Multi-Agency Coordination and Security Management at Jomo Kenyatta International Airport, Kenya
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Date
2025-12
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Journal of African Interdisciplinary Studies
Abstract
The purpose of this study was to investigate how selected determinants of multi-agency coordination shape security management operations at Jomo Kenyatta International Airport (JKIA) in Kenya. The investigation focused on four variables organizational culture, trust, leadership, and role clarity and employed a convergent parallel mixed-methods approach that combined survey data with qualitative insights from key informant interviews. A total of 345 personnel drawn from seven state and airport security agencies were sampled, while senior officers participated in purposively selected interviews. Data were gathered using structured questionnaires and semi-structured interview guides, and the reliability of quantitative tools was confirmed through Cronbach’s Alpha values above the 0.70 threshold. Regression analysis indicated that the four determinants jointly accounted for 50.5 percent of variations in security management performance, with role clarity emerging as the strongest predictor. Leadership and organizational culture were also significant positive contributors, whereas trust showed a negative and statistically insignificant relationship. Qualitative narratives pointed to persistent challenges including inter-agency competition, unclear mandates, and strained hierarchical relations but also highlighted practices that enhance collaboration, such as standardized procedures and joint training sessions. The study concludes that strengthening shared cultural practices, improving leadership structures, and clarifying inter-agency responsibilities are essential for robust airport security. Policy recommendations include rotational leadership frameworks, inter-agency training exchanges, scenario-based drills, and continuous review of operational procedures to reinforce coordination. The study offers empirical insights relevant to improving collaborative security models in African aviation hubs.
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Citation
Hayagan, C. K. K & Ndunda, C. Z. (2025). Multi-Agency Coordination and Security Management at Jomo Kenyatta International Airport, Kenya. Journal of African Interdisciplinary Studies, 9(12), 5 - 22.