Management Information Systems Capabilities and Performance of Ship Building Industry in Kenya
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Date
2024-06
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Publisher
Kenyatta University
Abstract
The study investigates the capabilities of management information systems and the performance of ship building industry in Kenya. The study examines the role of management information systems use in contributing to the reduction of operation costs, timely delivery of marine vessels and related services to customers, increase in trade volume and increase in the profitability of the firm. Ship building industry in Kenya is synonymous with the use of traditional information systems which are built around functions and/ or departments and they have no functionality for collaboration, and integration. The management and staff in KSL, SECO and AMGECO have therefore had a hard time accessing information for decision making, and seamless operations.
The study used Technology Organization Environment theory, Information System Success theory, Resource Based theory and Technology Acceptance Model. Descriptive research design was employed in the study. The target population was 70 personnel, and all were selected because they have a specific quality that is of interest to the research. The study employed a quantitative approach by use of questionnaires to collect data on the variables. The reliability of the data collection instrument was measured using Cronbach’s Alpha and the pilot test was carried out at KSL with 4 questionnaires. The study established that Centralized Database significantly influence Performance of Ship Building Industry (β=0.253; p=0.010). Furthermore, it was found that Service Delivery significantly improves Performance of Ship Building Industry (β=0.174; p=0.045). Moreover, it was observed that Information Security significantly impacted on Performance of Ship Building Industry (β=0.248; p=0.008). Finally, it was revealed that Digital Infrastructure significantly impacts performance of Ship Building Industry (β=0.345; p=0.000).
Description
A Research Project submitted to the School of Business, Economics and Tourism in partial fulfilment of the requirement for the award of the Degree of Master of Business Administration (Management Information Systems) of Kenyatta University, June 2024.
Supervisor
Josphat Kyalo