Employee Counseling and Performance of Employees in Commercial Banks in Kenya

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dc.contributor.authorNg’eno, Weldon K
dc.contributor.authorBula, Hannah
dc.contributor.authorNg’eno, Weldon K
dc.contributor.authorMinja, David
dc.date.accessioned2023-03-23T11:14:35Z
dc.date.available2023-03-23T11:14:35Z
dc.date.issued2020
dc.descriptionArticleen_US
dc.description.abstractThe study sought to determine the extent to which employee counselling programs affected employee performance within the commercial banks in Kenya. It was guided by positivist philosophy and used descriptive research design targeting 30,903 employees of the 43 banks. Proportionate stratified combined with purposive sampling was used to identify 395 respondents. Reliability and validity of the instrument was tested using Cronbach alpha (α) and expert opinion respectively. Structured questionnaires were used for primary data while other studies, libraries, worldwide web and organizational reports provided secondary data. Descriptive statistics and regression model was used to analyze quantitative data while content analysis was utilized to analyze qualitative data. Employee performance was found to be affected positively by the employee counseling programs (61.8%). Employee counseling programs should be enhanced to improve performance. Commercial banks should consider policy changes on employee counseling programs, and that there would be need to incorporate them in the Employment Law of Kenya. The study suggest that further study needs to be conducted on the on the other factors that affects the performance of employees at the commercial banks in Kenya since only 61.8% of the changes can be explained by the changes in employee counseling programsen_US
dc.identifier.citationNgâ, W. K., Bula, H., & Minja, D. (2020). Employee counseling and performance of employees in commercial banks in Kenya. Journal of the Kenya Counselling and Psychological Association, 1(1), 1-9.en_US
dc.identifier.other10.5897/JOKCPA2020.0002
dc.identifier.urihttp://ir-library.ku.ac.ke/handle/123456789/25001
dc.language.isoenen_US
dc.publisherAcademic Journalsen_US
dc.subjectEmployee counseling programsen_US
dc.subjectemployee performanceen_US
dc.subjectcommercial banksen_US
dc.subjectKenyaen_US
dc.titleEmployee Counseling and Performance of Employees in Commercial Banks in Kenyaen_US
dc.typeArticleen_US
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