MST-Department of Management Science

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Influence of Participatory Monitoring and Evaluation on Performance of Public Secondary Schools Projects in Mutomo Sub-County, Kenya
(International Journal of Scientific Research and Management (IJSRM), 2018) Kathongo, Stellah Mueni
In schools, participatory monitoring and evaluation is a tool for enhancing performance of projects and improving overall efficiency of project planning, management and implementation. PM&E offers new way for involving the stakeholders in planning and implementation of projects in public schools environment. The purpose of the study was to establish influence of participatory monitoring and evaluation on performance of public schools projects in Mutomo Sub-County, Kenya. The population involves 33 public secondary schools which forms the target population of the study. Sampling design which was used in the study is non probability (purposeful sampling). The study collected data by use of questionnaires then descriptive analysis and inferential analysis was used for quantitative data. Data was presented by use of tables, percentages and frequencies, pie charts mean and standard deviations by statistical package (SPSS V17). The study established that stakeholders are not involved in the process of management of school projects. Moreover, established that institutional strengthening can be improved by open forums, meetings and seminars which should involve stakeholders air their views and negotiate their perspectives. The study concluded the following: institutional strengthening has influence on the performance since the stakeholders had little knowledge on participatory monitoring and evaluation and if the objectives will be achieved efforts can be made by the appointing authority to train the selected stakeholders .Negotiations perspectives of shareholders has influence on performance of public schools in the sub county, Public accountability still has influence on the performance of public secondary schools projects, Project planning has influence on performance of public school projects and lastly TSC policy has influence on the performance of public school projects. The study recommends that public secondary should involve the stakeholders in the process of projects management by creating meeting, forums and seminars that will allow them to air their views, needs and opinions which make them negotiate their perspectives and make critical decisions.
Effects of Leadership on Project Performance: A Case of In-House Projects of Total Kenya Limited
(International Journal of Current Research, 2018-03) Omagwa, Wycliff Nyakundi; Lucy Ngugi
The Effect of Project Management Leadership on Performance of Compassion International Projects in Kitui County, Kenya
(International Journal of Art and Project Planning, 2018-07) Nziva. Faith Mary
Despite advances in project management methodologies many projects continue to fail. The purpose of this study was to investigate the effects of leadership on project performance. Descriptive research design was adopted for this study. The target population was160 respondents with a sample size of 113 respondents. Stratified random sampling was used to sample and select the respondents and Data was collected by use of questionnaires. Quantitative data collected was analyzed by the use of descriptive statistics such as frequencies, percentages, means and standard deviations. The study conducted a multiple regression analysis to establish the relationship between the dependent and independent variables. Qualitative data was analyzed through content analysis. From the findings, the respondents indicated that leadership affects performance of Compassion International projects. The study concluded that there was a significant relationship between project management leadership aspects and performance of CI projects. The findings of the study are of great importance to project leaders and policy makers as they will get to understand how leadership affects the performance of projects and will assist them in selection of project managers with the right and in designing policies with an aim of improving project leadership. Future scholars and academicians will benefit from this study as it will form the basis for future research as well as provide literature material for future research. The findings of this study will also add to the body of knowledge on the effects of leadership on the performance of projects. The study recommended that: effective leadership skills to be acquired by all project staff; emphasis be given to the experience of project staff and introduction of effective controls. The study suggests that further research should be carried out to establish the other factors that are attributed to affecting the performance of Compassion International projects.
