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Item Critical Success Factors and Implementation of Donor Funded Projects in Homabay County, Kenya(Kenyatta University, 2024-06) Mzee, JeremiahThe achievement of project implementation hinges on both internal and external factors that dictate the optimal approach for planning, developing, monitoring, and executing the project until successful conclusion. Standards are crucial in a world that is becoming more and more complicated. This study investigated the critical success factors on the implementation of donor funded projects. The specific objectives of the study were to establish the effect of stakeholder involvement, resource availability, monitoring and evaluation, leadership and project risk management on the implementation of donor funded projects and to find out the effect of political environment on the implementation of donor funded projects in Homabay County, Kenya. The research was based on Stakeholders Theory Model, Critical Success Factors Model, Resource-Based Theory, and Realistic Evaluation Theory. The research involved 60 participants who were project managers, project team members, and were selected from 15 ongoing projects using a census method. Information was gathered through the use of a survey form. The instrument's validity was confirmed by consulting the supervisor. An initial study was carried out to confirm the instrument's trustworthiness. Cronbach alpha was utilized to assess reliability. Statistical analysis of data was conducted using both descriptive and inferential methods. Descriptive statistics consisted of averages, occurrence frequencies, percentages, and standard deviation, whereas inferential statistics included Pearson’s correlation and multiple regression analysis. Statistical Packages for Social Sciences (SPSS) were utilized to analyze the data. The research showed that stakeholder engagement, access to resources, oversight, and leadership positively impact the execution of donor supported initiatives in Homabay County, Kenya. The research findings suggest that stakeholders possess a vast amount of knowledge regarding existing procedures, past data, and insights into the industry. Resource availability enables organizations to maximize their personnel by gaining knowledge about their workloads, availability, project time commitments, skills, and other factors. The process of monitoring and evaluating involves systematically assessing project development and progress, then reporting to stakeholders. Good leadership guides the project team by establishing clear goals and objectives, providing direction and vision. The research suggests that successful stakeholder engagement management needs a thorough strategy involving continuous communication, listening, and collaboration. Project managers must organize all the required resources for the project and categorize them based on tasks. In the project's development stage, shareholders must be informed about the team's challenges and new initiatives being implemented. Having good communication skills is essential for project managers. Great leaders must understand how to utilize conflict positively, as the most innovative ideas are often generated through confrontingItem Organizational Characteristics and Performance of Anglican Development Services Eastern Projects in Machakos County, Kenya(Kenyatta University, 2024-10) Githu, SospeterAnglican Development Services Eastern overarching purpose is to help communities achieve secure lifestyles characterized by adequate food, safe drinking water, stable incomes, climate change resilience, eco-climate, and mainstreaming child protection, disability, HIV/AIDS, and gender concerns. Many of the organization's projects, however, confront major time and financial management issues. Statistics show that out of 45 food projects commissioned by Anglican Development Services Eastern Machakos County between year 2018 and 2022 only 15% are partly active and others are defunct and could not be traced after termination of the grant. Approximately 50 percent of the projects in ADSE have brief life-span, slowed down, never affected the community and some have collapsed. Therefore, this study sought to investigate the influence of organizational characteristics on performance of projects in Anglican Development Services Eastern in Machakos County, Kenya. The specific objectives of the study were to examine the influence of organizational culture, project planning, communication and monitoring and evaluation on performance of projects in Anglican Development Services Eastern in Machakos County, Kenya. This study was guided by the dynamic Capability Theory, Cybernetics theory, Realistic evaluation theory, Schein's theory of organizational culture and theory of change. This study was carried out through a descriptive research design. The target population for this study was 9 projects being implemented by the Anglican Development Services Eastern in Machakos County, Kenya. A total of 54 respondents participated in the study. A census of 54 respondents was carried out. The research instrument to be employed in the study was questionnaires to all the respondents. A pilot study was carried to 6 respondents from the same organization and these respondents were not included in the final study in order to assess the validity and reliability of research instrument. Quantitative data was analyzed using descriptive statistics such as mean and standard deviation and presented in form of tables and figures where applicable. Content analysis technique was used to analyse information obtained from the open ended questions and reported in narrative form. Inferential statistics such as correlation analysis and multiple regressions were used to determine the relationship between variables. The study found that the organizational culture, project planning, communication and monitoring and evaluation had a positive significant influence on performance of Anglican Development Services Eastern projects in Machakos County, Kenya. The study concludes that organizational culture impacts the structure of a workplace in ways that bring people of the same skill set together and those who share similar backgrounds and skills may work more quickly together when tackling company projects. Project planning helps the team stay engaged for higher project performance. Communication helps in conveying the desired results from project members and the expectations of their seniors and the organization. Monitoring and evaluation are vital because they help be accountable to stakeholders, identify problems to projects and correct them. The study recommends that the organization should ensure effective communication to improve its culture. The project managers should start by identifying stakeholders who have a direct or indirect influence of the project. The project managers should provide regular updates by updating both internal and external sources on the progress of the project. The project managers should start planning M&E during project design phase and ensure that the M&E is properly linked with project’s strategic plan in an integral manner.Item Stakeholder Management Practices and Performance of Healthcare Projects in Machakos County, Kenya(Kenyatta University, 2024-09) Thomas, Agnes NailanteiThe health sector in Kenya has been on turmoil for years orchestrated by inadequate focus on the sector by the relevant stakeholders. The projects in this sector are instrumental in steering it success. However, even after the devolution, the sector has seen minimal progress as key projects aimed at enhancing access to quality healthcare remain incomplete. Machakos County despite being one of the counties selected for piloting the universal healthcare coverage