Transformational Leadership and Organizational Performance of Kenya Airports Authority, Nairobi City County

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Date
2023
Authors
Abwao, Bethsheba Aloo
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta university
Abstract
Kenya Airports Authority (KAA) has been experiencing poor performance in terms of decreased profits, reduced efficiency owing to a decrease in pre-profit tax and cargo throughput and an increase in operating expense in 2016. Therefore, despite changes in leadership and the adoption of transformational leadership, KAA is still performing poorly. The researcher looked into effect of transformation leadership on KAA organizational performance. Specifically, researcher examined1how idealized1effect, inspirational1motivation, individualized1consideration and intellectual stimulation influences organizational1performance in KAA. This study used path goal theory and transformational leadership theory. Descriptive1research1method1was deployed. The study’s population was1made of all 167 employees from 9 departments in KAA headquarters whereby 50% of the study population was chosen by employing stratified1random1sampling which meant that the study’s sample was made of 84 staff. Primary data1was acquired by1employing semi-structured questionnaires. Moreover, content1validity1was facilitated by use of experts’ opinions known in the area of study but more importantly opinion of the research supervisors was sought. On the other hand, face1validity1of the study tool was facilitated1by1use1of pilot study and indefinite or unclear query was changed. Measuring of the research instrument internal consistency was employed to prove research tools’ reliability using Cronbach Alpha, where a higher value indicates greater reliability, with coefficients above 0.8 being considered good reliability. The research tool led to the collection of quantitative and qualitative data. Inferential as well as descriptive statistics helped in quantitative data analysis. Further, assistance of SPSS v21 was used. Descriptive1statistics included frequencies, standard1deviation, mean and percentages and findings were given in figures and tables. Qualitative data analysis was done with the assistance of thematic1content1analysis. To enhance research credibility, the researcher addressed ethical issue to avoid plagiarism, obtaining voluntary participation, and acquiring necessary research permits. The findings were given in1narrative form. The relationship that exists between depended variable and independent variable was determined using multiple regression as well as correlation analysis. According to the study, idealized1influence, individualized consideration, intellectual1stimulation and inspirational1motivation have1significant effect on organizational1performance in KAA. The study recommends that the management ought to encourage and support innovation and creativity among the employees since it facilitates problem solving and team work, increases staff morale and productivity. Moreover, the management ought to provide more incentive programs such as flexibility in work arrangements, retirement plans, sick leave and paid time off among others which motivates the employees. Additionally, the management should involve employees at all level of decision-making because it encourages high devotion among the workforce, increases employees’ morale who as a result perform at their best on individual level.
Description
A Research Project Submitted to the School of Business, Economics and Tourism in Partial Fullfillment for the Award of Degree in Masters of Business Administration (Strategic Management) of Kenyatta University
Keywords
Leadership, Organizational Performance, Kenya Airports Authority, Nairobi City County
Citation