Risk Management Practices and Performance of Construction Projects in Nairobi City County Government, Kenya
(International Academic Journal of Information Sciences and Project Management (IAJISPM), 2018-07) Mwangi, Hilda Muthoni; Ngugi, Lucy
Risks in construction projects cannot be eliminated, however through proper risk management practices, the risks facing the construction projects can be minimized. Government funded projects are proclaimed to lag behind in their construction and tend to consume high costs of building and maintenance due to various factors. The study sought to establish the influence of risk management practices on performance of projects by the Nairobi City County Government, Kenya. The specific objectives wereto determine the effect of design risk management practices, legal risk management practices, construction risk management practices and contract risk management practices on performance of projects. The performance of the Nairobi county government funded construction projects was evaluated by project sustainability, consumer acceptability, timeliness and cost. The study was anchored on the following theories; agency theory and uncertainty theory. Empirical literature reviewed scholarly studies on design risk, legal risk, contract risk and construction risk management practices and their influence on performance of projects. The study used a descriptive research design. The population of study involved contractors, consultants and project engineers for 10 construction projects across the Nairobi City County. This consisted of 380 respondents involved in projects from the companies. A sample of 190 respondents was taken from the population. The primary data was collected by use of self-administered survey questionnaire. Data analysis was done by use of descriptive and inferential statistics such as frequencies, percentages, mean scores and standard deviation. A regression analysis was conducted to establish the correlation between the variables. The study revealed that the most prevalent risk management practices employed by the Nairobi City County government on construction projects were costing of projects, project designing, and dispute over land and construction. The risk management practices; legal risk management, construction risk and contract risk management were found to have an inverse relationship with the construction project performance while design risk management had a positive one. The study recommended that for the construction department and constructors to mitigate risks involved in the project implementation process there is need for proper project design, legal approval and policy requirements adherence, proper planning to ensure all resources are available to effect the construction project and proper contracting with every stakeholder being appreciated and involved in the project planning and formulation process.
Project Monitoring, Evaluation and Communication as Factors in Performance of Community Based Agricultural Projects in Bungoma County, Kenya
(International Journal of Academic Research and Development, 2018-11) Nalianya, Remmy Simiyu
The success of agricultural projects, or any other types of projects, is dependent on many factors, among them market access in the agriculture sector, information access and effective us and the effectiveness of M&E practices. A project is considered successfully completed when all the management practices have been undertaken. The study investigated the influence of project management practices on the performance of agricultural projects by community based organizations in Bungoma County, Kenya. Out of that research, this paper examines how project communication and monitoring and evaluation influence the performance of agricultural projects in Bungoma County. The study used descriptive and explanatory research designs. It targeted 138 community project groups carried out by CBOs registered in Bungoma County. The study used stratified sampling to select 61 project groups from the target population. Primary data was collected using a self-administered questionnaire. Interviews were also conducted with 15 field officers. Descriptive statistics were computed to describe the characteristics of the variables whereas inferential statistics in form of simple and multiple regression were used to establish the nature and magnitude of the relationships between variables. Data analysis was done using SPSS version 22. Qualitative data was analysed through content analysis. On simple regression, project M&E practices were found to influence agricultural project performance. Project communication was insignificant and therefore had no influence on agricultural projects performance. The study recommends that the sponsors and management of agricultural projects develop programmes that integrate all the components of project management practices, including all aspects M&E, to achieve holistic success. The findings of this study can help the Ministry of Agriculture in planning of its activities and financing of agricultural projects in Kenya
Influence of Project Management Practices on Performance of Projects in Unilever Kenya LTD
(Kenyatta University, 2021-06) Magagan, Keziah C.; Ngugi, Lucy
Project performance is crucial to all stakeholders. Project failure is rated to be very high with about 50% of projects proven to have failed in Africa. Most projects start well, with perfectly good intentions. Project management is accomplished through the application and integration of the project management processes of initiating, planning, executing, monitoring and controlling, and closing. Project management has evolved over time, becoming the principal mean of dealing with change in modern organizations. Best practices have occurred as a result of business evolution and of practicing project management at a global level. The main objective of the study was to examine influence of the project management practices on project’s performance of Unilever Company in Nairobi County, Kenya. Four specific objectives were used, namely: to determine the effect of risk management practices on project’s performance, to establish the effect of communication practices on project’s performance, to examine the effect of stakeholder management practices on project’s performance and to assess the effect of leadership practices on project’s performance. The research utilized modern portfolio theory, system theory, path-goal theory and stakeholders’ theory. Descriptive research design was adopted in this research Census was used in the study and data was collected using semi-structured questionnaire. The study findings show that project risk management have a positive influence on project performance. Further, Project communication positively influences project performance. Project leadership have a positive influence on project performance. Moreover, Project stakeholder management influence project performance positively. The study recommends that the organization conducts comprehensive risk management using a complete risk management framework. It should also create a ‘we’ feeling in the projects for all stakeholders. Contingent reward may also be applied by the Unilever in the projects. Aspects such as courtesy, competence and responsiveness should be well facilitated.