programme, has also faced key challenges in its healthcare, as most of healthcare projects in the county remain incomplete. Available empirical evidence shows that managing stakeholders is integral in enhancing success of projects. However, this has inadequate evidence in Kenyan context, particularly in healthcare projects in Machakos County. This motivated the study’s main objective to assess the influence of stakeholder management practices on performance of Healthcare projects in Machakos County in Kenya. Specifically, the study sought to establish Stakeholder identification, stakeholder communication, stakeholder engagement, and stakeholder monitoring and evaluation on performance of healthcare projects in Machakos County. This study was anchored on stakeholder theory, systems theory and theory of change. A descriptive approach was utilized. The study’s target population comprised of project managers drawn from 341 healthcare projects in Machakos County. The projects were spread across the 8 sub-counties which include Machakos Town, Yattaa, Mavoko, Kangundo, Masinga, Matungulu, Kathiani, and Mwala sub counties. Using a sampling formula, 184 respondents were sampled. The respondents were picked using a stratified random sampling, where the sub-counties were the strata. A structured questionnaire was utilised for data collection, which was analysed using descriptive and inferential approaches. Descriptive statistics included mean scores, standard deviation, percentages and frequencies. Inferential statistics included Pearson correlation coefficients, R-Square, regression coefficients, t-values and p-values. Statistical Package for Social Sciences was used as the analysis tool. Through frequency tables and bar-graphs, the results were captured. The findings revealed that stakeholder identification significantly influenced performance of healthcare projects in Machakos County. Stakeholder communication was also found to significantly influence performance of healthcare projects. The study further revealed that stakeholder engagement had a significant influence on performance of healthcare projects. The results portrayed that stakeholder monitoring and evaluation had a significant influence on performance of healthcare projects in Machakos County. The study concluded that stakeholder identification, communication, engagement, monitoring and evaluation were not effectively embraced in most of the healthcare projects at the County, and this affected the projects’ performance. It is recommended that project managers upholds managing stakeholders through effective identification of stakeholders, and engagement of stakeholders through effective communication, and monitoring the stakeholders to strengthen projects’ success. The study suggests that future studies expands the scope to healthcare projects in other counties. The results from this study can be significant to key stakeholders in the health sector like devolved governments, central government, project management practitioners and future researchers and academicians.Item Stakeholder Management Practices and Performance of Projects Funded By Non- Governmental Organizations in Nairobi City County, Kenya(Kenyatta University, 2024-06) Muthinja, Winfred KawiraProject success depends on successful leadership and coordination of the numerous project stakeholders. However, many NGO projects around the world continue to underperform and fall short of expectations. Due to ineffective stakeholder management techniques, over 30% of NGOs in Kenya face project failure and may fall short of their goals. Hence, the goal of this study was to assess how stakeholder management influences NGOs' project performances in the health sectors of Nairobi County. The study specifically assessed the effects of stakeholder expectations, communication, participation as well as control on project performances of NGOs in Nairobi County's health sector in Kenya. The research was anchored by Stakeholder theory, systems theory and Contingency theory. A descriptive study design served as the foundation for the suggested assessment. The target population for the research investigation was one hundred and eighteen 118 staff of NGOs in the health sector that participated in seven (7) selected projects in Kenya. Employing a stratified sampling approach, responses were generated randomly from amongst the senior managers, project managers, project supervisors, project and team members of the selected Health sector NGOs as well as community leaders of the beneficiaries of the projects, totaling one hundred and ten 110 respondents. Primary data was gathered through the use of drop and pick method and the instrument that was utilized was structured questionnaires. The study examined the authenticity and dependability of the research tools. The findings uncovered in the survey noted an insignificant negative effect of stakeholders’ expectation on project performance funded by NGOs; the effect of stakeholders’ communication on project performance was not significant but positive; stakeholders’ participation had a significant negative effect on NGOs funded project performance; and stakeholders’ control had a positive and significant effect on NGOs funded project performance. The study recommends that NGOs should prioritize developing and implementing effective stakeholder engagement strategies. This includes actively involving stakeholders in project planning, decision-making, and evaluation processes. This can be through NGOs establishment of mechanisms for regular communication, feedback collection, and meaningful participation of stakeholders throughout the project lifecycle.Item Project Risk Management and Sustainability of Donor Funded Projects in Nairobi County, Kenya(Kenyatta University, 2024-09) Juma, Clare NashimiyuDonor funded projects are integral in enhancing access to social services particularly among the poor households. Most of the projects, however, have22 failed22 to22 be22 sustainable22 with increased collapse of these projects recorded especially when the donors withdraw their financial aid. This motivated the study to assess the22 influence22 of22 project risk management22 on22 the sustainability of donor funded projects22 in22 Nairobi22 County,22 Kenya. Specifically, 05the 05study 05sought to assess 05the 05influence 05of 05project risk identification on the sustainability of 05donor 05funded05projects 05in05Nairobi 05County, determine 05the 05influence 05of project risk assessment on the sustainability of 05donor 05funded 05projects 05in 05Nairobi 05County, examine the 05influence 05of 05project risks mitigation on the sustainability of 05donor 05funded 05projects 05in 05Nairobi 05County, 05and 05to find22 out22 the22 influence22 of22 project risks monitoring on the sustainability05of 05donor 05funded05projects 05in05Nairobi 05County, 05Kenya. 