Strategic Management Practices and Performance of Kenya Railways Corporation at the Headquarters, Nairobi City County, Kenya

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dc.contributor.authorKamwere, Bancy Muthoni
dc.date.accessioned2023-08-08T12:02:33Z
dc.date.available2023-08-08T12:02:33Z
dc.date.issued2023
dc.descriptionResearch Project Report Submitted to the School of Business in Partial Fulfillment if the Requirements for the Award of Masters Degree in Business Administration (Strategic Management) at Kenyatta University, June 2023.en_US
dc.description.abstractThe Kenyan railway network managed by the Kenya Railways Corporation (KRC) has been occasioned by inefficient operations which have led to delays and poor service quality. Issues such as poor scheduling, high operational costs, insufficient revenue generation, and inadequate improvements of the railway network and operations have also been witnessed. The study’s general objective was to investigate the strategic management practices and performance of Kenya railways corporation at the headquarters, Nairobi city county, Kenya. The study's four specific objectives were to: investigate the impact of strategic leadership, strategic alliance, strategic innovation, and resource allocation on Kenya Railways Corporation performance. The research was grounded on game theory, diffusion of innovation theory, contingency theory and resource-based view theory. Both descriptive and inferential statistics, particularly regression analysis was done using SPSS, and used to analyze and interpret the data. Thirty two (32) targeted employees from top and middle management levels at Kenya Railways Corporation were identified as the target population. 30 of these formed the sample size. The instrument for gathering primary data was a structured questionnaire. Pilot testing involved 3 respondents, that is, 10% of the random sample. Experts in transport from the Ministry of Roads and Transport were engaged to help in testing the validity of the questionnaire, while reliability was tested using Cronbach’s alpha. The study used a threshold of 0.7 as the standard of reliability. An average coefficient of 0.977 was obtained and thus the data collection tool was reliable. Research permits were obtained from NACOSTI for authorization to conduct the study. Data was collected from the informants, and the response rate was 93.3%. Mean, standard deviations, deviations, and frequencies were descriptive statistics applied to analyze the primary data collected using statistical package of social sciences software. The study findings indicated that strategic leadership, strategic alliance, strategic innovation, and resource allocation had an effect on performance of the Kenya Railways Corporation. Additionally, the regression results indicated a positive and significant effect of strategic leadership (β = 0.502, p=0.000), strategic alliance (β = 0.477, p=0.005), strategic innovation (β = 0.241, p=0.028) and resources allocation (β = 0.241, p=0.012) on performance of Kenya Railways Corporation. The study recommended that strategic leadership should be improved by training leaders on governance and ensuring ethics. Also, it recommended that the organization should work to establish partnerships in business as this would improve its performance. Another recommendation was that innovative measures like improvement of existing infrastructure to suit the modern generation could be considered. Lastly, the government was encouraged to ensure proper financing of the projects by the Kenya Railways Corporation and improve its monitoring and evaluation framework as this would help the organization’s performance.en_US
dc.description.sponsorshipKenyatta Universityen_US
dc.identifier.urihttp://ir-library.ku.ac.ke/handle/123456789/26630
dc.language.isoenen_US
dc.publisherKenyatta Universityen_US
dc.subjectStrategic Management Practicesen_US
dc.subjectKenya Railways Corporationen_US
dc.subjectNairobi City Countyen_US
dc.subjectKenyaen_US
dc.titleStrategic Management Practices and Performance of Kenya Railways Corporation at the Headquarters, Nairobi City County, Kenyaen_US
dc.typeThesisen_US
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