Human Resource Management Practices and Employees Retention in Non-Governmental Organizations in Nairobi City County, Kenya
| dc.contributor.author | Olweny, Odhiambo Fredrick | |
| dc.date.accessioned | 2026-03-26T13:39:16Z | |
| dc.date.available | 2026-03-26T13:39:16Z | |
| dc.date.issued | 2025-11 | |
| dc.description | A Thesis Submitted to the School of Business, Economics and Tourism in Partial Fulfilment of the Requirements for the Award of the Degree of Master of Science in Human Resource Management of Kenyatta University, November, 2025 | |
| dc.description.abstract | The main objective of this research was to study the effect of human resource management practices on employee’s retention within Non-Governmental Organizations in Nairobi County. Specifically, the research purposed to ascertain the influence of leadership style, work environment, and career development opportunities on employee retention. Additionally, the study sought to assess the role of job embeddedness as a mediator in the relationship between human resource management practices and the ability of Non- Governmental Organizations to retain employees. A good number of employees in Non-Governmental Organizations in Nairobi express a lack of intention to remain in their current work environments. In 2020, more than 30% of Non-Governmental Organizations employees in Nairobi expressed a desire to voluntary leave their employment. A rate that rose to 34% in 2021 according to reports. This observation was predominantly attributed to poor working environments, unfriendly organizational cultures, poor staffing practices, lack of motivating renumeration packages and operational methods. The theoretical foundations underpinning this study is drawn from one model and three theories, namely, the Mixed Model of employees Retention, Trait Theory, Hierarchy of Needs Theory, and Job Embeddedness Theory. They provided insight to understand employee’s retention. The study assumed an explanatory research design, targeting 201 Non-Governmental Organizations operating within Nairobi County. The research sample comprised of 69 Non-Governmental Organizations selected through stratified random sampling technique. This enabled the sample to be representative and accurate, ensuring that the distinct subgroups from the population were adequately and proportionally included. Fishers’ formula was used to get the 69 organizations. Semi-structured questionnaires were utilized, with pilot testing conducted on 7 Non-Governmental Organization employees who were subsequently excluded from the final study. Questionnaire validity was ensured through expert judgment and reliability was ensured through Cronbach's alpha testing with a threshold of 0.7. Data analysis involved coding and entry into Statistical Package for Social Sciences version 22, followed by descriptive statistics analysis to characterize the data, and logistic regression to assess variability associations of the variables under the research. The research established that leadership style, work environment and career development opportunities affected employee’s decision to stay or leave the organization. In addition, job embeddedness was observed to mediate the affiliation amongst human resource management practices and retention in Non-Governmental Organisations. Further, the study showed that job satisfaction moderates the connection amongst human resource management practices and retention of workers. The study determined that factors such as employee commitment, motivation, and work-life balance are key contributors to retention. However, many employees in Non-Governmental Organizations in Nairobi do not have adequate access to coaching and mentorship programmes, which could support their professional growth. It is recommended that managers adopt appropriate leadership styles, that integrate supportive work environments with career development opportunities to enhance employee retention | |
| dc.description.sponsorship | Kenyatta University | |
| dc.identifier.uri | https://ir-library.ku.ac.ke/handle/123456789/32871 | |
| dc.language.iso | en | |
| dc.publisher | Kenyatta University | |
| dc.title | Human Resource Management Practices and Employees Retention in Non-Governmental Organizations in Nairobi City County, Kenya | |
| dc.type | Thesis |