05The 05study 05was anchored on theory of constraints, the prospect theory, the 05enterprise 05risk 05management 05theory, 05and the contingency theory. A22 descriptive22 research22 approach was utilized22 in22 this22 study. The 379 donor-funded projects22 in22 Nairobi22 County22 were22 the22 target22 population,22 with the study focusing on project managers in these projects. Through a sampling formula, a sample size of 142 projects were22 selected22 using22 a22 stratified22 random22 sampling.22 The22 strata were the categories of the donor-funded projects. Using a structured questionnaire, the22 study22 collected22 primary22 data22 from22 the22 project22 managers. Thequestionnaire was administered05through05a 05drop-and 05pick05method. The obtained data were analysed22 using22 descriptive22 and22 inferential22 statistics.22 The22 findings22 were22 presented05using05figures 05and05tables. The22 findings22 from study revealed that project risks identification had a significant influence on sustainability of donor-funded projects in Nairobi County (β = 0.220; P= 0.007Item Management Information System Capabilities and Performance of Selected Commercial Banks in Nakuru County Namely Kenya Commercial Bank, Equity Bank, Co-Operative Bank and Family Bank(Kenyatta University, 2024-11) Machengo, Terence AkatuCommercial banks deal with sensitive customer information and financial transactions, making data security a top priority. Implementing strong security measures to protect against cyber threats and unauthorized access requires significant investment in technology and expertise. Therefore, this study seeks to investigate the influence of management information system capabilities on the performance of selected banks in Nakuru County-Kenya. The study specific objectives will be to establish the influence of customer relationship management capability, risk management capability, loan management capability and fraud detection capability on the performance of selected banks in Nakuru County-Kenya. The study will be guided by the following theories; balance scorecard model, CRM behavior theory, prospect theory and fraud triangle theory. This study will use descriptive research design. The study will target four commercial banks operating in Nakuru County namely; Kenya commercial bank, Equity bank, Cooperative bank and Family bank. The respondents will be employees working with these banks who will be 317 in total. Stratified sampling technique will be used to put the respondents into respective banks to ensure that all the respondents are adequately represented. Simple random sampling method will be used to select the respondents. The sample size will be 177 respondents. The study will collect primary data using a semi-structured questionnaire. The researcher will undertake a content validity test to confirm that the questionnaires are written in easy-to-understand language and that the questions are clear. A Cronbach alpha test will be used to determine the reliability. Qualitative data will be analysed qualitatively by organizing data into themes based on study objectives and the results will be presented in narrative form. The analysed data will be presented using tables and figures.Item Resource Capabilities and Performance of Road Construction Projects Funded by Embu County Government, Kenya(Kenyatta University, 2024-05) Musyoki, Wayua TabithaRoad construction projects sponsored by county governments in Kenya have experienced delayed completion, majority of them surpassing the planned budget and the quality delivered is below the expected standards. While some of the road construction projects in Embu have remained, stalled others are abandoned before the successful execution. Many counties have been faced with similar challenges since the inception of devolution in Kenya basing in information from the Parliamentary Accounts Committees of Kenya 2014- 2022. This situation has resulted into wastage of taxpayers’ money presenting an opportunity cost as the funds could have been used for other productive activities that can support overall growth of the economy of Kenya as a whole. Some concerns about unavailability of physical resources, misuse of allocated funds, limited human resource and inability to invest in modern and state of the art information and communication technologies have also been registered among road construction projects funded by Embu County Government. This study seeks to establish the effect of resource capabilities on performance of road construction projects funded by Embu County Government in Kenya. More specifically, the study sought to establish the effect of physical resources capability, financial resources capability, human resources capability as well as ICT capability on performance of road construction projects funded by Embu County Government in Kenya. The study was guided by resource-based view, theory of constraints, human capital theory and technology acceptance model. To obtain the data necessary for research, use of semi structured questionnaire was identified as the best tool. This study adopted descriptive survey and correlation designs. The unit of analysis was the Seven (7) road construction projects initiated in 2017 by county government of Embu and have remained incomplete till 2023.The target population included 67 contractors and supervisors, 30 employees from the planning department in county government of Embu and 70 community leaders that was drawn from specific areas within the seven (7) construction projects funded by Embu County Government. The total unit of observation added up to 167 respondents. The sample size of 117 was computed scientifically and selected through stratified random sampling technique. The questionnaire was used to gather information from respondents and the analysis was done through (SPSS) version 24 guided by means and standard deviations as well as regression analysis. The result indicated that majority of the respondents pointed out that the county had moderately necessary machines to carry out the construction work in the county. The result clearly indicated that the funding of road construction projects in Embu County was inadequate, Embu County did not get the necessary support from the national government and the partner to expand some of its road network. The findings indicated that training programs were moderately in place to equip project staff with relevant skills. The findings showed that ICT had a moderate effect on how well road projects functioned in Embu County. The study recommends on physical resource capability should be allocated based on the job and efficiency requirement, more machines during busy hours, and fewer machines at slower times. The study recommends that project managers should be mindful of the scope of the project they are operating on, because the greater the nature of the project, the more they will decide how to distribute the money. To further the research, there is need to investigate how resource capabilities impact the long-term viability of road projects in various counties throughout Kenya.Item Enterprise Resource Planning Integration and Sustainability of Academic Processes of the Universities in the Coastal Region, Kenya(Kenyatta University, 2024-06) Muli Stanley MutuaEnterprise resource planning (ERP) systems are popular with large organizations spanning across big towns and cities in the world and not leaving out universities as institutions of higher learning. The purpose of ERP systems in the universities is to automate, customize and streamline the flow of information in their academic processes which comprise of student records, admissions, student finances, examination until graduation. The general objective of this study was to investigate enterprise resource planning integration and sustainability of academic processes in the coastal region, Kenya. Specifically, the study sought to determine the effects of data security, information storage, management support and ERP infrastructure and sustainability of academic processes of the universities in the coastal region, Kenya. The study was anchored on resource-based view, technology acceptance model, diffusion of innovation theory and sustainability theory. The target population were 11 universities in the coastal region. The study employed census sampling design to sample 100 IT specialists from the 11 universities. In this study, descriptive research design was used. The study established that Data Security, (β= 0.187) and Information Storage, (β=0.208) positively impact sustainability of academic processes at 0.05 alpha. Similarly, it was noted that Management Support (β= 0.271) and ERP infrastructure (β= 0.333) statistically