Enterprise Resource Planning Implementation and Organization Performance: A Case Study of Egerton University

Simple item page
dc.contributor.authorSimon, Karuri Gitonga
dc.date.accessioned2019-03-21T07:38:03Z
dc.date.available2019-03-21T07:38:03Z
dc.date.issued2016-06
dc.descriptionA Research Proposal Submitted to the School of Business in Partial Fulfillment for the Award of Degree in Master of Business Administration (Information Systems) of Kenyatta Universityen_US
dc.description.abstractEnterprise Resource Planning (ERP) is a complex system which is very useful in an organisation by making resources accessible from one interface hence improving efficiency, data integrity and customer satisfaction. However the implementation of ERPs is complex hence the need to evaluate relationships between ERP implementation factors and Organisational performance ERPs can be viewed in a “4P model” composed of 4Ps namely Product representing software component or modules installed; Process flow representing business process; Person or customer mindset representing the users and Performance expectation represented by Top management through change management. These four factors implementations are further based on the several theories such as software development, technological acceptance model, theory of reasoned action and activity theory in addition to empirical research on ERPs. This study seeks to investigate the relationships between ERP implementation Factors as Independent variable and Organisation performance as dependent variable. ERP implementation Factors are represented by the following factors namely : Top management Support; Business process Reengineering; Education ,Training & Organisation culture and module completed while Organisation performance is represented by operational efficiency which include improve revenue, improved productivity and strategic which include revenue growth and gains in market share. Egerton University is used as case study. The study seeks to interview the key users and implementers on Organisation performance based on the following factors namely : Operational efficiency which include improved Revenue, Improved production and strategic performance which include Improved revenue and improved market share . The questions will also handle ERP implementation factors. Exploratory research method is the preferred method. A target population of 60 are selected to present the various categories.en_US
dc.description.sponsorshipKenyatta Universityen_US
dc.identifier.urihttp://ir-library.ku.ac.ke/handle/123456789/19192
dc.language.isoenen_US
dc.publisherKenyatta Universityen_US
dc.titleEnterprise Resource Planning Implementation and Organization Performance: A Case Study of Egerton Universityen_US
dc.typeThesisen_US
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Enterprise resource planning ....pdf
Size:
716.92 KB
Format:
Adobe Portable Document Format
Description:
Full text thesis
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
MST-Department of Management Science