Organization culture and performance in family run businesses: a case of RIVA petroleum dealers limited Nakuru County, Kenya
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Date
2022-05
Authors
Kinyua, Felista Wanjiru
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Publisher
Kenyatta University
Abstract
Riva petroleum dealers profit curve has been on the decline. In the year ended 20142015 the company reported a growth in profit of 10% from the previous year .However in the year ending 2016 the profits declined by 3% .In the year ending 2018 the company managed to break even with minimal profits. Every organization local, global, big or small has a culture and while there is a universal agreement that organization culture exists and affects organizations operations there is no agreement on how it influences behavior and whether it can actually be changed. Without an understanding of what culture is and how it affects other key elements of the organization its positive effects may also not be acknowledged. This lack of agreement also hinders development of approaches that can help organizations in analyzing their culture, maintaining and transforming it. In an ever changing business environment, increased competition and globalization, businesses and organizations must preserve good practices as well as transform outdated practices and any other practices that hinder growth as well as cultivate a competitive advantage. Organization culture affects what people do, recruitment process, leadership, strategy and structure. This research project was to investigate the impact of organization culture on family run business. The particular targets were to examine how the four types of culture that is adhocracy, market, clan and hierarchical culture influences the family run organization. The examination used both descriptive and explanatory research design. The examination was a contextual analysis of Riva Petroleum Dealers in Nakuru County. The study was completed by utilizing selfmanaged polls. The number of inhabitants in the examination was 68 representatives of Riva Petroleum Dealers Ltd in Nakuru County. Since the objective populace was a reasonable size the analyst embraced enumeration methods to remember every one of the 68 workers for Rift valley area. Essential information was collected by utilizing self – regulated polls. Organized surveys was utilized as an information assortment instrument and contained shut finished inquiries which was joined by a rundown of every single imaginable answer from which the respondent will pick from. The poll was given to decide the chose representatives view and conclusions on the examination targets under investigation. The crude information was cleaned, coded and broken down to guarantee exactness, constancy and culmination. The information was broken down utilizing quantitative information examination techniques. Information from the polls was coded and went into the computer utilizing Statistical Package for Social Science rendition 25.0. This assisted with running straightforward elucidating investigations which was displayed utilizing recurrence Tables. From the findings, there is a positive significant relationship between clan culture and performance of Riva Petroleum Dealers Ltd as shown by a regression coefficient of 0.241. The results also indicate that there is a positive significant relationship between hierarchical cultures on performance of Riva Petroleum Dealers Ltd as shown by a regression coefficient of 0.219. The results also indicate that there is a positive significant relationship between market cultures on performance of Riva Petroleum Dealers Ltd as shown by a regression coefficient of 0.173. The results also indicate that there is a positive significant relationship between adhocracy cultures on performance of Riva Petroleum Dealers Ltd as shown by a regression coefficient of 0.201.
Description
A research project submitted to the school of business in partial fulfillment of the requirements for the award of masters degree in business administration (strategic management option) of Kenyatta University. May, 2022