Project Management and Implementation of Community-Based Projects in Siaya County, Kenya
(The Strategic Journal of Business & Change Management, 2021-06) Siwa, D. O.; Ngugi, L.
This study sought to evaluate the effect of Project Management factors on the implementation of community projects in Siaya County, Kenya. The specific objectives were to evaluate the effect of project design on the implementation of community-based projects, to evaluate the effect of management support on the implementation of community-based projects, to evaluate the effect of resource allocation on the implementation of community-based projects and to evaluate the effect of community participation on the implementation of community-based projects in Siaya County, Kenya. In order to achieve the set objectives, the study adopted a descriptive research design. The research targeted 356 ongoing community projects in Siaya County. Using stratified random sampling 72 of the projects were selected. Structured questionnaires were used to collect data from the study respondents who included five most informed project management officials selected from each project. Data collected was analyzed using descriptive statistics such as frequencies, percentages, mean and standard deviation. Additionally, inferential analysis was performed using the linear multiple regression model. The study findings highlighted that project management factors are key to effective implementation of community-based projects. Based on the findings, the study concluded that project management factors provide an effective management system that ensures projects are completed on time, using the allocated resources and attaining high quality standards. The study recommended that the project teams should target improving the management of risk on different phases of the project cycle through adaptation of existing risk management approaches and development of new approaches. This study should assist project managers identify opportunities, follow the allocated budget, meet set timelines, and attain the established quality standards when implementing projects.
Participatory Monitoring and Evaluation Practices and Performance of Selected National Government Constituency Development Fund Projects in Samburu County, Kenya
(International Journal of Economics, Business and Management Research, 2021) Leariwala, Jeremiah Loiboku; Kamau, Lucy Ngugi
Inadequate monitoring and evaluation has led to poor project performance. In Kenya, the Constituency Development Fund (CDF) was established in 2003 to channel resources to the constituency level, the grassroots, where they are mostly needed. The fund has transformed marginalized areas albeit with challenges. This study sought to investigate the effect of Participatory Monitoring and Evaluation practices on performance of National Government-CDF projects in Samburu County, Kenya. The objectives were: to find out the effect of M&E planning, resources allocation to M&E, training of M&E staff and participation of community members in M&E on the performance of NG-CDF projects. Descriptive research design was adopted. A target population of 51 completed and ongoing NG-CDF projects, initiated in the start of 2017/2018 financial period in Samburu County, were studied. Stratified random sampling technique was used to pick 30 projects (59%) as a sample. A semi-structured questionnaire was administered to collect primary data from the respondents. Completed questionnaires were collected, organized and analyzed by the use of SPSS computer program to generate valuable information that was interpreted to answer the research questions. Descriptive statistics; frequencies, percentages and standard deviations were estimated. Findings were presented in charts and tables. Multiple regression models were used to establish the relationship between the dependent and independent variables and the study found out that they had a positive and strong relationship; M&E planning and M&E resource allocation were significant. The study, based on the findings, recommends that M&E-planning framework must be supported by NG-CDF; M&E funds to be increased and disclosed to communities. Proper community sensitization/capacity building needs to be done prior to project implementation.
