Organizational Performance Management Practices and Employee Productivity in Garissa County Government, Kenya
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Date
2020
Authors
Shuriye, Hussein Hirab
Wambua, Peter Philip
Journal Title
Journal ISSN
Volume Title
Publisher
IJCAB Publishing Group
Abstract
Employee productivity is significant to the success and resources utilization in the county level
since the employees take care of all other non-human resources for the purposes and achieving
the set of objectives. Despite the contributions of the employees in the counties, scanty of studies
have been carried out to determine the effect of organizational performance management
practices on employee’s productivity. Therefore, this study aimed to establish the effect of
organizational performance management practices on productivity of employees in Garissa
County government. The specific objectives of the study were; to identify the effect of goal
setting, career planning, competence based evaluation and continuous feedback on the employee
productivity in County Government of Garissa. The study was anchored on human capital
theory, reinforcement theory and goal setting theory. The study was carried out in Garissa
County. Descriptive and exploratory research design was used. The total respondents targeted
were 2611. Stratified sampling was used to classify the respondents and simple random sampling
was used to sample 347 employees working in the County Government of Garissa.
Questionnaires were used to collect primary data. Validity was sought from experts and
reliability was tested using Cronbach alpha and a test score of 0.7 was the threshold. The data
collected was analyzed by inferential statistics and descriptive statistics. SPSS was used to
generate both descriptive data and inferential data which were presented into tables and figures.
The findings of this study would be of great relevance to the county management as it highlights
the relationships that exist between organizational performance management practices and
employee productivity. The first objective on effect of goal setting on employee productivity,
majority of the respondents agreed that employees had the necessary skills and power in
handling the tasks assigned. Majority of the respondents agreed that proper and effective
resources were not provided. The study concluded goals in the organizations are motivators and
enables employees to improve on service provision. The second objective was on the effect of
career planning on employee productivity. Majority of the respondents agreed that employees
were oriented on their desired field of work to enable them plan for their careers. The study
findings presented that majority of employees were able to attend to the duties allocated to them
comfortably. The study concluded that career planning was vital in ensuring that employees
grow their talent in an attempt in supporting organizational overall goals. Influence of
competence based evaluation on employee productivity was the study’s third objective. The
results presented that majority of the respondent agreed that employee communication skills had
improved over time in the County. The study concluded that competence of employees was vital
in explaining the productivity of employees in the county. The study recommended that
competence based evaluation should be improved by the county managers through training,
workshops and seminars. The fourth objective was to establish the effect of continuous feedback
on employee productivity. The findings indicated that majority of the respondents agreed that there was effective feedback on information regarding customer service delivery collected from
employees. The findings reported that the continuous feedback reports enabled the county to
work on improving the employee’s skills and knowledge. The continuous feedback in the county
is significant in ensuring that every department contributes towards the common objectives. The
study recommended that the directors of communication and other relevant directors in the
county government should ensure that there is continuous feedback on matters related to
employee competence and areas that need improvement in the county.
Description
A Paper Published in International Journal of Business Management, Entrepreneurship and Innovation
Keywords
Goal Key Setting, Career Planning, Competence Based Evaluation, Continuous Feedback, Organization Performance Management Practices
Citation
Shuriye, H., & Wambua, P. (2020). Organizational Performance Management Practices and Employee Productivity in Garissa County Government, Kenya. International Journal of Business Management, Entrepreneurship and Innovation, 2(2), 31-48. https://doi.org/10.35942/jbmed.v2i2.116