Stakeholder Involvement and Infrastructure Projects Implementation at Kenya Ports Authority
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Date
2021
Authors
Kalu, Cosmus Mwachiru
Rugami, Maina
Journal Title
Journal ISSN
Volume Title
Publisher
IJCAB
Abstract
This study sought to examine stakeholder involvement and implementation of infrastructure
projects in Kenya Ports Authority. The specific objectives were to examine the influence of
stakeholder empowerment, stakeholder communication and stakeholder grievance management
on the implementation of infrastructure projects in Kenya Ports Authority. Implementation of
projects at KPA has had challenges such as unmet timelines, cost overruns, scope variations and
compensation demand by the local community. Theories that anchored this study are stakeholder
theory, empowerment theory, game theory and communication theory. The study employed
descriptive survey research design. The cadres of target population included persons in port
electrical engineering, projects development and management, civil engineering, container
operations, and conventional cargo operations departments totalling to 3,336 persons. The study
used stratified sampling approach and the sample size was 358 persons. A structured
questionnaire, containing close-ended questions was employed as the primary tool for data
collection. Validity of the instruments was ensured using content validity, construct validity and
face validity. Cronbach alpha coefficient test was used to test the reliability of the instrument.
Microsoft Excel software and Statistical Package for Social Scientists software were used for data
analysis. Multiple Regression analysis was used to determine the relationships and significance
between independent and dependent variables. Tables and charts were used in the presentation of
findings. The study established that stakeholder empowerment, communication and grievance
management had a positive and significant effect on project implementation. This study concluded
that stakeholder empowerment increases the ability and confidence of stakeholders to make
choices and decisions. Effective communication helps the organization to build positive
relationships with the project stakeholders whereas management of grievances provide a way to
reduce projects’ risk, provide an effective avenue for expressing concerns and promote a mutually
constructive relationship towards implementation of projects. The study recommended that
stakeholders be empowered by allowing them to participate in decision making. Giving them more
control over what happens in their work environment through control over work tasks, work pace
and freedom from supervision. Project managers should establish regular communication with
stakeholders and create a positive understanding to help build effective long-term relationships
with key project stakeholders. The organization should adopt a structured mechanism for
management of grievances that will be known to all employees.
Description
An Article Published in International Journal of Business Management, Entrepreneurship and Innovation
Keywords
Stakeholder Involvement, Stakeholder empowerment, Stakeholder communication, Stakeholder grievance management, Infrastructure Projects Implementation, Kenya Ports Authority
Citation
Kalu, C., & Rugami, J. (2021). Stakeholder Involvement and Infrastructure Projects Implementation at Kenya Ports Authority. International Journal of Business Management, Entrepreneurship and Innovation, 3(1), 78-90. https://doi.org/10.35942/jbmed.v3i1.166