Effect Of Resource Planning on the Performance of Road Infrastructure Projects in Wajir County, Kenya Project Management Practices and Performance of the Public Projects in Mombasa County, Kenya
(International Journal of Advanced Research and Review, 2020) Mathenge, Peter Mwangih; Ngugi, Lucy
The performance of most projects in Kenya fails to meet the expected goal based on time and cost indicators. More than seventy percent of the implemented projects recorded time and cost variations. Most of Kenya’s urban construction sector projects fail to achieve their objectives despite the many rules, regulations and the quality training of the consultants. In 2013, Mombasa County failed to deliver on its development public projects to the tune of fifty-seven percent. The objective of this study was to investigate the effects of project management practices on performance of the public projects in Mombasa County in Kenya. Specifically, the study sought to examine the effect of planning, financial management practices, stakeholders’ involvement, project team competence and monitoring and evaluation on the performance of the public projects in Mombasa County in Kenya. The study anchored on systems theory as the core theory for the study. The study adopted descriptive research design. Data was collected using open and closed ended questionnaires from a target population of 189. The sampling was done by use of a stratified sampling procedure and the sample size was 66 project officers. The questionnaires were conveyed to the respondents through the drop and pick technique. A pilot study was conducted on nineteen project officers from the target population who did not participate in the study. The data reliability was determined by using the test-retest technique and the Cronbach Alpha was used to test internal consistency of the items in the questionnaire. The data was analysed by use of qualitative and quantitative techniques. Qualitative data was analysed using content analysis. Quantitative data was analysed using descriptive and inferential statistics. The findings indicated that planning, financial management practices, monitoring and evaluation, project team competences and stakeholder’s involvement had a relationship with the performance of public projects in Mombasa county. The study concluded that the performance of the project is partly caused by the planning, financial management practices, monitoring and evaluation, project management team competencies and stakeholder’s involvement. It is recommended that the public sector hires competent project managers who have the qualifications in project management in order to carry out proper planning and management of projects. It is also recommended that other factors affecting performance of projects be studied within Mombasa county as well as in the entire republic of Kenya. The findings of the study are useful to the government and policy makers, project managers, consultants and external stakeholders.
Effect of Resource Planning on the Performance of Road Infrastructure Projects in Wajir County, Kenya
(International Journal of Research and Innovation in Social Science (IJRISS), 2020-10) Abdi, Ali Abass; Ngugi, Lucy
The effectiveness of resource management practices can be measured in terms of the extent to which it influences project performance. Due to project management requirements to deliver projects within the specified time, budget and that satisfy client needs it is imperative that resources are managed so as to ensure high project performance. Therefore, there is need for project managers at County government of Wajir to know what they need to make a project successful so that they can effectively plan out the optimal way to use those resources towards better performance of the projects. The aim of this study was to determine effect of resource planning on the performance of road infrastructure projects in Wajir County, Kenya. A descriptive survey design was adopted in this research. The target was 193 project stakeholders consisting of 5 county officials under the County Transport and Infrastructure Department, 47 project managers as well as 141 project management committee members who were engaged in the 47 major road projects undertaken by the county government in Wajir North, Wajir East and Wajir South sub-counties as well as all the county wide projects for the period 2013-2017. Selection of the sample was done using stratified random sampling. Semi-structured questionnaires were utilized in gathering of primary data. Analysis of quantitative data was done using descriptive statistics with use of Statistical Package for Social Sciences. Resource planning was found to have a positive and significant effect on project performance. The study concluded that a key benefit to resource planning is that it helps organisations to fulfill task specifications efficiently. The study recommended that project planning should be such as to cope efficiently with the project's needs.
Institutional Factors and Project Performance in Postal Corporation, Kenya
(International Journal of Management and Commerce Innovations, 2020-04) Wamuyu, Maureen; Ngugi, Lucy
Performance of any project is deemed as a source of concern to both the private and public sector clientele. Delays in implementation of a project are dangerous which quite often result in cost overrun, time overrun, disputes and in some cases total abandonment of projects. The key objective of this research study was to establish institutional factors affecting project performance of Postal Corporation. The specific objectives of the research study were to assess the effects of organizational resources, institutional policies, organizational culture and procurement procedure on project performance in the Postal Corporation of Kenya. Descriptive design was used. The target population of this study was 215 postal headquarters staff. Using stratified sampling technique, the study used a sample of size 132 respondents. Based on the findings from the multiple regression analyses, the study concluded that organizational culture, procurement procedure, institutional policies and organizational resource had a significant influence on project performance in Postal Corporation, Kenya. The study recommends that Postal Corporation management should introduce frequent training sessions aimed at improving human capital skills. The study also recommends that there is a need for implementation of the projects that are in line with an organisations strategy review that creates more focus on customers, provide room for creative autonomy, and promote entrepreneurial culture and adaptive performance among employees.
Influence of Geographical Information Systems Integration in Monitoring and Evaluation on Performance of Community Development Projects at World Vision Kenya
(Kenyatta University, 2020-08) Atandi, E. N; Ngugi, L.
