Strategy Implementation and Performance of the State Department for Higher Education and Research at the Ministry of Education in Nairobi, Kenya
Loading...
Date
2024-09
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta University
Abstract
The inefficiencies in service delivery by the government, and poor performance reports demand for a search for solutions. The performance of organizations is linked to strategy implementation process. Therefore, there is need for consideration of how the organization structure, practices, resources and human capital affect organization performance. This study sought to determine the effect of strategy implementation on performance of the State Department for Higher Education and Research in the Ministry of Education. The study aimed to assess how financial resources, employee competency, organizational structure, and organizational communication affect the performance of the State Department of higher education and research. The study was anchored on the balanced scorecard model, the resource-based view theory and the institutional theory. The research design used in the study was descriptive. The State Department for Higher Education and Research, that has 247 employees was the target population. The research used stratified and simple random sampling in deriving the sample size of 153 respondents. Primary data was collected using structured questionnaires. A pilot test of the questionnaire involved fifteen respondents from the State Department of Higher Education and Research, who were excluded from the final sample. The questionnaire was found to be reliable since the aggregate score for Cronbach Alpha at 0.792 was higher than the threshold set at 0.7. The collected data was analyzed through descriptive analysis and showed that strategy implementation led to improved performance. Inferential statistics showed positive and significant effect of financial resources at r =0.621 and beta =0.454; employee competency r =0.685 and beta =0.867; organizational structure at r =0.903 and beta =1.224 and organizational communication at r =0.819 and beta = 0.991on performance at the State Department for Higher Education and Research in the Ministry of Education. The 63.6% change in improvement in performance at the State Department was influenced by implementation of strategies. The study concluded that organizational structure had the largest effect on performance followed by organizational communication, then employee competency and finally financial resources. The study recommended the need for mobilizing and lobbying for more financial resources to increase its availability and access and contribution towards higher performance. The study also recommends frequent trainings and educational programs to improve competencies, adopting an open and formal structure and suggestions for investing in digital communication systems to improve information flow for better performance.
Description
A Research Project Submitted to the School of Business, Economics and Tourism in Partial Fulfilment of the Requirement for the Award of the Degree of Master of Business Administration (Strategic Management) of Kenyatta University, September, 2024
Supervisor:
1.Mary Namusonge