influence sustainability of academic processes. An important aspect that must be taken into account for a business to be successful is data security. Therefore, for successful cyber security preparation and reaction, a knowledge of data risk categorization is crucial. An organization's efficiency is correlated with its information storage capacity. Thus, in order to understand the volume of work being done, the capacity of data storage systems in a corporation must be established. The achievement of organizational goals depends heavily on management support. As a result, management must possess inherent abilities in motivating and supporting employees. A reliable ERP infrastructure is a key element in an organization's performance. This implies that improving organizational effectiveness through the integration of effective ICT networks. The ERP system can be seen as a tool for increasing competitiveness, strengthening organizational performance, and attaining business goals. This study recommends that data security needs to be appropriately handled by individuals who have the knowledge and abilities to safeguard and operationalize organizational data. The development of a strong ICT infrastructure is essential for a business's operations to be successful. Thirdly, management must have plans for the professional growth of staff members in order to boost business success. The significance of information technology architecture is crucial to improving organizational productivity. This validates the necessity for businesses to put in place a solid information technology infrastructure that will enable them to accomplish a range of organizational objectives and surpass their competitors financially.Item Inventory Management Practices and Performance of Supply Chain at the Nairobi City County, Kenya(Kenyatta University, 2023-12) Sugut, Chepkoech JacklineThe County government engages in various activities regarding procurement, built environment and urban planning, and borough administration and personnel. Effective management of procurement and supply of products is necessary to reduce the risk of stockouts and guarantee continuous service delivery and also risk of inventory shortages and stockouts if demand suddenly increases or suppliers fail to deliver as expected. This can lead to lost sales opportunities, dissatisfied customers, and damage to a company's reputation. However, this appears to be lacking given as the County has been plagued by a surplus inventory of some commodities and a deficit in other vital items required to meet client requests. Thus, the present study sought to evaluate inventory management activities and the success of supply chain management in Nairobi City County with a particular focus on strategic supplier partnerships, economic order quantities, just-in-time delivery, and material resource planning. The research was grounded on the lean theory, theory of economic order quantity, application control theory, and stock diffusion theory. The study utilized a descriptive research approach and the positivist philosophy. The population of the study consisted of 340 individuals. The research sample size comprised 183 procurement officers that work for County offices that are housed in the logistics and procurement division and built environment and urban planning. The study adopted a quantitative approach and used a questionnaire as the data-gathering tool. Descriptive statistics were used to measure means, frequencies, and percentages. Inferential statistics were utilized to determine the nature, strength, and statistical significance of the relationship between the variables. Tables, charts, and other figures will be used to present the data. The 24th latest version of SPSS was used for analysis. The findings showed that the adoption of Economic Order Quantity, Just In Time, and Material Requirements Planning positively impacted supply chain achievement at Nairobi County. Strategic supplier partnerships were found to have an insignificant impact on supply chain performance. The findings were statistically significant and underscored the importance of mainstreaming Economic Order Quantity, Just In Time, and Material Requirements Planning across the various departments of the county government of Nairobi. Nairobi County government should also prioritize early engagement of suppliers in supply chain processes; proper and continuous communication with suppliers; frequent meetings with suppliers; using fewer rather than many suppliers and long-term partnerships with supplier to bolster the County’s supply chain performance. Future studies could explore the reasons behind the poor strategic supplier partnerships practices at Nairobi City County to guide the formulation and implementation of effective strong supplier partnership strategies to improve overall supply chain performance at the different departments of the county government of Nairobi.Item Information Systems Characteristics and Performance of Uasin Gishu County Government, Kenya(Kenyatta University, 2024-05) Koech, Stanley KipkiruiKenya has been actively working on modernizing government services through adoption of Information and Communication Technology. Advancements in technology render existing information systems obsolete over time. The county government struggle to keep pace with the advancements, leading to outdated systems that fail to meet current needs and standards . The aim of the study was to investigate information systems charactaristics and performance of Uasin Gishu County Govervement, Kenya.The study was driven by the given objectives to analyze the influence of system quality on performance of Govermental organization a case of Uasin Gishu County Government, Kenya; to determine the influence of accuracy and performance of Uasin Gishu County Government , Kenya;to examine the influence of efficiency and performance of Uasin Gishu County Government, Kenya and to assess the influence of data quality and performance of Uasin Gishu County Government, Kenya.The study was guided by Balanced Scorecard and Technology Acceptance model.The target population was 140 and a sample size of 105 respondents.The respondents were members of staff of the county, implementers of the systems and providers of IT Services to the County. Data analysis was achieved by use of descriptive statistics through the IBM statistical package for social sciences (SPSS) ,to ascertain frequencies, percentage, standard deviation, and arithmetic mean for the closed-ended questions and presentation done on tables and chart. Descriptive research Design was used and primary data collected by administering Questionnaires to respondents whereas gathering of secondary data is by the use of publication, internet sources and Student papers. The study concluded that, A high level of system quality ensures that the information system's functionality meets the needs of users and the organization. It should provide all the required features, capabilities, and tools to support business processes and objectives.Reliable information systems minimize downtime and disruptions. System quality is essential for ensuring that the system remains available and operational when needed .Quality systems are designed to scale with the organization's needs. They can adapt to changing workloads, accommodate growth and incorporate new technologies without compromising performance.System quality includes measures that are robust to prevent unauthorized asscess and protect data. A secure system is essential for safeguarding the integrity and confidentiality of information.High-quality information systems prioritize user experience..The findings indicated that accuracy is a fundamental component of overall data quality. Inaccurate data can lead to data