Institutional Bureaucracy and Implementation of Strategic Planning in the National Police Service, Kenya
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Date
2021
Authors
Bitok, Lawrence Kiprotich
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta University
Abstract
Organizations today face major unpredictable changes that make strategy implementation difficult and complex. The National Police Service Strategic Plan (2018-2022) only highlighted the achievements of its predecessor and acknowledged room for improvement without focusing on the challenges and weaknesses experienced in its implementation. Moreover, the effect of the organizational bureaucracy on strategic plans implementation of the National Police Service has not been examined. This study sought to examine the impact of institutional bureaucracy on strategic plan implementation at the National Police Service in Kenya. The study specifically sought to determine the effect of internal control, rules and regulations and institutional relationships on implementation of strategic plan in the National Police Service in Kenya. Bureaucratic and systems theories guided the study. With a sample of 119 respondents from a population of 1185 police officers, the study used descriptive design. Stratified and simple random sampling was used to identify the respondents from the different police ranks within Nairobi City County. The study also used simple random sampling technique. Primary data was collected using questionnaires, Focus Groups Discussions (FGDs) and Key Informant Interviews while secondary data was obtained from documented sources such as police reports and strategic plans. Mean and standard deviation was used to analyze quantitative data while regression and correlation analysis was used to conduct inferential statistics. Analysis of qualitative data was done using content analysis. Frequency tables and percentages were employed in data presentation. The study outcomes indicated that there was a significantly strong positive association between internal control and implementation of strategic plans (r=0.622, p<0.05); there was a significantly strong positive association between rules and regulations and implementation of strategic plans (r=0.631; p<0.05); there was a significantly weak positive relationship between institutional relationships and implementation of strategic plans (r=0.411; p<0.05). It was concluded that there are effective policies and practices within the national police service; there is full compliance to the rules and regulations within the national police service and that police officers relate well both as groups and individuals within the national police service. This study recommends that National Police Service to institute internal controls; the National Police Service should adopt a structure that is aligned to the strategies of the organization and that good job relationship between the station commanders and the junior officers should be maintained.
Description
A Research Project Submitted to School of Humanities and Social Sciences in Partial Fulfilment of the Requirements for the Award of Master of Public Policy and Administration, Kenyatta University, November, 2021
Keywords
Institutional Bureaucracy, Implementation, Strategic Planning, National Police Service, Kenya