This study sought to determine the effect of Geographical Information Systems integration in Monitoring and Evaluation, and how it influences the performance of community development projects at World Vision Kenya. The research design was descriptive, targeting a total population of 183 employees working for World Vision Kenya with a sample size of 125 respondents. Data collection was done by use of online self administered questionnaires and quantitative data was analysed using descriptive and inferential statistics on Statistical Package for Social Sciences (SPSS). Descriptive analysis incorporated frequencies, percentages, means and standard deviations. Multiple linear regression analysis was used to test the hypothesis and results presented in tables and charts. Results showed that Geographical Information Systems (GIS) progress tracking had a positive correlation and significantly influenced performance of community development projects. GIS data integration had a positive correlation with performance of community development projects and significantly affected the performance of community development projects. GIS information sharing had a positive correlation and significantly influenced performance of community development projects. GIS data sharing positively and significantly influenced performance of community development projects and GIS data management also positively and significantly influenced performance of community development projects. The study aimed at benefiting project managers in tracking progress of community development projects by use of GIS, provide World Vision staff with the skills to monitor project progress and performance trough GIS, help donors in accessing data in online portals powered by GIS, and support national and county governments in strengthening their monitoring and evaluation systems for tracking performance of government infrastructural projects. The study recommended that GIS should be factored in project design with emphasis on GIS in progress tracking to ensure good performance of projects, there was need to decentralize GIS to local level planning and implementation of community and government projects along with the right skill set to harness the power of GIS in project implementation. As well, academic institutions needed to package basic GIS data management skills in all community development/project management courses, to enable learners collect, analyse and interpret GIS data, for proper decision making.
Project Management Practices and Performance of County Funded Projects in Kisumu County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing Journal of Entrepreneurship & Project Management, 2019-12) Oriri, Charles; Ngugi, Lucy
The purpose of this study was to investigate the effect of project management practices on performance of county funded projects in Kisumu County, Kenya. Specifically, the study sought to examine the effect of stakeholder involvement; capacity building; top management support and funding on performance of county funded projects in Kisumu County. The study used a descriptive research design and targeted 150 employees that were directly involved in project management in Kisumu County. The study sample size was 75 respondents who were selected using stratified sampling method. Primary data was collected using semi structured questionnaire. Data was analyzed using descriptive and inferential statistics. Findings indicated that stakeholder involvement and project performance were positively and significantly related (β=0.297, p=0.002), capacity building and project performance are positively and significantly related (β=0.321, p=0.002), top management support and project performance in Kisumu County had a positive and significant relationship (β=0.228, p=0.016), funding and project performance were positively and significantly related (β =0.326, p=0.004). Based on the results, the research concluded that stakeholder involvement, capacity building, management support and funding influence performance of County funded projects. The study recommends to the county government of Kisumu in conjunction with the national government to take keen interests in monitoring the whole process of project management to completion. The government in conjunction with the county government needs to set clear policies governing the management and accountability of Constituency Development Fund, which should be directed towards serving the citizens rather than being utilized for self-interests. The study also advises constant and periodic improvement of the human resource through the induction and training process for the improvement of the quality of delivery of services. The study also highly supports the aspect of transparency in the utilization of project funds since most of them are utilized trough self-interests of the managers. This could be done by over budgeting the projects in order to include their personal expenditures within the fund. To ensure accountability there is need to ensure transparency of information across all stakeholders.
Project Management Practices and the Performance of Maternity Projects in Machakos County, Kenya
(Kenyatta University, 2019-10) Mutinda, Miriam Ndunge; Ngugi, Lucy
Machakos, Kenya. The county government of Machakos has introduced numerous projects to reduce the deaths. The county government has also allocated billions of shillings to maternal care projects. However, despite the resources and projects, access to maternal care was found to be very limited. Further, a review of the auditor-general reports indicates that a number of projects which are implemented under the maternal healthcare initiative remain uncompleted, under utilised, and/or poorly managed. Consequently, the number of maternal and child deaths still remain high. These raise the question of the influence of project management practices on the implementation of maternal healthcare projects in Machakos County, Kenya. The aim of this research was to determine the influence of project management practices on the performance of maternal health care projects in Machakos County, Kenya. The objectives of the study were to determine the influence of project planning, stakeholder participation, the competence of project team, and monitoring and evaluation on the performance of maternal healthcare projects in Machakos County, Kenya. In the study, census sampling approach was used. The researcher sampled all the 21 maternal healthcare projects implemented in Machakos County, Kenya during the period 2013-2017. Respondents were all the 43 health officers charged with implementing the projects. The research design used in this project was descriptive. The data for the study was collected using questionnaires. The effect of the project management practices was determined using inferential analysis which entailed the estimation of a linear equation. The descriptive statistics and inferential statistics were obtained using the statistical packages for social sciences. The study established that project planning, stakeholder participation, competencies of the project team, and monitoring and evaluation had positive and statistically significant effect on the performance of maternal healthcare projects in Machakos County, Kenya.