quality issues such as inconsistencies, errors, and data-related problems, negatively impacting system performance.Many industries are subject to regulations that require accurate reporting and data handling. An information system's accuracy is crucial for ensuring compliance with these regulations, which can have legal and financial consequences if not met.Accurate information systems reduce the time and effort required to correct errors or resolve discrepancies.The researcher recommended the influence of system quality on performances of governmental organization should ensure that the government's IT infrastructure is up-to-date and reliable. High-quality systems should adhere to best practices and regulatory standards to safeguard citizen data. The influence of accuracy and performance of Uasin Gishu County Government, Kenya.The researcher suggested to investigate how the integration of machine learning and Artificial intelligence technologies can enhance information systems' performance in terms of predictive analytics, pattern recognition, and decision support.Item Information Systems’ Capabilities and Project Performance in Agriculture-Based Organizations: A Case of Africa Harvest Organization, Kenya(Kenyatta University, 2024-02) Korir, Kipkirui AnthonyThe empirical literature indicated dismal project performance in significant number of agriculturally based organizations in Kenya. The situation called for a study to establish the influence of information systems capabilities on project performance. The study was to examine the effect information system capabilities on project performance in the agriculture-based organizations in Kenya as the purpose. The study sought to determine the influence of automation, system integration, system information quality, perceived usefulness and system support for decision on project performance at the Africa Harvest Organization. The study adopted a descriptive research design. The target population was 181 with a composition of mix senior management, middle-level management and lower-level management from different departments within Africa Harvest Organization projects in Kenya. The stratified sampling was used by employing the Yamane (1967) formula in which a sample of 123 was selected at confidence level of 95 percent and structured questionnaires were used for this study. Descriptive statistics and inferential techniques were utilized to analyze the data. Pearson correlation coefficient and regression analysis were conducted for inferential data analysis. The study found that Automations, system integrations, information quality, system usefulness and support on decision making as the significant variables. Satisfying stakeholders’ expectations can positively and significantly influences project performance, stakeholders needs and expectation through the identifying as well as conflict management with communication affect project performance. The system integration, system information quality and perceived usefulness of the system, and system support positively and significantly influence project performance. This research findings will be helpful to organizations and companies who want to implement project management system to be effective in the industry. The study highlighted the increasing importance of non-traditional factors, such as project acceptance by the client, alignment with business strategy, company reputation, team cohesiveness, and ethical behavior, in defining project performance and success. The research findings are expected to be valuable for organizations and companies seeking to implement project management systems effectively in the industry. The study revealed that information system capabilities play a crucial role in enhancing project performance and success, impacting various aspects of project management and organizational performance.Item Ict Infrastructure and Implementation of Digital Literacy Programmes in Public Primary Schools in Uasin Gishu County, Kenya(Kenyatta University, 2024-06) Kogei StephenThe aim of this research was to evaluate the readiness of public primary schools in Uasin Gishu County, Kenya, to implement a digital literacy program. The goal of the digital literacy program was to give pupils the knowledge and abilities they would need to succeed in the contemporary digital environment. Incorporating information and communication technology (ICT) into primary school education is a significant component of educational progress, particularly at this stage when students are keen to learn new abilities. By integrating ICT into learning, students can actively and independently participate in the curriculum, transforming the learning process. The study aimed to achieve several objectives, including determining the accessibility of infrastructure for public primary schools in Uasin Gishu County to facilitate the digital literacy program, examining the impact of teacher skills on the implementation of the digital literacy program, and assessing general perceptions towards the digital literacy program's implementation. Additionally, the study sought to evaluate the accessibility of digital resources essential for the successful implementation of the digital literacy program in Uasin Gishu County. The research used a descriptive research design, drawing on the Unified Theory of Acceptance and Use of Technology (UTAUT), Cognitive Theory, and Theory of Reasoned Action to establish the interrelation between independent and the dependent variables. A sample of 152 participants, including 109 teachers and 43 head teachers were surveyed from a total of expected 242 responses. The study's dependability was assessed using test-retest methods, and the data collected through questionnaires, including both open-ended and closed-ended questions, was analyzed by use of the Statistical Package for Social Sciences. The results of the study were presented using frequency tables, percentages, and regression analyses. The study's conclusions highlighted the crucial role that infrastructure preparedness played in determining how the digital literacy program was implemented in public primary schools throughout Uasin Gishu County. The program's effectiveness was further hampered by inadequate internet access and a lack of necessary resources for classroom instruction and student learning. Furthermore, the success of the digital literacy programme was found to be significantly influenced by the competency of teachers. The report also emphasized how important teacher perception was in influencing how the program was implemented in the county's primary school system.Item Project Management Strategies and Performance of Public Private Partnership Road Infrastructure Projects in Nairobi City-County, Kenya(Kenyatta University, 2024-06) Kakw’u,Festus MunyokiEfficient road project management is vital for fostering economic development, a sentiment acknowledged by the Kenyan government. Recognizing the importance of robust road infrastructure, various initiatives have been implemented, including the formation of agencies such as KENHA for highways, KURA for urban roads, and KeRRA for rural roads. These efforts were reinforced by the enactment of the 2007 road act. Despite these measures, PPP road projects in Kenya face challenges, impacting their performance as per a 2019 KPMG assessment. The primary goal of this inquiry is to understand how project management strategies influence the performance of Public Private Partnership Road infrastructure projects in Nairobi City County, Kenya. The study focused on examining the effects of project planning, monitoring and evaluation, risk management, and stakeholder involvement on road project success. Theory of constraint was used to anchor this study, while other theories used are contingent