Digital Banking Transformation and Performance: Where Do We Stand?

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dc.contributor.authorHakizimana, Samuel
dc.contributor.authorMuraguri-Makau, Charity Wairimu
dc.contributor.authorMuathe, Stephen
dc.date.accessioned2023-03-22T12:32:45Z
dc.date.available2023-03-22T12:32:45Z
dc.date.issued2023
dc.descriptionArticleen_US
dc.description.abstractEvery day an increasing number of business ventures are founded all over the world, however, these businesses require financial services to prosper. The conventional banking model though most relied upon by businesses the entry of digital banking is transforming the banking landscape. This paper focused on digital banking transformation and performance. Existing secondary data on digital banking transformation and Performance was examined using scoping review by searching on Google Scholar and other respective online libraries for articles about digital banking transformation. The findings indicated that the vast majority of commercial banks have put in place various approaches to ensure trade and investment. Commercial banks pursue access to financial services with the primary goal of expanding their customer base and, as a result, enhancing funds and lending records. The study recommended that for appropriate bank lending survival and performance, banks should improve their use of digital access, digital channels, digital value, and financial Inclusion as it has recently been proved that they have an impact on the financial efficiency and performance of banks. As it has been demonstrated, banks need to use debit cards through effective monitoring initiatives to reduce unnecessary operational and labour costs. The study recommends governments assist commercial banks in combating technological crimes, hinder not only the financial system but also other businesses, thereby influencing the banking system.en_US
dc.identifier.citationHakizimana, S., Wairimu, M. M. C., & Stephen, M. (2023). Digital Banking Transformation and Performance-Where Do We Stand?. International Journal of Management Research and Emerging Sciences, 13(1).en_US
dc.identifier.otherDOI: 10.56536/ijmres.v13i1.404
dc.identifier.urihttp://ir-library.ku.ac.ke/handle/123456789/24993
dc.language.isoenen_US
dc.publisherSuperior University Lahore, Pakistan.en_US
dc.subjectDigital Accessen_US
dc.subjectDigital Banking Transformationen_US
dc.subjectDigital Channelsen_US
dc.subjectDigital Valueen_US
dc.subjectFinancial Inclusionen_US
dc.subjectRegulatory Policiesen_US
dc.subjectPerformanceen_US
dc.titleDigital Banking Transformation and Performance: Where Do We Stand?en_US
dc.typeArticleen_US
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