Technology and Intelligence Led Policing in Nairobi City County, Kenya
| dc.contributor.author | Mangi,Grace Zawadi | |
| dc.date.accessioned | 2026-02-27T05:58:55Z | |
| dc.date.available | 2026-02-27T05:58:55Z | |
| dc.date.issued | 2025-09 | |
| dc.description | A Research Project Submitted to the School of Humanities and Social Sciences in Partial Fulfilment of the Requirements of the Award Of Masters of Arts in Security Management and Police Studies of Kenyatta University. September 2025 Supervisor Kandiri John | |
| dc.description.abstract | Conventionally, intelligence policing has been based on old technologies like patrols and response calls. However, with the advent of new technologies there is a shift in the way intelligence policing is done. In spite of these criminal cases continue to be reported. This study thus aims at evaluating the use of technology in intelligence policing in Nairobi City County, Kenya. The study’s specific objectives were: to evaluate the effect of performance expectancy of using technology in intelligence policing on investigation of crimes in Nairobi City County, To examine the effect of perceived credibility of using technology in intelligence policing on investigation of crime in Nairobi City County, To analyze the effect of effort expectancy on investigation of crime in Nairobi City County and to assess the effect of the facilitating conditions of using technology in intelligence policing on crime investigations. The Unified Theory of Acceptance and Use of Technology and Ratcliffe Model were relied on in this study. The research design used was descriptive, with the populace being the DCI department in Nairobi City County comprising of 175 staff from 13 sub departments. The sample was 91 respondents drawn from the target population using stratified sampling. Data was sourced using questionnaires. Additionally, questionnaire was tested to ascertain the validity and reliability. Reliability was done based on the Cronbach’s alpha whose threshold is 0.70 and from the results all variables were reliable. Analysis was done using SPSS version 24. Based on the regression output in performance expectancy has a positive and significant effect on intelligence policing and crime investigations in Nairobi City County. The regression coefficient is 0.807 while the p value is .003 which indicate significance. Based on the regression output perceived credibility has a positive and significant effect on intelligence policing and crime investigations in Nairobi City County. The regression coefficient is 1.025 while the p value is .000 which indicate significance. Based on the regression output, effort expectancy has a positive and significant effect on intelligence policing and crime investigations in Nairobi City County. The regression coefficient is 0.318 while the p value is .043 which indicates significance. Based on the regression output facilitating conditions has a positive and significant effect on intelligence policing and crime investigations in Nairobi City County. The regression coefficient is 0.616 while the p value is .020 which indicates significance. The study concluded that technology has a significant effect on intelligence led policing in Kenya specifically in crime investigations. Specifically, the study concludes that performance expectancy, perceived credibility, effort expectancy and facilitating conditions of technology have significant and positive effect on the intelligence led policing and crime investigation process. Based on the findings, the study recommends that institutions should prioritize Perceived Usefulness: Officers are more likely to adopt a new technology if they can clearly see how, it helps them perform their jobs better, whether by improving efficiency, reducing crime, or enhancing officer safety. Focus on Ease of Use should also be prioritized: Technology must be user-friendly. Complex systems with steep learning curves can lead to resistance and underutilization, negating any potential benefits. | |
| dc.identifier.uri | https://ir-library.ku.ac.ke/handle/123456789/32589 | |
| dc.language.iso | en | |
| dc.publisher | Kenyatta University | |
| dc.title | Technology and Intelligence Led Policing in Nairobi City County, Kenya | |
| dc.type | Thesis |