theory and realistic evaluation theory The target population was 11 road projects comprising 99 road construction specialists. The census method was used comprising of 99 respondents. Primary data was collected using semi-structured questionnaires for both quantitative and qualitative data. The response rate of 83% was obtained from 82 respondents who returned filled questionnaires. In this research, data was descriptively and inferentially analyzed using percentages, means and standard deviations. Furthermore, correlations and regression analysis were conducted to establish significant relationships as well as influence of independent variables on the outcome variable. The study revealed that Project Planning and Project Monitoring and Evaluation significantly affected Project Performance. Similarly, Project Risk Management and Stakeholder Engagement substantially affect Project Performance. The study concludes that correct application of project management strategies is critical for project performance and success. It emphasizes the need for project team members to undergo project management training, ongoing monitoring throughout every project stage, and continuous data collection and analysis for improvement assessment. Technical requirements must be met for a project to yield measurable outcomes. The project team should remain vigilant about potential hazards that may impede successful completion, creating procedures to manage identified hazards. Stakeholder engagement is crucial for mutual understanding and respect of objectives, enhancing project execution effectiveness. The study recommends adherence to financial constraints, thorough monitoring of each project phase, routine data gathering, and examination for informed decision-making, implementation of a risk response plan to mitigate project risks, and continuous stakeholder involvement throughout the project's duration for success. More research in this area might be done to find and clarify how government policies affect project performance.Item Project Management Dynamics and Project Performance in Kenya Ports Authority, Kenya(Kenyatta University, 2024-04) Chelangat FaithA significant number of projects within the Kenya Ports Authority fall short of meeting their expected performance levels concerning factors such as timing, quality, and budget adherence, with over 70 percent experiencing discrepancies in meeting their timeframes, quality standards, and cost constraints. Despite the presence of numerous regulations and the provision of comprehensive training for consultants, a notable proportion of public sector projects in Kenya fail to achieve their intended objectives. The purpose of this study was to look into how the dynamics of project management affect how well public projects operate at the Kenya Ports Authority (KPA). Specifically, it sought to analyze how procurement processes, project financing, stakeholder participation, and project communication management affect the performance of these public projects. The study was guided by several theoretical frameworks, including Agency Theory, Modern Portfolio Theory, Stakeholders Theory, and Cybernetics Theory. A descriptive research design was used to carry out this study. A combination of closed-ended and open-ended questions were included in the questionnaires that were used to gather data from 142 participants. The sample was divided into groups using a stratified sampling technique, and 59 project officers were chosen to participate. The researcher distributed the questionnaires and collected them when they were finished. In addition, a pilot study was carried out with 14 project officers who were part of the intended participant group but declined to participate. Test-retest reliability measures were evaluated using Cronbach's alpha coefficients, and data dependability was assessed using the test-retest method. The process of analyzing the data included both quantitative and qualitative techniques. Quantitative data were analyzed using descriptive and inferential statistics, while qualitative data were subjected to content analysis. The performance of public projects at KPA was found to be significantly impacted by procurement practices, project financing, stakeholder participation, and project communication systems. The study's recommendations emphasize the importance of regular reviews of procurement policies, comprehensive training programs, strengthening budget controls, active stakeholder engagement, and investing in communication technologies to enhance project performance within Kenya Ports Authority.Item Influence of Information Communication Technology Infrastructure on Operational Efficiency of Upscale Hotels in Nyeri County, Kenya(Kenyatta University, 2024-06) Muriuki,Eric MutugiThe post-COVID-19 impact has led to the closure and exit of several hotel sector players, with only a few surviving by leveraging information-based strategies. The emphasis on utilizing information and communication technologies (ICT) and related infrastructure has become paramount to enhance competitive advantage, deliver customer satisfaction, and create memorable experiences in the hotel industry. Despite these efforts, the performance of the hotel sector, particularly in lowland areas of Kenya, remains suboptimal. This study aimed to ascertain the influence of ICT infrastructure on operational efficiency in the hotel industry in Nyeri County, Kenya. Specifically, the study examined the influence of ICT hardware, software, network infrastructure, and ICT people resources on operational efficiency. The theoretical framework was based on Porter's Value Chain Theory, Market Power Theory, Resource-Based View Theory, and the Technology Acceptance Model. Due to the limited number of hotels in Nyeri County, a descriptive and explanatory research design was adopted using a census approach. Data were collected via a closed-ended semi-structured questionnaire on a five-point Likert scale. The research instrument's validity was assessed and reliability was tested using Cronbach's Alpha, achieving a coefficient score of 0.7 or above, indicating acceptable reliability. Data analysis was conducted using SPSS software, employing both descriptive and inferential statistics. The analysis included ANOVA, coefficient of determination, and model summary to explore the relationships between the variables. The descriptive results indicated a significant positive effect of ICT hardware infrastructures on operational efficiency. However, ICT software did not show a substantial direct influence. Network infrastructure significantly influenced operational efficiency, while ICT people resources had no substantial effect on the operational efficiency of hotels in Nyeri, County. Based on these findings, it is recommended that hotel management in Nyeri County should prioritize investments in ICT hardware and network infrastructures to enhance operational efficiency. Furthermore, policy interventions should focus on improving ICT infrastructure to support the sustainable growth of the hotel industry in the region.Item Digital Inclusion and Financial Performance of Microfinance Banks in Nairobi City County, Kenya(Kenyatta University, 2024-06) Kipchoge,Edwin KibetMicrofinance banks play an essential role in poverty reduction and economic development as they enhance financial inclusion. To reduce the cost-of-service delivery and improve efficiency in service delivery, microfinance banks in Kenya have adopted digital inclusion services like internet banking, agency banking, and mobile payments. Despite adoption of digital inclusion among microfinance institutions in Kenya, in terms of mobile0banking, agency0banking, and internet0banking, their performance has been fluctuating over the years. Therefore, this