Project Management Practices and Performance of Agricultural Sector Development Support Projects in Kiambu County, Kenya
(The International Journal of Business & Management, 2019-08) Mbuguiro, Elizabeth Wanjeri; Ngugi, Lucy
Globally, there is wide cognition that governments especially in emerging economies have been suffering mega losses in terms of money due to failure of development projects. In Kenya, most government projects being implemented in the counties have failed to attain their set objectives and or do not produce the desired results to the public. This question the project management practices being adopted in execution of the projects especially in the agricultural sector which is among the very critical sectors in the country’s economy. Unfortunately, few studies in project management have focused on Agricultural Sector Development Support Projects (ASDSP). This study therefore sought to investigate the influence of project management practices on performance of ASDSP in Kiambu County. Descriptive research design was used. The target population entailed three major ASDSPs in the County including: indigenous chicken project, dairy cows project and bananas project whereby, officers in the County Coordinating Unit (CCU) in charge of ASDSP and members of the three projects’ Value Chain Platforms (VCPs) were targeted. Content analysis, descriptive statistics and inferential statistics were used to analyzed the data collected for the study. Findings indicated that in ASDSP in Kiambu County, there is high stakeholders’ involvement, resources allocation is not well done, project planning is well done and there is good monitoring and evaluation. Findings also revealed that stakeholders’ involvement, resources allocation, project planning and monitoring and evaluation were all positively correlated with performance of ASDSP. The study concluded that, each of the project management practice assessed (stakeholders’ involvement, resources allocation, planning, and monitoring and evaluation) has a significant positive influence on performance of ASDSP
Critical Factors and their Influence on Performance of Road Construction Projects in Kiambu County, Kenya
(International Journal of Scientific and Education Research, 2019-03) Kisavi, Joseph Musyoki; Ngugi, Lucy
More than 50 percent of all road construction projects in Kenya are completed late with significant cost overruns. The study sought to evaluate the critical factors and their influence on performance of road construction projects in Kiambu County, Kenya. The research adopted a descriptive research design. Data was collected from a census of 9 road construction projects in the county. The target population was the 158 officers, who worked in the Kiambu regional offices for KURA, KeRRA, KeNHA and the county’s Ministry of Public Works as well as representatives of the contractors undertaking the road construction projects that were ongoing as at the time of the study. A stratified sample of 82 respondents was chosen from which data was collected using self-administrated questionnaires. The collected data was analysed using descriptive statistics and inferential statistics. Inferences of the study were made using regression analysis. The findings of the study were presented in the form of charts and tables. The study found out that performance of road construction projects in Kiambu County, Kenya was affected by project funding, contractor capacity, project planning and project monitoring and evaluation. It was therefore recommended that financiers of road construction projects need to ensure that contractors with strong capacity are selected. In addition, adequate and timely financing of road construction projects ought to be undertaken as well as regular project monitoring and evaluation. Moreover, it is imperative for proper project planning to be undertaken for successful performance of road construction projects. Stakeholders’ involvement however was not found to have any significant influence on performance of road construction projects.
