Strategic Control Systems on Performance of Shipping Companies in Mombasa County, Kenya
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Date
2022
Authors
Rupia, James Makokha
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta University
Abstract
Businesses in these industries must function economically because shipping companies are
crucial in allowing the international movement of goods and services. Kenya National
Shipping Line (KNSL) is said to be struggling to exist due to incapacity to compete
globally. Furthermore, due to poor performance, a number of shipping companies have
continued to fire workers. This study combined a cross-sectional survey research design
with a descriptive research approach. The sample size will be 81 personnel, with the target
population being all 22 registered shipping lines with headquarters in Mombasa. The
questionnaires, which were semi-structured, were used. Using Cronbach's alpha, the
questionnaire's dependability was assessed. The construct and content validity were tested
in this research. The quantitative data was analyzed using a descriptive analysis method,
and regression analysis was utilized to establish the link between the variables. The
effectiveness of shipping businesses in Mombasa County was shown to be significantly
and favorably impacted by the strategic surveillance control system, premises control
system, special alert control system, and implementation control system. The study came
to the conclusion that strategic surveillance controls enable the management of the business
to keep an eye on various sources for hazards. Premise control enables the management of
the organization to determine whether the assumptions established are still true after
implementing their ideas. In light of these new developments, special alert controls enable
the organization to reevaluate the strategy's applicability, and implementation controls
make sure that no changes to the strategy are required. The study recommends that the
association ought to take on essential observation frameworks through an expansive based,
general checking in view of chosen data sources to distinguish occasions that are probably
going to affect its methodology. The organizations ought to utilize premise control
frameworks to carry out restorative activity on a case by case basis, as opposed to going
on with a technique in light of wrong presumptions. In case of an unexpected and startling
occurrence known as an emergency, associations ought to involve explicit alarm control in
light of a trigger component for quick reaction and prompt procedure update. By
distinguishing and observing vital pushes like measuring the market acknowledgment of
another item after pre-testing or checking the reasonability of an expansion program
subsequent to putting forth beginning attempts to look for mechanical coordinated effort,
the association ought to try execution control.
Description
A Project Submitted for Partial Fulfillment of Requirement for Award of Master of Business Administration Degree in Strategic Management, Kenyatta University,November, 2022.
Keywords
Strategic Control Systems, Performance of Shipping Companies, Shipping Companies, Mombasa County, Kenya