study examined influence of digital inclusion and microfinance institutions’ financial performance in Kenya. The research’s primary objectives were to determine the effect0of0mobile0banking, agency0banking and internet0banking on financial0performance of microfinance institutions in Kenya. Moreover, the research utilized an explanatory research method. The population of the research was 13 banks of microfinance operating in Kenya and covered period of 10 years (2012 to 2021). Since the sample size of the research is small, a census approach was employed. Secondary information on mobile banking, agency banking, internet banking and financial0performance (ROA) was gathered from CBK and from microfinance banks’ financial statements in Kenya. Secondary data was gathered using data extraction checklist. Secondary data in this study was quantitative (continuous data). Quantitative data was also edited and then coded and keyed into Stata version 14 for purposes of analysis. Panel data analysis techniques were used in data analysis. Moreover, inferential0and0descriptive0statistics were employed in quantitative data analysis. Moreover, descriptive statistics utilized frequency distributions, percentages, standard0deviation and mean. Diagnostic tests encompassed normality0test, heteroscedasticity0test, autocorrelation, linearity0test, stationarity and0unit0root0test and co-integration0test. Multivariate regression analysis was utilized to examine the effect0of independent0variable0on dependent0variable. The study0found0that mobile banking has a positive and significant relationship on financial performance of microfinance banks in Kenya. The study0also0found that agency banking has a significant and positive effect on the financial performance of microfinance banks in Kenya. However, the study established that internet banking has an insignificant and positive effect on0the0financial0performance of microfinance banks in Kenya. The study recommends that microfinance banks in Kenya should consider expanding their mobile banking services to reach a broader customer base. This could involve developing user-friendly mobile apps, SMS-based services, or other mobile banking channels to make it easier for customers to access their accounts and conduct transactions. In addition, microfinance banks in Kenya should actively expand their network of agency banking partners. They should also seek out potential agents, such as small businesses, shops, or individuals, in underserved areas to increase accessibility to banking services. They should also should provide comprehensive training to agency banking partners to ensure they understand the services they are offering, as well as the regulatory and security requirements.Item Project Monitoring and Evaluation and Performance of Agribusiness Projects in Kiambu County, Kenya(Kenyatta University, 2024-05) Mbugua,DavidA lot of funds are spent on the public services by the government, amounting to between 15-45 percent of GDP which has an immense effect on the agribusiness projects. One of the most pressing issues confronting policymakers and those with an interest in the sector is the declining performance of the agribusiness projects in regard to their growth. From an average of 4.7% in the first ten years to just less than 6% in the 21st century, agriculture's performance, which remains the backbone of the economy, slowed significantly after independence. The study established the relationship between project monitoring and evaluation ( M & E) and performance of agribusiness projects in Kiambu County, Kenya. The study determined the effect of baseline survey, monitoring and evaluation planning, technical data management, monitoring and evaluation implementation strategy and monitoring and evaluation finding on enhancing performance of agribusiness projects in Kiambu County, Kenya. The study was underpinned on the resource-based, agency, equity theory and theory of change. Descriptive and explanatory research design were adopted. Twenty-eight agribusiness projects in Kiambu County were targeted. Sample size was 82 respondents comprising of the agribusiness projects. Questionnaires were used to obtain primary data whereas data collection sheet was used to collect secondary data. Descriptive statistics was conducted and information presented. The study also conducted regression analysis. Results showed that respondents agreed to a great extent that baseline survey, monitoring and evaluation planning, technical data management, monitoring and evaluation implementation strategy, use of monitoring and evaluation findings influenced performance of agribusiness projects in Kiambu County, Kenya. Correlation analysis demonstrated a positive and insignificant linear correlation between performance of agribusiness projects and baseline survey (P = 0.712, sig. =0.044) and M & E implementation strategy (P = 0.101, sig. =0.193). Further, a significant positive linear correlation was found between performance of agribusiness projects and M & E planning (P = 0.236, sig. =0.045), technical data management (P = 0.515, sig. =0.000) and use of M & E funding (P= 0.344, sig. =0.003). Regression analysis showed that baseline survey (r = 0.058, sig. =0.318) and monitoring and evaluation implementation strategy (r = 0.124, sig. =0.057) influenced performance of agribusiness projects positively and insignificantly. Additionally, monitoring and evaluation planning (r = 0.166, sig. =0.005), technical data management (r = 0.248, sig. =0.000), use of monitoring and evaluation findings (r = 0.207, sig. =0.023) influenced project performance positively and significantly. The study concluded that project monitoring and evaluation variables studied are significant factors of performance of agribusiness projects in Kiambu County, Kenya. For agribusiness projects in Kiambu County to have timely completion, customer satisfaction, quality and projects completed on budget, there is need to enhance the project monitoring and evaluation through developing a robust M&E framework, defining clear roles and responsibilities, collecting quality data, analyzing and interpreting data, communicating M&E findings, using M&E findings for decision making, and continuously improving M&E activities.Item Project Dynamics and Performance of Fishing Project Funded By International Committee of Redcross in Lamu County, Kenya(Kenyatta University, 2024-05) Owese, Akinyi CarolineEmployment, economic growth, food for the populace, and foreign and domestic money all share a great deal to performance of the fishing industry. Performance of fishing projects is key in the growth of Kenya’s agricultural sector and by extension the entire economy. Countries with more developed economies, such as Spain and China, have conducted the vast majority of the research on the dynamics and performance of fishing projects. Previous research findings in Kenya reveal that although the fishers claimed to be experiencing low fish catches due to changes in climate, lack of advanced fishing gears and vessels, fishing remained a major livelihood source. Evidence of studies showing the linkage between project dynamics and performance of fishing remains scanty, it is against this backdrop that the goal of this project was founded to provide strategies for improving the livelihoods of Lamu fishermen such that they not only benefit local residents but also significantly contribute to Kenya's economic development. This research aimed to analyze project dynamics and performance of fishing project funded by international committee of Red Cross Lamu County, Kenya. Three variables were identified, fisher men training, monitoring and evaluation and fisheries management. The study adopted Diffusion of innovation theory, Classical fisheries management