional research design, where 108 heads of security, finance, procurement, and information and communication technology (ICT) departments from 27 commercial state corporations were targeted. The study adopted a stratified sampling technique where data will be collected using open and closed-ended questionnaires. The dependability of the research tool was evaluated using the Cronbach alpha coefficient. Descriptive statistics (means and standard deviations) and inferential statistics were used to evaluate the data (Pearson correlation and multiple regression analysis). The findings revealed that among outsourcing strategies, outsourcing cash security had the highest positive influence on security culture, followed by information security and property security. In contrast, outsourcing bodyguard services negatively impacted the security culture among Commercial state corporations based in Nairobi County, Kenya. Thus, the study concludes that outsourcing security services, such as cash security, information security, and property security, plays a crucial role in fostering a strong security culture among commercial state corporations. However, outsourcing bodyguard services negatively impacts security culture, highlighting the need for a strategic evaluation of outsourcing approaches. Therefore, the study recommends prioritizing the outsourcing of cash, information, and property security services while reassessing the use of bodyguard services to ensure alignment with organizational security objective
Description
A Research Project Submitted In Partialfulfilment of the Requirements for the Award of Masters of Arts the Department of in Security Management and Police Studies
Kenyatta University, March 2025.
Supervisor
John Ndikaru wa Teresia