Operational Efficiency and Organizational Performance of Kenya Airports Authority in Nairobi, Kenya
| dc.contributor.author | Kulei, Anthony | |
| dc.date.accessioned | 2025-02-13T12:10:22Z | |
| dc.date.available | 2025-02-13T12:10:22Z | |
| dc.date.issued | 2024-11 | |
| dc.description | A Research Project Submitted to the School of Business, Economic and Tourism in Partial Fulfilment for the Award of Degree in Master of Business Administration (Strategic Management) of Kenyatta University, June 2024. Supervisor Morrisson Mutuku | |
| dc.description.abstract | Constituency Development Fund has supported communities to start irrigation projects. Despite these initiatives, there have been numerous complaints about stalled projects and others taking long to complete due to stakeholders management issues. The general objective for this research was to investigate the influence of stakeholdersā management on sustainability of CDF supported water projects in Tharaka Nithi County, Kenya. The study was guided by the following specific objectives; to determine how stakeholders identification planning stakeholder engagement, managing stakeholder engagement and monitoring stakeholder engagement influence the sustainability of CDF funded water projects in Tharaka Nithi County, Kenya. Stakeholder theory, general systems theory, theory of constraints and Arnstein's participation theory anchored the study. The explanatory research design was used. For the study, the selected population was the internal and external stakeholders of a total of 37 water projects supported by NG-CDF in Tharaka Nithi County. A total of 61 respondents consisting of the county administrators, Ministry of Water representation, CDF office representative, Kenya forest department and social services representatives was the unit of observation. The researcher relied exclusively on primary data. A semi-struct Questionnaires were used for gathering primary data for this study. Version 24 of the Statistical Package for Social Sciences (SPSS) tool was used to analyze data. Data analysis encompassed descriptive and inferential statistics. The study revealed that stakeholders identification, planning stakeholder engagement, managing of stakeholder engagement and stakeholder engagement monitoring had a positive significant influence on sustainability of CDF funded water projects in Tharaka Nithi County, Kenya. The study concludes that stakeholder identification is crucial in order to ensure the inclusion of all potential stakeholders in the project and to effectively manage and influence the project's sustainability. Proper planning of stakeholders in decision making processes and keeping them updated on progress can establish trust and cultivate relationships among all parties involved. Engaging with stakeholders enables project managers and leaders to recognize the various viewpoints, thus customizing strategies that can efficiently tackle specific obstacles. Engagement metrics offer a measurable method to assess the advancement and efficiency of stakeholder engagement initiatives. The study recommends that by identifying stakeholders and understanding their roles and interests in the project, project managers can effectively comprehend the various types of stakeholders and how they will be impacted by the project's outcome. Effective planning of stakeholders effectively involves inviting them to participate in important decision-making processes in a structured way. The inclusion of stakeholders in decision-making processes is crucial for the organization, as it allows them to have a voice in the entire project lifecycle. By establishing precise measurements, the organization can monitor and assess the extent of stakeholder participation, including the feedback obtained and the effectiveness of engagement initiatives. | |
| dc.description.sponsorship | Kenyatta University | |
| dc.identifier.uri | https://ir-library.ku.ac.ke/handle/123456789/29578 | |
| dc.language.iso | en | |
| dc.publisher | Kenyatta University | |
| dc.title | Operational Efficiency and Organizational Performance of Kenya Airports Authority in Nairobi, Kenya | |
| dc.type | Thesis |