theory and theory of change. An explanatory research approach was harnessed. The study population was the Fishing project funded by International Committee of Red Cross. Observation unit included 344 individuals from Lamu and International committee of the Red Cross. This research used stratified sampling technique to sample selected Lamu fishermen and management level employees at Red Cross in Mombasa. Sample size comprised of 185 respondents. Data from the study was collected using questionnaires and data from journals, books, published and unpublished thesis.18 questionnaires were used for the pilot testing that formed 10 percent of the total sample size. Reliability and validity was tested. The results revealed that fisher men training, monitoring and evaluation and fisheries management had a positive and statistical significant effect on performance of fishing project, results further support conclusions of prior research on the topic, The findings recommend that organizations to organize instruction for fishermen to impart necessary skills to enhance performance of fishing projects and to improves the technical know-how of fishermen on modern fishing equipment’s, fishing skills and cash management skills. The findings suggest that in order to guarantee capacity building and project performance, fish farming initiatives should make more use of monitoring and evaluation outcomes within the project. Organizations should think about project dynamics to boost the efficiency of their fishing projects. Thus, long-term studies are needed in the future to investigate the correlation between project dynamics and costs of performance.Item Project Cost Control Techniques and Performance of Water Projects in Kericho County, Kenya(Kenyatta University, 2024-06) Bichang’a, Lornah ChepkemboiProjects are developed to carter for needs of the people and for socio-economic development of the population and communities. The project implementation phase incurs huge costs and hence the need to incorporate measures in the project plan that will manage costs and lead to successful projects. Many projects experience cost and time overrun, abandonment, stalling, incomplete and under-performing and delivery of poor-quality projects. The same applies to water projects and thus denies the general population and chance to enjoy benefits of the resource and improve their livelihood. As a means to improve project performance, this study focused on project cost control. The main objective was to investigate on project cost control techniques on performance of water projects in Kericho County, Kenya. Cost estimation, budgeting, monitoring and evaluation and expenditure control of projects were the specific objectives. The study variables were anchored on the organizational control theory and supported by the transaction cost theory and the theory of project management. The study applied the descriptive research design and targeted 16 completed water projects as the unit of analysis. Census of all the water projects and respondents were placed in strata hence stratified sampling was employed. There was use of semi-structured questionnaires that was first pilot tested and found to be valid and reliable in collecting primary data. The collected quantitative data was then analyzed using descriptive, multiple regression and Pearson correlation methods and content analysis was done on the qualitative data. Diagnostic test was done using multicollinearity, normality test and autocorrelation revealing the data set and model fit. The findings showed that improvements in performance of the water projects was due to cost estimation using different models, price variations and forecast that helped in reducing cost overruns. Findings showed project budgeting significantly influenced performance of the water projects based on the budget guidelines, reducing risks, budgets informing project decisions and maximum utilization of resources. The monitoring and evaluation function helped improve performance by regular checks on progress of implementation of project plans, improving transparency, accountability and mechanisms. The results showed that project expenditure controls enhanced performance of the water projects setting limits, authorization process to access resources, monitoring costs and implementing cash flow management systems. The study concluded that project cost control techniques of cost estimation, budgeting, monitoring and evaluation and expenditure controls had positive and significant effects on performance of the water projects in Kericho County. The performance improved in terms of quality and sustainability of the project, keeping to the budget lines and completion on time. The study recommended project managers and team to implement cost control techniques for improvement in performance of projects. It also recommended that county governments to train contractors and project managers on budgeting, expenditure control, cost estimation and monitoring and evaluating project activities. It was recommended that the policy makers should formulate regulations and laws that support control of costs for delivery of quality projects.Item Data Analytics and Organizational Performance of Kenya Civil Aviation Authority(Kenyatta University, 2023-11) Odula, Linda ApondiOrganizational performance is a pivotal metric determining sustainability and standing among stakeholders and shareholders, hence was the focal point of investigation in this study within the Kenya Civil Aviation Authority (KCAA) and its relationship with data analytics. Four specific objectives were established i.e. to evaluate the impact of descriptive analytics on KCAA's organizational performance, assess the influence of prescriptive analytics on the same, to understand the relationship between predictive analytics and KCAA's organizational performance and to scrutinize the effect of diagnostic analytics on KCAA's organizational performance. The study drew upon three established theoretical frameworks: The Resource-Based View (RBV), Technology Acceptance Model (TAM) and the Schumpeterian Innovation Theory. The research encompassed 1400 technical and operational staff across KCAA's headquarters in Nairobi, Moi International Airport in Mombasa, and Jomo Kenyatta International Airport in Nairobi, along with airline operators and pilots. A pilot study, conducted with 30 respondents ensured the reliability and validity of the research instrument. Reliability tests yielded a Cronbach alpha coefficient averaging 0.79 indicating a strong reliability while validity tests confirmed the instrument's validity, with Average Variance Extracted (AVE) values surpassing the 0.5 threshold. The primary study involved 300 randomly selected participants, utilizing questionnaires for data collection. Both descriptive and inferential statistics were employed for data analysis revealing a strong positive correlation among variables. Specifically, various types of data analytics displayed positive significance: Descriptive Analytics (β = 0.133, t = 2.046, p < 0.05), Prescriptive Analytics (β = 0.198, t = 3.146, p < 0.05), Diagnostic Analytics (β = 0.190, t = 3.089, p < 0.05), and Predictive Analytics (β = 0.120, t = 1.961, p = 0.05). Diagnostic tests affirmed the absence of multicollinearity, data normality, and heterogeneous data. Respondents collectively acknowledged the significant impact of data analytics on KCAA's organizational performance, with the study concluding that KCAA had not fully leveraged data analytics leading to the recommendation of a policy framework prioritizing their ongoing big data ICT initiatives, and advocating for regular implementation of diagnostic analytics to enhance aviation performance, employee engagement, and overall organizational success.