OCCUPATIONAL STRESS AND JOB PERFORMANCE AMONG NATIONAL GOVERNMENT ADMINISTRATIVE OFFICERS IN THARAKA NITHI COUNTY, KENYA
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Date
2024-06-14
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Kenyatta University
Abstract
The research aimed to explore the association
between occupational stress and job
performance. The research objectives were; to
explore the relationship between
organizational demands and job performance,
to examine the effects of management style on
job and to establish the extent to which
workload affect job performance of NGAO
officers in Tharaka-Nithi County. The Person Environment Fit theory (P.E. FIT), Demand Control theory, and Herzberg's Two-Factor
theory anchored the study. In order to explore
the association between occupational stress
and NGAO job performance in Tharaka-Nithi
County, Kenya, the research utilized both
descriptive and exploratory research design.
The study's target population consisted of 83
individuals who were selected from various
NGAO officers in Tharaka-Nithi County.
These individuals included chiefs, deputy
county commissioners, assistant county
commissioners, and county commissioners.
Through convenience and random sampling,
68 respondents in total were found. In order to
provide both qualitative and quantitative data,
the questionnaires that were utilized to gather
primary data will include both structured and
open-ended questions. The respondents were
given the questionnaires, and they had
fourteen days to complete them before the
answers were gathered. Participants were
asked to take part and indicate their readiness
to contribute to the questionnaire items.
Regression analysis was utilized to do
inferential statistics while the mean and
standard deviation were employed to code and
analyze the gathered data. The data was
represented using percentages, and frequency
tables. The outcomes uncovered that the
research factors had a substantial impact on
the job performance of National Government
Administrative Officers, as evidenced by the
coefficient of correlation of 0.879. The
modified determination coefficient came out
to be 0.746, or 74.6%. This demonstrates how
changes in the independent variables;
workload, management style, and
organizational demands explained differences
in the dependent variables. The findings also
revealed that P-value was 0.003<0.05
indicating that job performance among
National Government Administrative Officers
was significantly influence by the study
variables. The study concludes that
organizational demands, management style
and workload positive significant impacted
the job performance among National
Government Administrative Officers. The
study recommends that government agencies
should conduct comprehensive assessments of
organizational demands to identify areas of
inefficiency and opportunities for
improvement. This entails reviewing
processes, procedures, and workload
distribution to ensure alignment with
organizational goals while minimizing
unnecessary burden on NGAO officers.
Implementing streamlined workflows,
prioritizing tasks, and allocating resources
effectively can help mitigate workload
pressures and enhance job performance
Description
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Citation
Olumu, J, A., Ngéno, W. K. (2024). Occupational stress and job performance among National Government Administrative Officers in Tharaka Nithi County, Kenya. International Academic Journal of Arts and Humanities,