Information Communication Technology Strategic Drivers and Performance of State Corporations in Kenya
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Date
2025-10
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Strategic Journals
Abstract
Information and Communication Technology (ICT) encompass the automation of processes, control systems, and information generation through the use of computers, telecommunications, software, and related devices. In Kenya, state corporations are instrumental in promoting economic growth, delivering essential services, and managing key sectors such as energy, agriculture, tourism, and education. However, many of these corporations struggle with outdated systems, inefficiencies, and weak ICT integration, which hinder their operational performance. This study examined the influence of selected ICT strategic drivers namely ICT governance, ICT technical expertise, ICT investment, and the relative advantage of ICT adoption on the performance of state corporations in Kenya. Guided by Agency Theory, Human Capital Theory, and the Resource-Based View, the study adopted a descriptive research design and quantitative approach. The target population comprised 204 state corporations, with a sample size of 66 institutions selected through stratified random sampling. Data were collected using structured questionnaires and analyzed using SPSS to generate both descriptive and inferential statistics, including correlation and regression analyses. The findings indicated that ICT governance and technical expertise did not significantly affect performance, whereas ICT investment and the relative advantage of ICT adoption had a positive and significant influence. The study recommended strengthening ICT governance frameworks for accountability, investing strategically in ICT infrastructure, enhancing staff competencies through continuous training, and embedding ICT adoption into corporate strategies supported by effective change management to achieve improved performance, efficiency, and long-term sustainability
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Chesaina, L. K., & Murigi, E. (2025). Information communication technology strategic drivers and performance of state corporations in Kenya. The Strategic Journal of Business & Change Management, 12 (4), 909 – 923.