Motivation and Employee Retention in Savings and Credit Co-Operative Societies in Nairobi City County, Kenya
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Date
2020
Authors
Njora, Grace Wambui
Ndegwa, Priscilla
Journal Title
Journal ISSN
Volume Title
Publisher
IJCAB
Abstract
This study sought to assess how motivation affect employee retention in Savings and Credit Cooperative societies in Nairobi City County. The researcher conducted the study in SACCO
societies located in Westlands sub-county. The objectives were as follows: to determine the effect
of employee rewards in promoting employee retention in SACCO societies; to establish how job
design affect employees retention in SACCO societies; and to evaluate how career opportunities
affect employee retention in SACCO societies. The evaluation was done using questionnaires
tailored towards collecting primary data in line with the objectives of the study. Due to the broad
nature of the study, a descriptive research study design was used. The target population of the
study was 270 SACCO societies located in Westlands sub-county. The researcher used simple
random sampling to select senior staff and junior staff of employed in deposit taking SACCO
societies, non-deposit taking SACCO societies, public service SACCO societies to arrive at a
sample size of 83. The researcher distributed 83 questionnaires to the respondents of which 62
were returned representing a 75% response rate. The data collection instruments were checked
for reliability using Cronbach’s Alpha method. The researcher used descriptive statistics to
analyse data using mean and standard deviation and inferential statistics using regression
analysis, and analysis of variance. The researcher employed multiple regression analysis at 5%
level of significance to establish the association between the variables. The study findings
established that the employee rewards, job design and career opportunities are crucial factors
that positively affect retention of employees. The study recommends that SACCO societies should
formulate well-structured employee rewards with supportive policies. The societies should
improve on these rewards to improve the level of employee retention. The study also recommends
that the SACCO societies should have a variety of career opportunities to satisfy different
employee needs. The study suggests that in future, researchers should carry out a longitudinal
study to establish the extent to which employee rewards, job design and career opportunities affect
employee retention in SACCO societies.
Description
A Paper Published in International Journal of Business Management, Entrepreneurship and Innovation
Keywords
Motivation and Employee Retention, Employee Rewards, Job Design, Career Opportunities
Citation
Njora, G. W., & Ndegwa, P. (2020). Motivation and Employee Retention in Savings and Credit Co-Operative Societies in Nairobi City County, Kenya. International Journal of Business Management, Entrepreneurship and Innovation, 2(3), 87-101.