Project Management Process and Sustainability of Water and Sanitation Projects by Athi Water Works Development Agency in Nairobi City County
(Kenyatta University, 2025-05) Weibe, Zablon Mogesi
Project sustainability over the past decade has gained a wide cognition as a fundamental aspect in most fields. In Water and Sanitation Projects (WASP) in particular, sustainability is a concern particularly in developing countries where limited access to good quality water and sanitation services is a major problem in especially in most urban communities. In Kenya, despite access to safe water and improved sanitation being a constitutional right, inadequacy of water and sanitation services remain a major problem confronting many people in the country. The sustainability of WASP is therefore questionable which makes it necessary to interrogate project management process in WASP and it ability to ensure sustainability of the projects. This study therefore interrogated how project management process influences sustainability of WASP focusing on the projects by Athi Water Works Development Agency. This was with the intent of assessing how project planning, resources allocation, stakeholders’ involvement and monitoring and evaluation influence sustainability of WASP in Athi Water Works Development Agency in Nairobi City County. The investigation was based on descriptive survey research design, covering 17 completed WASP within Nairobi City County. The census approach was applied where all the 17 projects were covered. Data was collected using a semi-structured questionnaire. A questionnaire was administered to 39 staffs in AWWDA including the chief executive officer (C.E.O), departmental managers, divisional managers and head officers (in charge of the technical operations in the divisions). Qualitative and quantitative analytical methods were employed to analyze the data, and the results presented in tabulated form, graphs and pie charts and interpreted accordingly. Findings revealed that project planning, stakeholders’ involvement, and monitoring and evaluation have significant positive effect on project sustainability. However, resources allocation was found to have insignificant effect on project sustainability. The study recommends among other measures that AWWDA should keep up the good project planning and it must relook into how resources allocation in the projects is been managed to ensure that the same is done in such a manner that it actually benefits the project and hence the project beneficiaries for improved sustainability.
Mobile Banking Dynamics and Growth of Small and Medium Enterprises in Nairobi City County, Kenya
(Kenyatta University, 2025-06) Sikuku, Dominic
The sluggish growth of Small and Medium Enterprises (SMEs) in Nairobi City County, Kenya, was attributed to challenges such as inadequate levels of financing, limited assets, revenue and stock losses through theft, and poor record-keeping practices. The aim of the study was to examine the influence of mobile banking dynamics on SME growth, focusing on the effects of ICT Infrastructure, Users’ Capability, Management Support, and Information Management. Grounded on the Diffusion of Innovation Theory, Task Technology Fit, Unified Theory of Acceptance and Use of Technology, and Theory of Reasoned Action, the research utilized descriptive design. Data were collected using closed-ended questionnaires from a targeted population of 1,041 financial SMEs, with a sample of 288 respondents selected through stratified sampling. Secondary data were sourced from financial statements, and both regression and descriptive and analyses were employed to interpret the data. The findings revealed that Mobile Banking Management Support and Mobile Banking Information Management had statistically significant positive effects on SME growth. These variables were identified as critical drivers of resource mobilization, decision-making, and operational efficiency. In contrast, Mobile Banking ICT Infrastructure and Mobile Banking Users’ Capability Services demonstrated positive but statistically insignificant contributions, highlighting the need for complementary strategies, such as improving digital literacy and access to resources, to maximize their practical impact. Adjusted R-square value indicated that the model collectively explained a substantial portion of the variance in SME growth. The study concluded that management support and information management should be prioritized as critical enablers of SME growth. ICT infrastructure and user capabilities, though not statistically significant, remain practically important and require targeted interventions to enhance their effectiveness. Recommendations include improving SMEs’ access to ICT resources, enhancing user training programs for mobile banking systems, strengthening managerial support structures, and adopting robust information management systems to improve decision-making and stakeholder engagement. The study also emphasized the need for future research to explore studies focusing on larger enterprises and other geographical regions for broader generalizability. This study provided valuable insights for stakeholders, policymakers, researchers, and academicians, underscoring the strategic role of mobile banking in fostering SME growth and sustainability.
