Influence of Mentorship on Performance in the National Police Service – Kenya: Case Of Nairobi County
Loading...
Date
2023
Authors
Hassan, Aljir Isaack
Sirera, A. M.
Journal Title
Journal ISSN
Volume Title
Publisher
RJI
Abstract
Mentorship is a management tool used by organizations to build the capacity of their new employees by
assigning them the more experienced members of the team to mold them and allow them to comfortably settle
into the organizational culture and adopt the required professional standards. Mentorship can either be
formal, informal or peer-to-peer. The effect of mentorship on organization performance has been exploited in
other jurisdictions but little is known on the status of mentorship in the National Police Service. Using Social
Learning Theory and Expertise Theory this study sought to establish the influence of mentorship on police
performance in Nairobi County Kenya. The specific objectives were to Examine the status of mentorship in
the National Police Service, establish whether mentorship can enhance professionalism in the National Police
Service, Explore the relationship between mentorship and police accountability and determine the challenges
of mentorship in the National Police Service. A descriptive survey research design was employed to conduct
the study. The target population was 1060 officers drawn from Kenya Police Service (KPS), Administration
Police Service (APS) and Directorate of Criminal Investigation (DCI) working in Nairobi County Kenya. The
county was divided into clusters and a cluster was randomly picked to get the target population. Stratified
random sampling techniques was used to get respondent from the KPS, APS and DCI within the cluster and
purposive sampling was used to interview the key respondents. A combination of both questionnaire and
interview schedule was used to collect data. For Quantitative data the analysis was done using frequency
counts and percentages while for qualitative data, thematic analysis was used to identify latent issues. The
Researcher used Statistical Package for Social Scientist (SPSS) to analyze and present data. The study
observed that mentorship is present in NPS and officers acknowledged that their level of professional conduct
and accountability can be pegged on the mentorship they received on their initial deployment. Mentorship in
NPS was found to have some challenges ranging from poor feedback mechanism to minimal or non-allocation
of resources to implement mentorship programme. The study therefore recommended formulation of policies
and strategies to uniformly implement mentorship in NPS in addition to other array of recommendations. The
study will add to the body of knowledge on mentorship practices in the NPS
Description
Article
Keywords
Mentorship Programmes, Kenya National Police Service, Police Accountability, Professionalism
Citation
HASSAN, A. I., & Sirera, A. M. (2023). INFLUENCE OF MENTORSHIP ON PERFORMANCE IN THE NATIONAL POLICE SERVICE–KENYA. Reviewed Journal of Social Science & Humanities, 4(1), 273-287.