Strategic Implementation Practices and Performance of Golis Telecommunication Company in Garowe, Puntland Somalia
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Date
2024-03
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Kenyatta University
Abstract
The working environments of many companies have rapidly changed. The competitive global environment nowadays is complex, dynamic, and mostly unpredictable. Due to the fierce pushback from many of Somalia's mobile phone users, they have pursued novel methods that may set them apart from the general population and increase their effectiveness. The inability to apply the established strategies into practice is a significant challenge confronting the telecommunications operations in the United States of America. The implementation strategy is complex and varied. As a consequence, the objective of this research was to identify the crucial performance rehearsals and delivery of the Golis communications company in Garowe, Somalia. The study's specific objective was to; the influence of communication, establish the influence of organizational structure, determine the influence of leadership support and examine the influence of resource allocation on the performance of Golis Telecommunication Company in Garowe, Puntland Somalia. The study was guided by the asset-based total view theory, the authority opportunity model theory, the PC science concept, and the framework concept. Descriptive research design was used in this research. The target population was Golis Telecom agency in Garowe, Puntland, and Somalia. The research employed primary data. The response rate was 97% of the target population. Descriptive statistics in SPSS (Statistical Package for the Social Sciences) version 23.0 was used to analyze and presented the quantitative survey data in percentages, means, and frequencies. The study concluded that communication, organizational structure, initiative assistance, and resources allocation contributed positively and critically to performance, oral interchange improves career and product performance, loyalty and devotion, employee involvement, productivity, enjoyment, and morale. The structure of an agency streamlines and divides company functions to complete tasks efficiently. Good management helps companies and workers, urged employees to work hard to make the firm function, and management is a crucial part of a successful organization. The organization's ability to achieve its goals depends heavily on resource allocation. The study recommends that The firm should begin by linking contacts to the strategic plan, including the agency's assignment, vision, ideas, strategic aims and priorities, and job quality. The organization must have a structure that defines employee subordination. Supervisors and department heads are assigned to each employee and they report to them. This prevents departments from fighting over interests and employees from stepping over their managers. The business should empower staff via education programs to increase their painting commitment. The company should invest in staff to bring them up to speed. Employee core values may be reinforced to sustain high-quality practices for greater organizational performance. The organization must train each employee in time management to assist them handle their duties.
Description
A Research Project Submitted to the School of Business, Economics and Tourism in Partial Fulfillment of the Requirements for the Award of the Degree of Master of Business Administration (Strategic Management) of Kenyatta University, March 2024.
Supervisor
Linda Kimencu