Monitoring and Evaluation Dynamics and Performance of Construction Projects in Public Junior Secondary Schools in Nairobi City County, Kenya
(Kenyatta University, 2025-03) Wambua, Patrick Mengea
Building and renovation of the public junior secondary schools in Nairobi City County, Kenya hold a pivotal role in ensuring the region's youth have access to quality education and infrastructure. Despite the significant investments made in these projects, there's a pressing issue that hampers their success: the monitoring and evaluation of their performance. This challenge is multifaceted and encompasses several aspects hindering the effective execution of projects in public junior schools. Thus, it is important to establish how M&E dynamics influence the performance of construction projects in Nairobi City County, junior secondary schools in Kenya. However, this study focused on the following research questions; Testing the level of stakeholder involvement and its impact on construction projects in Nairobi City County, Kenya’s public junior secondary schools, examining the extent of M&E planning and its influence on project performance, determining the influence of M&E staff training on project performance, and analyzing the effects of budgetary allocation on project performance. In the investigation, the study adopted the descriptive survey research method. The study targeted 188 classroom projects in Nairobi city county, Kenya, 72 administration blocks, 100 water projects, and 72 dining halls. The sample involved 209 projects implemented in the 35 selected local secondary schools. A rate for responses of 77. 9 percent was obtained from 163 people who returned the filled questionnaires. To gather primary data, ‘semi-structured questionnaires' were used. It was also ensured that all the data collected was completely checked and arranged before being arranged into the SPSS statistics data editor, in so doing, the data was made more presentable and easier to work on. This programme was useful in data analysis. To enhance the readership of the data, tables, pie charts, and bar charts were employed in presenting the findings. In addition, mean, mode, and median averages were calculated to enable presentation of prominent outcomes. Besides, to show the importance of the investigated relationships as well as to estimate the influence of the independent factors on the result variable, regression analysis and correlation coefficients were also used. According to the study undertaken, there is a vigorous positive relationship between the extent of stakeholder involvement and the accomplishment of the project, which means that the more involved the stakeholders, the higher the performance of the project. Also, M&E planning was significantly related to project performance indicating that the quantity and quality of planning for M&E activities enhance the performance of projects. Also, the funds provided showed a significant relationship with project performance proving the importance of sufficient resources as a determinant of project success. On the other hand, findings indicated a negative relationship between M&E staff training and the project performance. According to the study, more research should be conducted to formulate policies that encourage continuous professional development of M&E personnel who are involved in construction projects. This may involve providing incentives for the staff to undertake proper training activities that may call for the understanding of the related training programs, encouraging the sharing of information and communication among the staff members, and capacity enhancement for adequate M&E skills and abilities. Further research in this area might be carried out to assess and clarify how staff skills affect project performance.
Enterprise Resource Planning System Integration and Performance of Commercial Banks in Embu County, Kenya
(Kenyatta University, 2025-04) Njue, Deborah Karimi
Commercial banks serve as fundamental growth engines for the economy. However, they encounter continuous challenges throughout their system infrastructure base, transaction security systems, and delivery of services and data communication networks. The existing system deficiencies create unsatisfied customers while increasing operational expenses alongside reduced financial results. Research shows insufficient evidence about Enterprise Resource Planning (ERP) systems integration's effects on banking efficiency. Researchers studied the effects of ERP system integration on commercial bank performance within Embu County of Kenya. The research design consists of a description, and the study measures ICT employees in ten commercial banks. The study population comprises 240 employees in software engineering, database administration, network administration, and application development departments. The stratified random sampling method chose a representative group of 60 respondents. Qualified data was obtained through established questionnaires, which led to descriptive and inferential statistical assessments. Operational success in the banking sector depends heavily on two factors: data communication performance (β=0.368, p<0.05) and service delivery efficiency (β=0.326, p<0.05). This study establishes that Transaction Security (β=0.224, p<0.05) and System Infrastructure (β=0.148, p<0.05) bring positive impacts on bank performance but with reduced magnitude. The research shows that well-developed ERP systems improve security protection and information dependability, building customer confidence and making organizations more resilient to operational disruptions. The analysis shows that ERP architecture fails to enhance every organizational competency, as first believed. Research indicates that ERP systems become effective in digital banking by requiring strategic deployment and ongoing enhancement despite providing foundational organizational structures. The findings only make assertions that directly correspond to statistical evidence, thus eliminating hypotheses that predict improvement in organization-wide efficiency. To achieve ERP integration success, commercial banks should allocate funds for cybersecurity measures, optimize data communication channels, and continuously update their infrastructure to improve performance. Financial institutions must implement an ERP solution with multi-phase deployment that matches operational requirements. After implementing ERP tactics, future studies must analyze both organizations' prospects for financial stability and customer service standards. The research fills important gaps in ERP system adoption, adding to banking digitalization research while giving policymakers, banking executives, and IT professionals practical advice about operational effectiveness using technology improvements.

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